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Ibis Gading Serpong

3.0 star property

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Photo gallery for Ibis Gading Serpong

Exterior
Meeting facility
Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes
Lobby lounge
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
$28
includes taxes & fees
Aug 29 - Aug 30

Explore the area

View in a map
Jalan Boulevard Gading Serpong, Blok M5 no. 19, Serpong, Gading Serpong, Banten, 15810
  • Summarecon Mall Serpong
    ‪8 min walk‬
  • University Multimedia Nusantara
    ‪15 min walk‬
  • Aeon Mall BSD City
    ‪9 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Ibis Gading Serpong

3-star Gading Serpong hotel walkable to Summarecon Mall Serpong
This hotel features a restaurant, a bar/lounge, and 24-hour room service. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Ibis Gading Serpong offers 208 air-conditioned accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Rooms have partially open bathrooms. Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5436 square feet (505 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ibis Gading Serpong has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Taste - Onsite restaurant.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 70,000 for adults and IDR 35,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Taste

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,436 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Aromatherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 35000 for children
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ibis Gading Serpong
Ibis Gading Serpong Curug
Ibis Gading Serpong Hotel Curug
Ibis Gading Serpong Hotel Tangerang
Ibis Gading Serpong Hotel
Ibis Gading Serpong Tangerang
Ibis Gading Serpong Hotel
Ibis Gading Serpong Gading Serpong
Ibis Gading Serpong CHSE Certified

Ibis Gading Serpong Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 91 reviews
Rating 8 - Good. 49 out of 91 reviews
Rating 6 - Okay. 21 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffry, Bensalem

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2025

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness
Nice place to stay, easy to get to and from places
Stayed 6 nights in Dec 2024

10/10 Excellent

Charles

Stayed 2 nights in Sep 2024

10/10 Excellent

Henry

Stayed 1 night in Aug 2024

10/10 Excellent

Sumardi, Stillwater

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for stay!
Stayed 1 night in Aug 2023

8/10 Good

Nurjanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything all ok just bath room need fix cos very old
Stayed 1 night in Feb 2023

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Thank you awesome place.
Stayed 2 nights in Feb 2023

8/10 Good

Wee Kiang

Stayed 1 night in Jul 2022

8/10 Good

Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2022

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort
Basic hotel but clean
Stayed 5 nights in Nov 2021

10/10 Excellent

Rico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

BoonHeng

Business traveler
Liked: Cleanliness, staff & service, room comfort
Tolet is not good maintenance
Stayed 2 nights in Jan 2020

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Ibis

Really liked it! Clean, comfy, and the in-room massage is really worth it :)
Stayed 3 nights in Nov 2019

8/10 Good

Dengshan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

4/10 Poor

Win, Bangkok

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Towel and blanket unclean. Staff nice . location good .
Stayed 1 night in Jul 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with factory outlet walking distance

Everything is pretty good. Except the water heater temperature is goes up and down while showering and can be quite hot and then just right.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 10 nights in May 2019

8/10 Good

Margaliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Medina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

John, YSA

Liked: Staff & service, property conditions & facilities

Wiht a group.

Stayed 7 nights in Jul 2018

8/10 Good

BoonHeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Yuet Wan

Liked: Staff & service, property conditions & facilities, room comfort

Comfort budget hotel

Great budget hotel with soft bed. Nearby has many restaurant. But cleanliness can still improve further

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

We were here for the new years long weekend, the staff were great and very helpful, the buffet breakfast has a nice selection and caters for a wide variety of tastes. The hotel was busy, which is understandable, and the staff worked hard to keep everbody happy. The only blemish on the stay was the water failure on New Years morning, which, again considering the number of people staying and checking out at the same time, was bound to put pressure on the facilities. We made do with a cold low pressure shower, which was good enough to freshen us up and get us on our way, other than that, great place to stay and will be back.
Stayed 2 nights in Dec 2017