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Hotel Gran Mahakam

5.0 star property

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Photo gallery for Hotel Gran Mahakam

Outdoor pool, sun loungers
Deluxe Suite | Living room
City view
Lobby
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Free WiFi
  • Parking included
  • Gym

Explore the area

Map
Jalan Mahakam No.8, Blok M, Jakarta, Jakarta, 12130
  • Blok M Square
    ‪9 min walk‬
  • Gandaria City Mall
    ‪20 min walk‬
  • Gelora Bung Karno Stadium
    ‪7 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪45 min drive‬

Room options

View all photos for Super Deluxe room

Minibar, in-room safe, desk, iron/ironing board

Super Deluxe room

  • 286 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Mahakam Club Suite

Mahakam Club Suite | Minibar, in-room safe, desk, iron/ironing board

Mahakam Club Suite

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, iron/ironing board

Executive Suite

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mahakam Suite

Minibar, in-room safe, desk, iron/ironing board

Mahakam Suite

  • 1195 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gran Suite

Gran Suite | Minibar, in-room safe, desk, iron/ironing board

Gran Suite

  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Mercure Jakarta Pantai Indah Kapuk

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (317)
The price is $99
per night
$120 total
includes taxes & fees
Apr 2 - Apr 3
Mercure Jakarta Pantai Indah Kapuk

About this property

Hotel Gran Mahakam

5-star Jakarta hotel walkable to Blok M Square
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel Gran Mahakam offers 158 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
The Spa has couples treatment room(s). Services include massages. The spa is equipped with a steam room.
In addition to a full-service spa, Hotel Gran Mahakam features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a fitness center, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel Gran Mahakam has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Le Gran Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Aoki Japanese Cuisine - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Mahakam Bar and Lounge - This lobby lounge serves light fare only.
24-hour room service is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 250,000 to 305,000 for adults and IDR 142,000 to 200,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Aoki Japanese Cuisine
  • Le Gran Cafe
  • Mahakam Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 968000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 to 305000 for adults, and IDR 142000 to 200000 for children
  • Airport shuttle fee: IDR 498000 per vehicle (one-way)
  • Valet parking fee: IDR 50000 per day
  • Rollaway bed fee: IDR 968000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gran Mahakam
Gran Mahakam Hotel
Gran Mahakam Jakarta
Hotel Gran Mahakam
Hotel Gran Mahakam Jakarta
Hotel Mahakam
Mahakam
Mahakam Hotel

Hotel Gran Mahakam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 323 reviews
Rating 8 - Good. 129 out of 323 reviews
Rating 6 - Okay. 27 out of 323 reviews
Rating 4 - Poor. 7 out of 323 reviews
Rating 2 - Terrible. 5 out of 323 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jiebo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel to stay again
Good: Location, room conditions, service To Improve: Pillows are too big and the mattress a bit soft
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

DO HOON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near from the restaurant and massage.
Stayed 5 nights in Aug 2024

8/10 Good

Manuel, Culiacan

Business traveler
Liked: Cleanliness, amenities
The staff are friendly and helpful. Unfortunately, the hotel put me in a smoking room, as they were fully booked. Even though i had requested non-smoking. This was one of the most disgusting stays in years. I could not sleep. The stink was unbearable. Furniture, bedding, pillows, mattress, carpets, curtains, everything on that whole floor had an accumulation of decades of smoke. The room was so nasty, that when i returned home, i could still smell the smoke in my clothes when i unpacked. Finally the last night they changed me to a non-smoking room. Will not stay again if they do not guarantee non smoking requests.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yoshihiro

Stayed 1 night in Oct 2024

10/10 Excellent

Ibrahim, Saint-Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice staff
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

ARIHIRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Lai Chen Gladys

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The fridge is so noisy. Very disturbing stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Manuel, Culiacan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, not too far from an MRT station. The balinese restaurant across the street is great!
Stayed 3 nights in May 2024

10/10 Excellent

Yong Khee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location as it’s surrounded by restaurants and shopping center. It’s walking distance to light rail station and we also loved the amazing customer service. Breakfast buffet was also delicious with different selections everyday. One thing that can be improved is the number of outlet and locations in the bedroom. We couldn’t find any right next to our bed which would’ve been more convenient.
Stayed 5 nights in Mar 2024

2/10 Terrible

Cheri

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good location,
Stayed 6 nights in Feb 2024

10/10 Excellent

Ann

Stayed 1 night in Feb 2024

8/10 Good

Lai Chen Gladys

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Basic hotel, overall clean. Friendly staff. Thank you for the early check in.
Stayed 3 nights in Jan 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

ITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2023

10/10 Excellent

Riswan

Stayed 1 night in Apr 2023

10/10 Excellent

Rose

Stayed 4 nights in Oct 2022

10/10 Excellent

Han Hong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained hotel
the hotel is well maintained and will stay here again
Stayed 2 nights in Sep 2022

8/10 Good

Nicole Mei Ting

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very European decor, was within walking distance to a mall with plenty of street food along the way. Rooms that face the main road can get a little noisy at night but overall was a pleasant stay. Staff were welcoming and helpful in extending our checkout.
Stayed 1 night in Aug 2022

4/10 Poor

Morihiko

Business traveler
Disliked: Staff & service
チェックイン時のスタッフの対応は、冷たくホスピタリティを感じなかった。こちらの要求に対しても、Noとだけであり、フレキシブルに対応してもらえなかった。また、夜にナシゴレンとビール、コーラをオーダーしたら、430,000ルピア（高額）。支払いは現金のみとのことで、部屋につけることもできず、またレシートももらえなかった。不審感を持った。
Stayed 2 nights in Jun 2022

10/10 Excellent

Cinthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very attentive and helpful, the accommodations are immaculate, I booked an executive suite for my niece and her husband (newly wed) as a gift. The buffett was good! Keep up the good job.
Stayed 1 night in Jun 2022