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Mandarin Oriental, Jakarta

5.0 star property

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Photo gallery for Mandarin Oriental, Jakarta

Lobby sitting area
Bar (on property)
1 bedroom, premium bedding, down comforters, minibar
Mandarin, Suite | 1 bedroom, premium bedding, down comforters, minibar
Banquet hall

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping

Explore the area

View in a map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Place, Grand Indonesia
    ‪2 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪10 min walk‬
  • Place, National Monument
    ‪7 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(14 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Club Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Suite, Suite

Oriental Suite, Suite | Living room | 42-inch LCD TV with cable channels, TV

Oriental Suite, Suite

  • 1023 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite | 1 bedroom, premium bedding, down comforters, minibar

Mandarin, Suite

  • 2153 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Room amenity

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed (Urban)

1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban, Monument View)

1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Twin Beds (Urban, Monument View)

1 bedroom, premium bedding, down comforters, minibar

Club Suite, 2 Twin Beds (Urban, Monument View)

8.0 out of 10
Very good
(1 review)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Urban)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban, Monument View)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Monument View)

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed (Monument View)

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Monument View)

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed (Monument View)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Connecting Rooms (Monument View)

Room amenity

Family Room, Connecting Rooms (Monument View)

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Separate tub and shower, deep soaking tub, rainfall showerhead

Family Suite, 2 Bedrooms

  • 1195 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms (Family)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, Connecting Rooms (Family)

8.0 out of 10
Very good
(1 review)
  • 1012 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room (Monument View)

Room amenity

Twin Room (Monument View)

  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Mandarin Oriental, Jakarta

5-star hotel in Central Jakarta
Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Mandarin Oriental, Jakarta provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a nightclub, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site.

Mandarin Oriental, Jakarta has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Lyon - This fine-dining restaurant specializes in French cuisine and serves brunch, lunch, and dinner.
Li Feng - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon - This restaurant specializes in Indonesian cuisine. Open daily.
MO Bar - Onsite bar. Happy hour is offered. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cinnamon
  • Li Feng
  • Lyon
  • MO Bar

Things to do

  • Fitness classes
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (79 inch wide door)
  • Handrails in stairways (59 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 20 2025 to December 31 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Reviews

Mandarin Oriental, Jakarta Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 554 reviews
Rating 8 - Good. 63 out of 554 reviews
Rating 6 - Okay. 19 out of 554 reviews
Rating 4 - Poor. 7 out of 554 reviews
Rating 2 - Terrible. 9 out of 554 reviews

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Football and children

Great hotel well placed Disappointed that it was being used as a training camp for a junior football team which meant the inside gym was unusable at times Children playing on electronic devices should be banned from dining areas !
Stayed 3 nights in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mislays stay

Amazing place breakfast is really good
Stayed 2 nights in Jul 2025

10/10 Excellent

Rabiat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were always ready to help with a smile and attentiveness. We enjoyed our stay. Will definitely stay at Mandarin Oriental again. Thank you 😊
Stayed 4 nights in Jul 2025

8/10 Good

Leela

Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandarin is an excellent hotel. I first stayed here 37 years ago. It was wonderful then and the renovated bigger rooms were even better than the first time I stayed. The Mandarin is convenient to many malls and shops as well as excellent transport options. Highly recommended.
Stayed 4 nights in Jul 2025

10/10 Excellent

simon

Stayed 4 nights in Jul 2025

10/10 Excellent

Andi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My niece and I had an absolutely delightful stay at the Mandarin Oriental, Jakarta for 5 days in May 2025. Our room was spacious, clean, and tidy, providing a very comfortable base for our visit. Waking up to the stunning view of "Tugu Selamat Datang" was a real treat, offering a vibrant glimpse into Jakarta's bustling city life. Breakfast each morning was fantastic, with an impressive array of choices that truly set us up for the day. A special mention must go to the staff at the breakfast restaurant, who were incredibly attentive and genuinely nice, making each morning even more enjoyable. We also loved the convenience of being within walking distance of high-end shopping malls. We highly recommend the Mandarin Oriental, Jakarta for anyone visiting the city!
Stayed 4 nights in May 2025

4/10 Poor

Richard

Traveled with group
Disliked: Room comfort

Soundproof rooms… Not!!!

I booked this hotel for the 3rd time. I never noticed before but this time I did is the noice coming from outside from the hallway, the widows, and the above floor. You advertise on hotel.com soundproof rooms this is one of the reasons I switched to your hotel you should rethink before advertising this. The first night I was very tired I never noticed but the morning the noice outside of the room was very loud. Then when going to bed the second night I was still awake at 3am as whoever was upstairs walking with high-hills on until very late. Then to be woke up at 8am with the bands outside., unacceptable to have thought I had a soundproof room. The service is being always great. Hotel needs to offer a whole package to keep the guests coming back. I don’t think I would stay again next time I am back in Jakarta.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allen Miguel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff made us feel welcome at every interaction
Stayed 2 nights in Jul 2025

10/10 Excellent

Vladimir

Stayed 3 nights in Jun 2025

10/10 Excellent

Albert, Las Vegas

Stayed 3 nights in Jun 2025

8/10 Good

Murray

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy for public buses and the underground train, good location, excellent staff.
Stayed 4 nights in Jun 2025

8/10 Good

XIAO, Nagoya

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Hiroshi, Bangkok

Stayed 2 nights in Jun 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic in all respects
Stayed 9 nights in May 2025

10/10 Excellent

Malinda

Stayed 2 nights in May 2025

10/10 Excellent

Sara-Lee, West Hempstead

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel (albeit a little older), yummy breakfast, comfortable and large rooms, excellent staff/service, great location
Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Pratheek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

SING KIT

Stayed 3 nights in May 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great, location is very strategic and they hotel also offer a tour to museums for you to understand about the indonesian history or traditional food.
Stayed 5 nights in Apr 2025

10/10 Excellent

Anura

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service
Stayed 3 nights in Apr 2025

6/10 Okay

Min Chul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building is very old.
Stayed 3 nights in Apr 2025