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Nuanza Hotel & Convention

3.5 star property

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Photo gallery for Nuanza Hotel & Convention

Lobby
Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, iron/ironing board
Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
Jl. Raya Cikarang Cibarusah Km 40 No.17, Cikarang, West Java, 17530
  • Jababeka Living Plaza
    ‪4 min drive‬
  • Waterboom Lippo Cikarang
    ‪6 min drive‬
  • Mall Lippo Cikarang
    ‪6 min drive‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪38 min drive‬

Room options

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Single Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, iron/ironing board

Premier Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room | Minibar, in-room safe, desk, iron/ironing board

Designer Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

Minibar, in-room safe, desk, iron/ironing board

Royal Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Minibar, in-room safe, desk, iron/ironing board

Designer Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, iron/ironing board

Executive Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Nuanza Hotel & Convention

3.5-star Cikarang hotel with 2 coffee shops/cafes
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 231 rooms offer free WiFi, minibars, and LED TVs with cable channels. Other amenities available to guests include electric kettles, free bottled water, and in-room massages.
Nuanza Hotel & Convention offers 231 air-conditioned accommodations with minibars and safes. 43-inch LED televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA & GYM. The spa is open daily.
In addition to a full-service spa, Nuanza Hotel & Convention features an outdoor pool and a sauna. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and 10 meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Complimentary self parking and valet parking are available on site.

Nuanza Hotel & Convention is a smoke-free property.

Aj Brandon Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Porte - This restaurant serves breakfast, lunch, and dinner. Open daily.
Montezuma Sky Lounge - Onsite rooftop bar. Open daily.
Durian Cafe - Onsite café. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aj Brandon Restaurant
  • Durian Cafe
  • Montezuma Sky Lounge
  • The Porte

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchairs on site

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Pool access available from 6:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Nuanza Hotel
Nuanza & Convention Cikarang
Nuanza Hotel & Convention Hotel
Nuanza Hotel Convention Cikarang
Nuanza Hotel & Convention Cikarang
Nuanza Hotel & Convention Hotel Cikarang

Nuanza Hotel & Convention Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 61 reviews
Rating 8 - Good. 14 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yifei

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Akash

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Federico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Oct 2024

8/10 Good

SUNJAE

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

LIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2024

8/10 Good

Huei Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Stayed 4 nights in Mar 2024

10/10 Excellent

Kok Guan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

YOSHIAKI

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is clean but BAD service
This hotel is new and very clean. But some staff can't speak English. And laundry is so expensive. there is no laundry machine. when I ordered the ice box, the respons was so slow. the room service made very early morning call by mistake in spite of I did not order. so I felt very uncomfortable during my stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be improved
This is my second stay at Nuanza, love that the room is well-lit and very clean. Some improvements to suggest: air-conditioner temperature is not adjustable (or probably the remote control needs repair :), please also consider changing the toiletries to eco-friendly versions. I do not understand the different quality of food served at the only restaurant located at L5, dinner was perfect, but breakfast was bad, although lots of varieties to choose from but the taste should be improved. I visited the salon for a quick haircut but they overcharged, not going to return!
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be improved
I was told that the hotel is only 1 year old, overall stay is excellent, staff are very polite and attentive, room is very clean, breakfast and dinner were good (although some breakfast dishes were cold). The only setback is probably due to staff' lack of experience in handling check-in/out that guests had to wait for system confirmation. A slight improvement on this and the rate would be perfect!
Stayed 2 nights in Jul 2022

8/10 Good

meylany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Front Office staff friendly also staff at recreation.
Stayed 1 night in Dec 2021

8/10 Good

Min

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Wana

Stayed 1 night in Nov 2024

10/10 Excellent

GYUHWA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고인 호텔, 직원들 모두 친절해요
Stayed 2 nights in Nov 2024

10/10 Excellent

Kilbok

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

JAE YONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

JAE YONG

Stayed 1 night in Aug 2024

8/10 Good

Steel

Stayed 3 nights in Sep 2024

8/10 Good

JAESUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Nozomi

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024