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Sheraton Jakarta Soekarno Hatta Airport

4.0 star property

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Photo gallery for Sheraton Jakarta Soekarno Hatta Airport

Lobby
Lobby
Restaurant
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
$103
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
KAWASAN BANDARA SOEKARNO-HATTA, Tangerang, 15126
  • Place, Soewarna Business Park
    ‪6 min walk‬
  • Place, Cengkareng Golf Club
    ‪11 min walk‬
  • Place, White Sand Beach PIK 2
    ‪6 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Lake View

Deluxe Room, 2 Double Beds, Lake View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(19 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Terrace

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 55-inch Smart TV with cable channels

Suite, 1 Bedroom

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Living room | 55-inch Smart TV with cable channels

Suite, 1 Bedroom, Garden View

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Terrace

  • Sleeps 3
  • 2 Double Beds

Similar properties

Lobby
Fairfield By Marriott Jakarta Soekarno-Hatta Airport
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 257 reviews
Fairfield By Marriott Jakarta Soekarno-Hatta Airport

About this property

Sheraton Jakarta Soekarno Hatta Airport

4-star Tangerang hotel close to Cengkareng Golf Club
Along with 3 outdoor pools, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Jakarta Soekarno Hatta Airport offers 227 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Jakarta Soekarno Hatta Airport features 3 outdoor swimming pools, a 24-hour fitness center, and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 11 meeting rooms, and coworking spaces. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge). A total renovation of this property was completed in March 2024.

Sheraton Jakarta Soekarno Hatta Airport has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Sheraton Jakarta Soekarno Hatta Airport has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Secured self parking on site (IDR 100,000 per day)
  • Secured valet parking on site (IDR 100,000 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: IDR 348,480 for adults and IDR 174.24 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Golf caddies
  • Golf carts
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (79 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - March 2024
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 348480 for adults and IDR 174.240 for children
  • Secured self parking fee: IDR 100000 per day
  • Secured valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Sheraton Jakarta Soekarno Hatta Airport Hotel
Sheraton Jakarta Soekarno Hatta Airport Tangerang
Sheraton Jakarta Soekarno Hatta Airport Hotel Tangerang

Reviews

Sheraton Jakarta Soekarno Hatta Airport Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 157 out of 209 reviews
Rating 8 - Good. 35 out of 209 reviews
Rating 6 - Okay. 11 out of 209 reviews
Rating 4 - Poor. 4 out of 209 reviews
Rating 2 - Terrible. 2 out of 209 reviews

Reviews

10/10 Excellent

Endriani, Alloa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Rooms & restaurants are superb. Very happy with my stay. Highly recommended!
Stayed 1 night in Sep 2025

2/10 Terrible

Maura

Business traveler
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Stayed 1 night in Aug 2025

10/10 Excellent

Sri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel not far from the airport.

What a great hotel, very kind and wonderful staff, scrumptious breakfast, very cozy and comfortable room. We’ll come back again. Thank you.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Leaking Air con, nice service.

Our stay was fine, however our air conditioning started leaking on the floor at around 2am, so there was a big puddle of water on our floor. We mentioned this, and it was sorted but we only stayed for one night and as it started during the night there was little we could do about it. There are 3 small pools, but there are only around 10 sunbeds, and like in all places people are aloud to reserve them for hours at a time while they are not at the pool. Otherwise, service and staff are lovely. Bed was comfy and the rooms are nice.
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a 10 min ride by shuttle bus from the airport. This is a large resort style property set on a lake. Adequate gym. Breakfast buffet is decent. There is only one restaurant on site. My room was on the ground floor and had doors opening on to a garden. However, the room had a lot of mosquitoes inside which was uncomfortable. It was also very noisy even through the night. Staff are helpful and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
My go to place when traveling through Jakarta
Stayed 1 night in Aug 2025

6/10 Okay

Hussain, DEARBORN HTS

Liked: Cleanliness, property conditions & facilities
Checking in took over 30 minutes after receiving my IDs and signing all required documents, but the hotel manager was generous and offered us free breakfast during the stay
Stayed 1 night in Aug 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yuricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and the staff were excellent! It’s so close from the airport, perfect for those who have next-day transits. Would definitely come back next time!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! The staff were all outstanding Worth more then 5 stars
Stayed 1 night in Jul 2025

8/10 Good

Rohayati

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very convenient and the staff was super nice and accommodating
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. The restaurant was off the chain with a buffet to die for- Daily Social check it out a must see and taste!! Staff is excellent!!😊
Stayed 2 nights in Jun 2025

4/10 Poor

Derrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was awful. Very musty, bed stunk like urine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect for a lay-over - Bed was very comfortable. Breakfast was fabulous! Airport shuttle was so convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff, butte

Liked: Cleanliness, amenities, property conditions & facilities
The property was absolutely stupendous. Exceeded all expectations. Could have taken a vacation for a day or two just at this hotel. The only problem was the shuttle bus did not pick me up at the airport as agreed.
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming, caring, and always had a warm smile. They were very helpful, and we truly felt welcomed and comfortable throughout our stay at the property.
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Everyone was so
Stayed 1 night in Jun 2025

10/10 Excellent

CLAUDIA

Stayed 1 night in Jun 2025

10/10 Excellent

Dwayne

Stayed 1 night in Jun 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I loved our stay when between flights to and from CGK! The room was very comfortable and clean, the aiport transfer was wonderful and most especially, the staff were incredible!! Every single staff member was lovely and welcoming, from the shuttle driver, to the front desk, the porters, cleaners and staff at both restaurants!! All were above and beyond expectations! We enjoyed ourselves so much that we stayed a second time before flying home to Canada. We would highly recommend staying here and send genuine thanks to all the staff!
Stayed 1 night in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Staff super friendly and helpful, comfy rooms, beautiful pool. Convenient to airport but.if you have no transportation, you have to eat at the hotel where food and service is good, but pricy for the area
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay at the end of our honeymoon. Spotlessly clean and fabulous service. Highly recommend a stay here if you are travelling on from the airport.
Stayed 1 night in May 2025

10/10 Excellent

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms and clean.
Stayed 1 night in May 2025

8/10 Good

Nurbaya

Stayed 1 night in May 2025