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The hotel is very nice and modern. The staff is friendly and the amenities are kept in good condition. My only complaint and it’s a big one, I booked a double room executive for 3 people. The booking very well makes it seem like you are booking two rooms with two beds, the pictures also lead you to believe this. I mean the name is double room?? What else could that mean? When you check in, they tell you know, it’s single room , they just name the king size beds double room . How does this make sense ??? In my opinion this very misleading and false advertisement. A hotel would be penalized and investigated in Canada where I live. You are not allowed to falsely advertise and mislead. The hotel was happy to help us and change the room though. Just a big mess around that should be avoided in the first place. You can’t not advertise a double room and say it’s a single, double means two , a pair, more than one. I hope they change this
Jeff
Stayed 2 nights in Apr 2024
6/10 Okay
Verified traveler
Business traveler
Mar 29, 2024
Overall service level lack lustre.
Verified traveler
Stayed 1 night in Mar 2024
10/10 Excellent
Michael
Business traveler
Mar 4, 2024
Liked: Cleanliness, staff & service
Good hotel located in South jakarta. Friendly staff. My room was spacious and comfortable. The only downside was that the hotel was a bit worn out in the common areas.
The coffee at the restaurant on the ground floor was superb. it is from ILLY but the preparation was interesting. A bit rundown hotel with old furniture but quite cozy and comfortable
Water didn't drain well in sink so had to wait in between use. Had to press long time with power in hand to flush the toilet. Air condition was weak so room was warm.