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Pullman Jakarta Central Park

5.0 star property

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Exterior
Serves breakfast and lunch
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Breakfast, lunch, dinner served; international cuisine, garden views
Deluxe Room, 1 King Bed | Free minibar items, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$122
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Podomoro City Jl. Let. Jend S Parman, Kav 28, Jakarta Barat, Jakarta, Jakarta, 11470
  • Place, Central Park Mall
    ‪1 min walk‬
  • Place, Neo SOHO
    ‪3 min walk‬
  • Place, Taman Anggrek Mall
    ‪5 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(13 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View | Free minibar items, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Park View

8.8 out of 10
Excellent
(3 reviews)
  • 689 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

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About this property

Pullman Jakarta Central Park

5-star Jakarta hotel, connected to a shopping center in Grogol
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Pullman Jakarta Central Park offers 317 accommodations with minibars (stocked with some free items) and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fit and Spa Lounge has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Pullman Jakarta Central Park features an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 5167 square feet (480 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Pullman Jakarta Central Park is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Collage All Day Dining - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
BUNK Lobby Lounge - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (IDR 75,000 per day)
  • Limited onsite self and valet parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 271,000 for adults and IDR 135,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BUNK Lobby Lounge
  • Collage All Day Dining

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (5,167 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 484000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 271000 for adults and IDR 135500 for children
  • Airport shuttle fee: IDR 750000 per vehicle (one-way, maximum occupancy 1)
  • Valet parking fee: IDR 75000 per day
  • Rollaway bed fee: IDR 484000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pullman Hotel Jakarta Central Park
Pullman Jakarta Central Park
Pullman Jakarta Central Park Hotel
Pullman Central Park Hotel
Pullman Jakarta Central Park Hotel Jakarta
Pullman Central Park

Pullman Jakarta Central Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 1003 reviews
Rating 8 - Good. 365 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wan Khairul Azmir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near to the shopping mall, 1 min walk
Stayed 3 nights in Sep 2025

10/10 Excellent

Franklin, Chesnee

Stayed 2 nights in Sep 2025

10/10 Excellent

Medeline

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bitten by bed bugs

Bitten by bed bugs
Stayed 1 night in Sep 2025

4/10 Poor

Medeline

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Bitten by bed bugs

Has bed bugs
Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 8 nights in Sep 2025

10/10 Excellent

Ira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay very convenient. The staff are very professional and always provide a very good service. The breakfast is very nice with lots of options. The hotel is very well located and it's very handy being able to walk directly into the mall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kadiman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cozy room
Stayed 1 night in May 2025

10/10 Excellent

MIGUEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly people good location
Stayed 2 nights in Aug 2025

6/10 Okay

Paladia Petty

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient location, right on the mall. Big room for the executive room. Unfortunately our room cards did not work several times for the elevator or the room access, which was inconvenient. Also, breakfast included was only for adults for the executive room, although I specified there are kids when I booked the room. Not happy with that service.
Stayed 2 nights in Jul 2025

2/10 Terrible

Roderick

Stayed 3 nights in Jul 2025

10/10 Excellent

Nigel, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms I had , upgraded, my room key packed in after one day annoying but got sorted quickly, breakfast was okay but I travelled alone , so every time I went from my table they kept taking my coffee away, had to keep ordering a new one 😬 but generally it was a nice place
Stayed 2 nights in Jul 2025

8/10 Good

Mehfooz Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review for Pullman Central Park

Qibla sign in the room was wrong. Appreciate the cakes and savouries by the hotel. Otherwise nice place to stay. Only privacy is an issue at the rear side of the hotel. Need to close the curtains at all times and no natural lights.
Stayed 1 night in Jul 2025

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Ricky

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Bad customer service

The manager duty she very unprofessional and have bad atitute… her name Sienny ! What happen is l ask my assistant to check in for me first she need my iD so i gave her driver license since in US driver license is the ID but she said is not valid using driver license so she ask for KTP which indonesian ID which i dont have and she ask my Passport so told her that when i make the reservation i used my driver license but she give very bad atitute and with arrogant said i make the rule here and you have to follow… i have been staying so many hotel around the world never see any bad customer service with so bad like this…!
This is the person who acting as duty manager who with arrogance and very bad attitude to customer!
Stayed 3 nights in Jul 2025

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

YEE LOK

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Buffet 5 stars; the rest was uneven

Beautiful room and facilities with outstanding breakfast buffet. Great to swim in lap-sized pool, but it's only open to 6pm daily. Service was spotty. Difficult to get correct temperature in room. Towels smelled musty. Shower water never got truly hot (and cold water dripped from "rain head" above) and there was a bizarre encounter with the front desk where they offered me a free fruit basket for staying more than a few days, failed to deliver it as promised, had no idea what it was when I asked about it, grumpily said they'd make one up, then got angry at me when I followed up after waiting past midnight for it to show up. Enjoyed the stay, particularly the incredible breakfast buffet, but I'm not sure it was worth the overall price I paid, compared to other options nearby.
Stayed 6 nights in Jun 2025

6/10 Okay

Christopher

Stayed 4 nights in Jun 2025

10/10 Excellent

Arlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very satisfied with our stay on this hotel. Will be returning on future vacation.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sin Ching

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed many times still prefer to stay here
Stayed 4 nights in May 2025

6/10 Okay

D

Liked: Amenities
It doesn't feel like I stayed in 5 stars hotel Service is average across the staffs
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Edmund

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Jakarta and we always get the best service. Book here and you will not be disappointed.
Stayed 4 nights in Mar 2025