JHL Solitaire Gading Serpong

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JHL Solitaire Gading Serpong

Front of property - evening/night
Children's area
Couples treatment rooms, sauna, spa tub, body treatments, aromatherapy
Executive Suite King Room | Minibar, in-room safe, desk, laptop workspace
Buffet

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Air conditioning
  • Spa

Explore the area

Map
Jl. Gading Serpong Boulevard Barat, Blok. S No. 5, Gading Serpong, Banten, 15810
  • Summarecon Mall Serpong
    6 min walk
  • Bethsaida Hospitals
    15 min walk
  • Indonesia Convention Exhibition
    2 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    38 min drive

Room options

Premier Twin Room

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Club Twin Room

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premier King Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Twin Room

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Suite Twin Room

  • 603 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Suite King Room

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite King Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Club King Room

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

JHL Solitaire Gading Serpong

5-star Gading Serpong hotel connected to a shopping center, walkable to Summarecon Mall Serpong
This smoke-free hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite.
JHL Solitaire Gading Serpong offers 141 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Gading Serpong hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, JHL Solitaire Gading Serpong features an outdoor pool and a steam room. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and 7 meeting rooms. This luxury hotel also offers a children's pool, a fitness center, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site, along with a car charging station.

JHL Solitaire Gading Serpong is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Mangan Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Gusto - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Royal 8 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Mandeh - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Le Bleu Cafe - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Secured valet parking on site (IDR 200,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 360,580 for adults and IDR 180,290 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Al Gusto
  • Le Bleu Cafe
  • Mandeh
  • Mangan Restaurant
  • Royal 8

Things to do

  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 360580 for adults and IDR 180290 for children
  • Airport shuttle fee: IDR 450000 per person (one-way)
  • Airport shuttle fee per child: IDR 450000 (one-way)
  • Secured valet parking fee: IDR 200000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

JHL Solitaire Gading Serpong D Varee Collection Hotel Legok
JHL Solitaire Gading Serpong D Varee Collection Legok
JHL Solitaire Gading Serpong D Varee Collection Hotel Tangerang
JHL Solitaire Gading Serpong D Varee Collection Hotel
JHL Solitaire Gading Serpong D Varee Collection Tangerang
JHL Solitaire Gading Serpong D Varee Collection Hotel Tangerang
JHL Solitaire Gading Serpong D Varee Collection Hotel
JHL Solitaire Gading Serpong a D Varee Collection Tangerang
Hotel JHL Solitaire Gading Serpong a D Varee Collection
JHL Solitaire Gading Serpong D Varee Collection Tangerang
JHL Solitaire Gading Serpong D Varee Collection
Hotel JHL Solitaire Gading Serpong a D Varee Collection
JHL Solitaire Gading Serpong a D Varee Collection Tangerang
JHL Solitaire Gading Serpong Hotel
JHL Solitaire Gading Serpong Gading Serpong
JHL Solitaire Gading Serpong Hotel Gading Serpong
JHL Solitaire Gading Serpong a D Varee Collection

JHL Solitaire Gading Serpong Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 25 out of 55 reviews" "
Rating 8 - Good. 18 out of 55 reviews" "
Rating 6 - Okay. 6 out of 55 reviews" "
Rating 4 - Poor. 3 out of 55 reviews" "
Rating 2 - Terrible. 3 out of 55 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ROHIT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Nicole

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Thinh, Chino Hills

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall services are good. Free laundry (4 pcs per day) was a nice touch for my room category Executive Suite. Breakfast buffet has nice spread. The Executive Suite is spacious and beautiful. Highly recommend to book ithis room.
Stayed 2 nights in May 2024

10/10 Excellent

Mehfooz Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with great staff. Good hotel at a nice location. It seems this is not a part of Jakarta.
Stayed 2 nights in Mar 2024

10/10 Excellent

Willy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply Above and beyond. Everything was super clean, staff was quite profesional and we had the best breakfast ever on a hotel ! Will stay again
Stayed 1 night in Jan 2024

