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Mercure Jakarta Pantai Indah Kapuk

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Jakarta Pantai Indah Kapuk

Exterior
Meeting facility
Reception
Outdoor pool
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Gym

Explore the area

Map
Jalan Pantai Indah Kapuk Kamal, Jakarta, 14470
  • Pantjoran Chinatown PIK
    ‪3 min drive‬
  • By The Sea PIK Shopping Center
    ‪4 min drive‬
  • White Sand Beach PIK 2
    ‪8 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪12 min drive‬

Room options

View all photos for Privilege, Room, 2 Twin Beds

View from room

Privilege, Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, soundproofing, free cribs/infant beds

Superior Room, 2 Twin Beds

  • City view
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, soundproofing, free cribs/infant beds

Superior Room, 1 King Bed

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, soundproofing, free cribs/infant beds

Suite, 1 King Bed

  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, soundproofing, free cribs/infant beds

Privilege, Room, 1 King Bed

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Jakarta Pantai Indah Kapuk

4-star Jakarta hotel, connected to a shopping center in Pantai Indah Kapuk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and 24-hour room service. Housekeeping is available on request.
Mercure Jakarta Pantai Indah Kapuk offers 240 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Mercure Jakarta Pantai Indah Kapuk provides an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This eco-certified hotel also offers a garden, concierge services, and laundry facilities. Onsite self parking is complimentary.

Mercure Jakarta Pantai Indah Kapuk is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
NSNTR - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Onsite venue #2 - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 208,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • NSNTR

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 700000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 208000 per person
  • Rollaway bed fee: IDR 700000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7 AM to 9 PM

Property is also known as

Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Jakarta Pantai Indah Kapuk Jakarta
Mercure Jakarta Pantai Indah Kapuk Hotel Jakarta
Mercure Jakarta Pantai Indah Kapuk CHSE Certified

Mercure Jakarta Pantai Indah Kapuk Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 150 out of 324 reviews
Rating 8 - Good. 119 out of 324 reviews
Rating 6 - Okay. 34 out of 324 reviews
Rating 4 - Poor. 8 out of 324 reviews
Rating 2 - Terrible. 13 out of 324 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Nicholas

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is vary professional and polite. The hotel is vary clean and friendly. They have alot to do there, also its close to the airport.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Danny

Stayed 2 nights in Jan 2025

8/10 Good

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Andery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lidyawati

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Booked a king bed but they merge 2 single bed with some sharp edges poking out from the middle. Not very comforting to know there is a hidden danger
Stayed 1 night in Jan 2025

6/10 Okay

LIAN BIN

Business traveler
Liked: Staff & service
NA
Stayed 3 nights in Jan 2025

8/10 Good

Jansen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Loo, SEMENYIH

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Hardik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel, good location with good breakfast at the hotel. Connected to a mall for shopping or dining options.

10/10 Excellent

Lam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

kumalasari

Liked: Cleanliness, staff & service
Connected to mall. Nice to walk around
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Not the best Mercure compared to other locations

This mercure hotel cannot make it. 1- floor trap is disgusting 2- tissue box not filled. Hv to ask to top up 3- bathroom not big enuff to change 4- shower door turn outside so all water dripped outside bathroom 5- linen is very coarse 6- towel equally coarse
Stayed 3 nights in Oct 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Edwin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficient business trip

Great lobby staff and very convenient location. Room is new but small issues with safe not working but fixed rapidly. There was solvent smell on first day in the floor but resolved. Why would you use solvents in enclosed space I don’t know ? They offer bikes and helmets, it is a great service but hotel can improve the maintenance of the bikes periodically. Breakfast quality was average, better to skip it.
Stayed 3 nights in Jul 2024

8/10 Good

Geoffrey, Wanganui

Liked: Cleanliness, staff & service, property conditions & facilities
Always as expected. Great service
Stayed 4 nights in Jul 2024

10/10 Excellent

KHIN SENG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Wei-Shen

Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is connected to a mall which very convenient
Stayed 3 nights in May 2024

10/10 Excellent

Daren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024