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InterContinental Jakarta Pondok Indah by IHG

5.0 star property

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Photo gallery for InterContinental Jakarta Pondok Indah by IHG

Exterior
Point of interest
Outdoor pool, open 6:00 AM to 9:00 AM, cabanas (surcharge)
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Free WiFi
  • Parking included

Explore the area

Map
Jl Metro Pondok Indah Kav Iv Ta, Jakarta, ID, 12310
  • Pondok Indah Mall
    ‪13 min walk‬
  • Blok M Square
    ‪5 min drive‬
  • Gelora Bung Karno Stadium
    ‪10 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪48 min drive‬

Room options

View all photos for Classic Room

Classic Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Balcony

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Business Lounge Access (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Room amenity

Premium Room, 1 King Bed, Business Lounge Access

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds, Business Lounge Access (Top Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Business Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Business Lounge Access (High Floor)

  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Ambassador)

  • 1464 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Business Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Twin Beds, Business Lounge Access

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Corner

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds (High Floor)

Room amenity

Classic Room, 2 Twin Beds (High Floor)

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Accessible

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed (High Floor)

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Room amenity

Classic Room, 2 Twin Beds

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Room amenity

Classic Room, 2 Twin Beds

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 King Bed

  • 2174 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Business Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Business Lounge Access

  • 958 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Jakarta Pondok Indah by IHG

5-star Jakarta hotel, connected to a shopping center in Kebayoran Lama
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a water park (surcharge). Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.
InterContinental Jakarta Pondok Indah by IHG offers 311 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 4 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
InterContinental Jakarta Pondok Indah by IHG features a full-service spa, a water park (surcharge), and 4 hot tubs. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 15 meeting rooms. Event facilities measuring 18471 square feet (1716 square meters) include a conference center. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

InterContinental Jakarta Pondok Indah by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Lounge - Onsite bar.
Sugar and Spice - This restaurant specializes in international cuisine. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 150,000 per day)
  • Extended parking on site (USD 60,000 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 338,800 for adults and USD 169,392 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sugar and Spice
  • The Lounge

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Lazy river
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (18,471 square feet of space)

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Guest room or club lounge]
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
6 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 338800 for adults and USD 169392 for children
  • Airport shuttle fee: USD 62 per person (one-way)
  • Airport shuttle fee per child: USD 62 (one-way)
  • Valet parking fee: USD 150000 per day
  • Extended parking fee: USD 60000 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 4-device limit
Parking height restrictions apply

Property is also known as

InterContinental Jakarta Pondok Indah Hotel
InterContinental Pondok Indah Hotel
InterContinental Pondok Indah
InterContinental Jakarta Pondok Indah
InterContinental Jakarta Pondok Indah by IHG Hotel
InterContinental Jakarta Pondok Indah an IHG Hotel
InterContinental Jakarta Pondok Indah by IHG Jakarta
InterContinental Jakarta Pondok Indah by IHG Hotel Jakarta

InterContinental Jakarta Pondok Indah by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 132 out of 158 reviews
Rating 8 - Good. 20 out of 158 reviews
Rating 6 - Okay. 5 out of 158 reviews
Rating 4 - Poor. 0 out of 158 reviews
Rating 2 - Terrible. 1 out of 158 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable and easy hotel
Very comfortable hotel, ideal for our overnight stay during flight transfers. Has a mall attached to it for a bit of retail therapy or picking up any forgotten items! Staff are excellent and the tepenyaki bar is definitely worth visiting- excellent food and service!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Stayed 12 nights in Oct 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and helpful, room was great and having bath tub to soak in was wonderful. The little treats provided by the hotel were also greatly appreciated.
Stayed 13 nights in Sep 2024

10/10 Excellent

Darren, Venice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room is quiet which what I needed. Spa was great. Mall is just downstairs.
Stayed 1 night in Jun 2024

10/10 Excellent

Roby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intercontinental Pondok Indah is often regarded as a "luxury hotel" and truly lives up to that reputation, offering more than your typical five-star experience. The service here is outstanding, with all the staff being incredibly helpful and attentive, striking just the right balance to ensure you're not overwhelmed. The rooms are clean, spacious, and well-maintained. The swimming pool is fantastic—Clear water. 25 meters long and perfectly straight, ideal for laps. The pool's changing area is equally impressive—immaculately clean, pleasantly scented, and fully air-conditioned, ensuring a comfortable experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Geliga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Jakarta
Stayed 15 nights in Jul 2024

10/10 Excellent

Geliga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars and 5 words: The best hotel in Jakarta
Stayed 1 night in Jul 2024

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and their attentiveness towards guests was top notch. Property was in excellent condition and being attached to the shopping center was very convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Noora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo Mr. Sharif
Very friendly staff. Especially Mr. Sharif at the dining breakfast buffet helped us a lot to get what we needed. Explain everything. He’s awesome!
Stayed 2 nights in Jun 2024

10/10 Excellent

Siti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

NOOR AISYAH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍👍
Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of My Extensive List
Everything was literally perfect with the standout being the staff.I had nothing but genuine friendly efficient interactions at all times.Not once was I disappointed. I cannot say enough about the total quality I experienced in all areas.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home sweet home
Stayed 5 nights in May 2024

10/10 Excellent

Anastasia

Traveled with family
Feel at home
Great service, comfortable room, delish breakfast, friendly staff and many more!
Stayed 2 nights in Apr 2024

10/10 Excellent

Anastasia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel at home.
Beautiful hotel with so friendlly staff where ever you meet them in the property. The hotel is attached to a big mall-Pondok Indah Mall with lots of good restaurants. The breakfast menu at Sugar & Spice is so many and delicious with attentive waiters/waitresses--one of them is RISQI who served me diligently during my 5 days stay. I'll be staying again at this hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ades

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Haliza, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rainy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Caei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service from the staff.
Stayed 9 nights in Sep 2023

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Gwat-Hiang

Stayed 11 nights in Jul 2023

10/10 Excellent

Winli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good service and connected to a shopping mall, very convenient and have a lot of dining options. The staff were all friendly and accommodating our request for connecting room.

8/10 Good

Ryosuke

Stayed 1 night in Aug 2022

10/10 Excellent

anthony, South Beloit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most important part of the reason my wife and I will return is because of the absolute professional services this hotel provided.
Stayed 8 nights in Jun 2022