8/10 Good

serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, amazing staff, but windows noisy
Amazing stay, only issue it’s that the windows are totally allowing the noise of the streets to be heard. It’s difficult to sleep. Not sound proofed at all which is a shame. But the rest the hotel it’s beautiful, staff amazing and so kind and helpful. Spacious and clean.
Stayed 2 nights in Jan 2024

4/10 Poor

Walter, Los Angeles

Traveled with partner
Five stars for the AMAZING (included) breakfast that went above and beyond and ranks up there with the best breakfasts I've experienced anywhere in the world, BUT honestly I can't give more than one or two stars only for the hotel itself. Our room and stay were relatively comfortable, but the five star experience promised by JHL Solitaire Gading Serpong was absent. The room had visible dirt and stains in the corners, particularly in the bathroom, and room-shakingly loud conference music and announcements that began directly above us at 7.30am interrupting restful sleep and making it nearly intolerable to stay in the room for any amount of time. The television displayed black on all channels until I dug behind it to disconnect and reconnect everything. And then after checkout there was a uniformed employee urinating on the side of the hotel in full view of the front entry. Won't be staying here again.
Stayed 1 night in Nov 2023

10/10 Excellent

heinrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staffs were helpful throughout different departments and attention to details were spectacular. Shoutout to check in staff Widya especially when my credit card have some issues.
Stayed 4 nights in Nov 2023

2/10 Terrible

B

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen, San Mateo

Stayed 1 night in Aug 2023

8/10 Good

Winli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office staff were all very friendly especially the lady who checked us in unfortunately I can’t remember the name. Breakfast menu was great but the staffs were not attentive enough, the service used to be excellent before covid but not anymore.

10/10 Excellent

Zongren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is grand and the staff is so friendly and helpful. The rooms are great and it's very clean! I love the bed! It's comfortable it just makes me want to hide under the blanket for a whole day! The Bathtub is big too! The gym, spa and swimming pool is great too! I really enjoyed my time at the hotel and gotten a good rest. And there is so many choice of food for breakfast and it's delicious ! I would definitely come back again in the future.
Stayed 3 nights in Sep 2022

4/10 Poor

Nani

Traveled with family
Disliked: Cleanliness, staff & service
Harga tidak sebanding
Tidak sepadan harga dengan kualitasnya. Padahal berbintang 5. Tempat tidur hanya di susun kembali dan mengganti handuk. Meja dan lantai tidak di bersihkan. Air shower juga kurang deras
Stayed 2 nights in Dec 2021

10/10 Excellent

Suli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay at junior suite room.
Stayed 1 night in Oct 2021

6/10 Okay

Anton

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

8/10 Good

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. The address on the webpage took the taxi to another place.
Stayed 2 nights in Jan 2020

8/10 Good

Jens Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional style hotel
Traditional style hotel with good gym and facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Jill B l

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Traveller's Haven in Gading Serpong
This is my second stay in this hotel. Service is excellent and checking in was a breeze. The room is big and clean and the aircon was working really well. I asked for a king size bed but got a super king size bed (two super single joined) Bed was very comfortable and for a person with back problems, the bed did not 'swallow' me up! The only issue which could be looked into was whilst joining the two super single bed, the bed head was not aligned, leaving a gap with the electrical sockets at the back of the centre of the bed!!! The breakfast spread was superb, though I did not have enough time to enjoy and try all the spread!!! Checking out was again a breeze and the staff are really very friendly and helpful. Location of the hotel is excellent and is within reach is you are visiting offices in the BSD area. Getting to the shopping malls is also very convenient. If the hotel can look into the air-conditioning in the lobby as I feel that it is rather hot in the afternoon. Overall I am very pleased with my stay and would highly recommend business travellers visiting the BSD area to stay here!!!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nice, clean and staff friendly, breakfast have many choices. But water very smelly when I had shower.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, room comfort
Where is the sofa..?
For a suite room, it should come with sofa so hotel guests can have a seat to talk inside the room.
Stayed 3 nights in Oct 2019

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is bad
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019