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Mandarin Oriental, Jakarta

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Jakarta

Lobby sitting area
Banquet hall
Banquet hall
Premium bedding, minibar, in-room safe, desk
Nightclub

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Bundaran HI
    1 min walk
  • Welcome Monument
    1 min walk
  • Plaza Indonesia
    5 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    43 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Corner

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Corner (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Corner (Monument View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Connecting Rooms (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, Connecting Rooms (Monument View)

  • 1012 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Twin Beds, Corner (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Corner (Monument View)

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Urban)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Urban)

  • 1195 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Connecting Rooms

  • 1012 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Monument View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Room amenity

Suite, 1 King Bed (Urban)

  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Club Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Urban, Monument View)

  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Monument View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Monument View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner (Monument View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Corner (Monument View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban)

Room amenity

Club Suite, 1 King Bed (Urban)

  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed (Urban, Monument View)

  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Twin Beds (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Club Suite, 2 Twin Beds (Urban, Monument View)

  • 689 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe, Room, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Club Deluxe, Room, 1 King Bed, Corner

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite, Suite

Oriental Suite, Suite | Premium bedding, minibar, in-room safe, desk

Oriental Suite, Suite

  • 1023 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite | Premium bedding, minibar, in-room safe, desk

Mandarin, Suite

  • 2153 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Shangri-La Jakarta

Pool
Spa
Kids pool
Parking included
4.6 out of 5, Wonderful, (608)
The price is $135
per night
$163 total
includes taxes & fees
Dec 7 - Dec 8
Shangri-La Jakarta

About this property

Mandarin Oriental, Jakarta

5-star hotel in Central Jakarta
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a health club, and a bar/lounge. Change of towels is available on request.
Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body wraps. A variety of treatment therapies are provided, including reflexology.
In addition to a full-service spa, Mandarin Oriental, Jakarta features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a nightclub, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site.

Mandarin Oriental, Jakarta has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Lyon - This fine-dining restaurant specializes in French cuisine and serves brunch, lunch, and dinner.
Li Feng - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon - This restaurant specializes in Indonesian cuisine. Open daily.
MO Bar - Onsite bar. Happy hour is offered. Open select days.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cinnamon
  • Li Feng
  • Lyon
  • MO Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Free crib
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (79 inch wide door)
  • Handrails in stairways (59 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Mandarin Oriental, Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 320 out of 394 reviews" "
Rating 8 - Good. 51 out of 394 reviews" "
Rating 6 - Okay. 13 out of 394 reviews" "
Rating 4 - Poor. 5 out of 394 reviews" "
Rating 2 - Terrible. 5 out of 394 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nothing is too much trouble. Very smart & comfortable. Ideally located in central Jakarta. Staff are excellent, all of them! The in house Cantonese restaurant, li Feng was outstanding.
Stayed 2 nights in Aug 2024

6/10 Okay

Nevine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect until they forgot to book the taxi to the airport! We left about 20 mins later than expected, and nerves were frayed. We had a massage, that I would consider below average
Stayed 1 night in Aug 2024

10/10 Excellent

Elisabeth, Ellenbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Great staff, they were welcoming and helpful throughout our stay. Nice breakfast options. Great Location as it is close to major attractions !!
Stayed 2 nights in Aug 2024

10/10 Excellent

Boris

Stayed 1 night in Jul 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Motiur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from staff was exceptional!
Stayed 4 nights in Jul 2024

10/10 Excellent

Hussain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Very helpful. The concierge team were wonderful
Stayed 7 nights in Jul 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Beds very comfortable Excellent location close to major shopping malls
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2024

10/10 Excellent

Dante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was interesting and the bathroom was nice with good water pressure and amenities. They use sustainable stuff for the bathroom like bamboo toothbrushes. The mineral water was good tasting and was free of charge if extras were needed. Accommodating and friendly staff who were always ready to help. Overall good stay. The bed was also super soft and warm.
Stayed 1 night in Jul 2024

2/10 Terrible

Stanley, Glendale

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible in empathetic staff. Would never stay here or any of the brand properties anywhere plenty of options that are way better
Stayed 3 nights in Jun 2024

10/10 Excellent

alistair

Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Great hotel and staff. Would recommend for nice getaway or work.
Stayed 2 nights in Jun 2024

10/10 Excellent

patrick

Stayed 1 night in Jun 2024

10/10 Excellent

patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique experience with excellent customer service highly recommend
Stayed 1 night in Jun 2024

6/10 Okay

Leif

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good but noisy
Over all good but the traffic noise from the street race in the night are horrible! And did not get any sleep. All the rooms have earplugs next to the bed so I think they are aware of this problem!
Stayed 5 nights in May 2024

10/10 Excellent

CHUNKAI

Stayed 1 night in May 2024

8/10 Good

David, Canberra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Mandrin for its convenient location and undisputable level of hospitality and service. My one major complaint is that the quality and variety of food reduced considerably during Covid and has simply never bounced back. Long gone are the days of fresh bacon and smoked salmon on the breakfast menu, as they have appealled more to the national market. There can be no doubt that recent more nationalistic protectionist laws have made it harder and more expensive to buy international goodss across indonesia, but that's the case in many countries throughout the world and should not be a excuse for a hotel of the standard of the Mandarin. The seafood on the lunch bufett was of a very low national standard. Quite dissapointing really for the price. But rooms and room service,... great!
Stayed 4 nights in May 2024

8/10 Good

Jordi

Stayed 2 nights in May 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very warm and welcoming, from the moment I arrived at the airport. The staff give a personal and attentive service. My room was immaculate. Li Feng dining was some of the best Cantonese food I had ever eaten
Stayed 1 night in May 2024

10/10 Excellent

Leonardo

Stayed 1 night in May 2024

10/10 Excellent

PAUL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The room had amazing view. The staff was world class. The location was perfect. I would say 10 out of 10. One of the better hotel experiences I had in a while.
Stayed 4 nights in May 2024

10/10 Excellent

YOSUKE, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are helpful and nice. The room is clean. I'll definitely stay again if I have a chance to visit Jakarta.
Stayed 4 nights in May 2024