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Mercure Jakarta Pantai Indah Kapuk

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Jakarta Pantai Indah Kapuk

Exterior
Outdoor pool
Bar (on property)
View from room
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
Jalan Pantai Indah Kapuk Kamal, Jakarta, 14470
  • Waterbom Jakarta
    ‪17 min walk‬
  • Damai Indah Golf and Country Club
    ‪17 min walk‬
  • Pantjoran Chinatown PIK
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, soundproofing, rollaway beds

Superior Room, 2 Twin Beds

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, soundproofing, rollaway beds

Superior Room, 1 King Bed

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, soundproofing, rollaway beds

Suite, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, soundproofing, rollaway beds

Privilege, Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Swissôtel Jakarta PIK Avenue

Pool
Spa
Kids pool
Parking included
4.3 out of 5, Excellent, (146)
The price is $129
per night
$156 total
includes taxes & fees
Feb 16 - Feb 17
Swissôtel Jakarta PIK Avenue

About this property

Mercure Jakarta Pantai Indah Kapuk

4-star Jakarta hotel, connected to a shopping center in Pantai Indah Kapuk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and 24-hour room service. Housekeeping is available on request.
Mercure Jakarta Pantai Indah Kapuk offers 240 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Mercure Jakarta Pantai Indah Kapuk provides an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This eco-certified hotel also offers a garden, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Mercure Jakarta Pantai Indah Kapuk is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
NSNTR - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Onsite venue #2 - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 160,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • NSNTR

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 700000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 160000 per person
  • Rollaway bed fee: IDR 700000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7 AM to 9 PM

Property is also known as

Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Jakarta Pantai Indah Kapuk Jakarta
Mercure Jakarta Pantai Indah Kapuk Hotel Jakarta
Mercure Jakarta Pantai Indah Kapuk CHSE Certified

Mercure Jakarta Pantai Indah Kapuk Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 302 reviews" "
Rating 8 - Good. 114 out of 302 reviews" "
Rating 6 - Okay. 33 out of 302 reviews" "
Rating 4 - Poor. 7 out of 302 reviews" "
Rating 2 - Terrible. 12 out of 302 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Not the best Mercure compared to other locations
This mercure hotel cannot make it. 1- floor trap is disgusting 2- tissue box not filled. Hv to ask to top up 3- bathroom not big enuff to change 4- shower door turn outside so all water dripped outside bathroom 5- linen is very coarse 6- towel equally coarse
Stayed 3 nights in Oct 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Edwin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient business trip
Great lobby staff and very convenient location. Room is new but small issues with safe not working but fixed rapidly. There was solvent smell on first day in the floor but resolved. Why would you use solvents in enclosed space I don’t know ? They offer bikes and helmets, it is a great service but hotel can improve the maintenance of the bikes periodically. Breakfast quality was average, better to skip it.
Stayed 3 nights in Jul 2024

8/10 Good

Geoffrey, Wanganui

Liked: Cleanliness, staff & service, property conditions & facilities
Always as expected. Great service
Stayed 4 nights in Jul 2024

10/10 Excellent

KHIN SENG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Wei-Shen

Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is connected to a mall which very convenient
Stayed 3 nights in May 2024

10/10 Excellent

Daren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Andery

Stayed 4 nights in May 2024

10/10 Excellent

Kaneyalal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property next to the mall, loved the staff who surprised my mom for her birthday with cake and singing! They also decorated the room. Forever grateful!
Stayed 1 night in Apr 2024

10/10 Excellent

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Nice and clean hotel. Staff are friendly, service is good. Buffet breakfast is tasty and hv a good spread of choices. As the same as swissotel next door, the shower area definitely can be improved on.
Stayed 3 nights in Mar 2024

2/10 Terrible

Anna

Stayed 1 night in Feb 2024

4/10 Poor

LIAN BIN

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall ok. Just that the toilet is not up to standard e.g. shower water flow/pressure low, heater adjustment is either too hot or too cold.. room lights are too dim for business travellers.
Stayed 4 nights in Jan 2024

10/10 Excellent

Clement Guillaume, Singapore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nicely design. Bed is very comfortable and allowed for good sleep to fully recharge. Location is great with only 20min drive to the airport and lots of food options around. Great breakfast buffet.
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
With friends, we visited many restaurants and places in PIK 2. Very convenient location for my friends to transport my wife and I. Also, not far from airport.

10/10 Excellent

CHIA-LING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect
Stayed 3 nights in Sep 2023

10/10 Excellent

Sherri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location not far from the airport with shopping & dining options in the mall.

10/10 Excellent

NO NAME GIVEN

Stayed 2 nights in Aug 2023

6/10 Okay

Shamdas

Disliked: Staff & service
1night b4 our flight
Was a 1 night b4 our flight the nxt night. Find staff very unfriendly n not able to accommodate. Everything we ask was like no vry rudely. Breakfast was ok. Location ok as its near airport. Shopping mall n many svc shops around.
Stayed 1 night in Aug 2023

10/10 Excellent

Geoff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient to the airport. Nice clean rooms and always very attentive staff. I always stay here when I'm in Jakarta
Stayed 3 nights in Jul 2023

8/10 Good

Kelly

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Service
The room is clean. The front desk service is good but the restaurant service is yet to improve especially during breakfast time. Service crews are too little, a lot of tables not clean, and new customers cannot find their seat during breakfast time.
Stayed 4 nights in Jul 2023

10/10 Excellent

Dave

Stayed 1 night in Jun 2023