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Royal City Hotel

3.0 star property

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Photo gallery for Royal City Hotel

Restaurant
Interior
Interior entrance
Deluxe Room | Interior
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
JL. Petojo VIY II No. 4, Jakarta, Jakarta, 10150
  • Central Park Mall
    ‪3 min drive‬
  • Thamrin City Shopping Mall
    ‪3 min drive‬
  • Grand Indonesia
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, free WiFi

Superior Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Interior

Deluxe Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

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About this property

Royal City Hotel

3-star hotel in Central Jakarta
Along with a restaurant, this hotel has a snack bar/deli and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Royal City Hotel offers 50 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Royal City Hotel has designated areas for smoking.

Royal City Hotel has a restaurant on site.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 75 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: IDR 50000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Royal City
Royal City Hotel
Royal City Hotel jakarta
Royal City jakarta

Royal City Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 14 out of 36 reviews
Rating 4 - Poor. 9 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Dupinder kumar

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kam

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The photos of the room are not accurate..
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2017

10/10 Excellent

MOHSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice quick stay but bad location

Really surprised at the quality of this hotel but very difficult to find. The taxi driver had a hard time then when we found it could not figure out how to enter.

6/10 Okay

Londoner, LB

Disliked: Staff & service, room comfort

Noisy room...

Noisy room, the traffic can hear .... Rooms is just ok. The room is not big as normal standees double, very small, difficult for u to our your luggage.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

sam, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Quite a nice hotel to stay but the location is a major put off. went out on 5 occasions and each time returning to the hotel will be a major problem for the taxi drivers to find. Even if being shown their hotel namecard with address printed, all the taxi drivers still need assistance from nearby residence to locate it. Believe it or not, due to the heavy traffic there, i was once in a taxi for almost 2 hours trying to find my way back. Hotel not recommended for foreigners.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

To far from city and non clean room

This my 3 time your pepol laier in your wip riting the hotel in the city and that not truth

4/10 Poor

chris, new york

Disliked: Cleanliness, property conditions & facilities, room comfort

Out of the way

Hotel lobby clean,bathroom door was defective everytime open door it touches ceiling that paint if stripping off I have some strip paint in my head informed desk nothing was done. The area is out of the way taxi doesnt know where it is that we have to give direction everytime we take taxi. Breakfast very limited.If your going to airport have extra time because its traffic is horrible.

8/10 Good

bhavesh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel staff was very helpful

The hotel was situated in good location Hotel surrounding is greenery

6/10 Okay

THEFAYED, camdodia

Liked: Cleanliness, property conditions & facilities

Good but be careful with location

The hotel would be excellent if it was in another location! Email the hotel before you get there to make sure you get them to write down directions in Indonesian as the business card isn't enough.

8/10 Good

kate, vancouver

Disliked: Cleanliness
the hotel was fairly clean and the staff was very very helpful. the room had no windows and the bed linens were not very clean. the hotel was very difficult to find.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing like the photos they posted. It is very difficult to find, our taxi driver went out two times to ask local people where to go. There are no restaurants around in and between 15 mins walk. Need to walk up one flight to get to the lobby. The elevator is in bad condition. No free ice for guests. The room is much smaller than what they mentioned. Bed is changed, but there are still have things left from the last guests, like hair pins. Shower hot water only last 2 mins. and then, it turns warm. No toilet paper. After shower, water is all over the tiny bathroom floor. WiFi only can use in the lobby.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Sweet but unexperienced staff

The staff were very helpful but they did nok have a lot of experience dealing with customers. A lot of things were missing compared to description such as coffee maker, toilet paper, locker was not working. But the hotel was new and nice. Breakfast was not very attractive.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

hard for the local taxi service go find.

The directions on he website dsnt say that pitojo street is actually an alley and the lack of proper signage only makes the problem worse. this is a new hotel and the restaurant has yet to open. However, the staff are very friendly and accomodating.. with the exception of the bellboy who acted like he owned the place, ddnt even bother to help us with our luggage. The same guy also kept us waiting outside our room for half and hour while he tried to figure out how the bed covers should go on. Overall if only hey could get rid of that bellboy/housekeeping guy, they would have a solid staff.

8/10 Good

afayed, Jakarta

Liked: Cleanliness

Good for the price.

Good value.

6/10 Okay

Den, Singapore

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Quite disappointed

The place not easy to find very troublesome luckily the hotel staff are very nice nd we'll manners . No elevator , no entrance road . Just charge to experience hope they will improve the facilities . Thanks nd god bless

6/10 Okay

Suresh, Singapore

New Hotel, But Wrong Address

Hotel is Brand New, Lift wasn't working when I got in. However, the address is absolutely wrong, I took almost an hour of walking around Jalan Petojo to figure out the location. They should give the correct address, as well as a map with the correct location and ways to get in there.

10/10 Excellent

Dahn, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 우수하고 친절하고 편리합니다.

직원들 서비스가 친절합니다. 스파서비스 이용이 용이합니다. 조식 괜찮습니다. 객실 상태 깔끔합니다.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Stefan, Nederland

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Goed hotel voor 2 nachten

We hadden mieren op de kamer. Maar binnen 5 minuten waren we geïnstalleerd in een nieuwe kamer. De weg voor het hotel is erg druk. Hier heb je binnen geen last van maar als je met de taxi gaat duurt dit allemaal wel erg lang.

6/10 Okay

KOICHI, 浜松市

辛い料理が好きならば。

サービスの朝ごはんが美味しかったです。 インドネシア料理、辛い料理が好きならばオススメです。