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Club Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds (Club Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed (Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Grand Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a children's pool, Sheraton Grand Jakarta Gandaria City Hotel provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 23390 square feet (2173 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Sheraton Grand Jakarta Gandaria City Hotel has designated areas for smoking.

  • Number of outdoor pools - 1
  • Water dispenser
  • Rooftop garden
  • Elevator
  • Fitness facilities
  • Showcase for local artists
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic water bottles
  • Reusable cups only
  • Water-efficient showers only
  • Conference space size (meters) - 2173
  • Number of meeting rooms - 9
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Designated smoking areas
  • Total number of rooms - 293
  • Number of floors - 12
  • Airport transportation (surcharge)
  • Golf caddy
  • Couples/private dining
  • Designated smoking areas (fines apply)
  • Designer stores on site
  • Shopping mall on site
  • Art gallery on site
  • Number of bars/lounges - 1
  • Conference space
  • Tours/ticket assistance
  • Year Built - 2015
  • Free pool cabanas
  • Free WiFi
  • Pool sun loungers
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 23390
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Wedding services
  • Golf cart
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Sheraton Grand Jakarta Gandaria City Hotel offers 293 accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • TV size: 55
  • TV size measurement: inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Champagne service
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
  • Wardrobe or closet
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches
  • Thin carpet in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Sheraton Grand Jakarta Gandaria City Hotel has a restaurant on site.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 288000 per person
  • Airport shuttle fee: IDR 490000 per vehicle (one-way)
  • Rollaway bed fee: IDR 907500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 17

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a security system and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

UnionPay

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 907500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel Names

  • Sheraton Jakarta Gandaria City Hotel
  • Sheraton Gandaria City Hotel
  • Sheraton Jakarta Gandaria City
  • Sheraton Gandaria City
  • Sheraton Grand Jakarta Gandaria City Hotel
  • Sheraton Grand Gandaria City Hotel
  • Sheraton Grand Jakarta Gandaria City
  • Sheraton Grand Gandaria City
  • Sheraton Jakarta Gandaria City
  • Sheraton Grand Jakarta Gandaria City Hotel Hotel
  • Sheraton Grand Jakarta Gandaria City Hotel Jakarta
  • Sheraton Grand Jakarta Gandaria City Hotel Hotel Jakarta
  • Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified

Hotel Reviews

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