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Sheraton Jakarta Soekarno Hatta Airport

4.0 star property

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Lobby
Lobby
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Deluxe Room, 2 Double Beds, Non Smoking, Lake View | Premium bedding, minibar, in-room safe, laptop workspace
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
KAWASAN BANDARA SOEKARNO-HATTA, Tangerang, 15126
  • Cengkareng Golf Club
    ‪14 min walk‬
  • Pantjoran Chinatown PIK
    ‪15 min drive‬
  • White Sand Beach PIK 2
    ‪22 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Terrace

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, Terrace

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lake View

Deluxe Room, 2 Double Beds, Non Smoking, Lake View | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, Lake View

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Lake View

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Garden View

Deluxe Room, 2 Double Beds, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 55-inch Smart TV with cable channels

Suite, 1 Bedroom

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby lounge

Fairfield By Marriott Jakarta Soekarno-Hatta Airport

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (176)
The price is $54
per night
$66 total
includes taxes & fees
Mar 23 - Mar 24
Fairfield By Marriott Jakarta Soekarno-Hatta Airport

About this property

Sheraton Jakarta Soekarno Hatta Airport

4-star Tangerang hotel close to Cengkareng Golf Club
Along with 3 outdoor pools, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Jakarta Soekarno Hatta Airport offers 227 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Jakarta Soekarno Hatta Airport features 3 outdoor swimming pools, a 24-hour fitness center, and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 11 meeting rooms, and coworking spaces. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge). A total renovation of this property was completed in March 2024.

Sheraton Jakarta Soekarno Hatta Airport has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Sheraton Jakarta Soekarno Hatta Airport has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Secured self parking on site (IDR 100,000 per day)
  • Secured valet parking on site (IDR 100,000 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: IDR 348,480 for adults and IDR 174.24 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Golf caddies
  • Golf carts
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (79 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - March 2024
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1000000 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 348480 for adults and IDR 174.240 for children
  • Secured self parking fee: IDR 100000 per day
  • Secured valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Sheraton Jakarta Soekarno Hatta Airport Hotel
Sheraton Jakarta Soekarno Hatta Airport Tangerang
Sheraton Jakarta Soekarno Hatta Airport Hotel Tangerang

Sheraton Jakarta Soekarno Hatta Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 109 reviews
Rating 8 - Good. 18 out of 109 reviews
Rating 6 - Okay. 5 out of 109 reviews
Rating 4 - Poor. 2 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Benjamin, Chatswood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent very friendly team, good renovation to update the property, excellent gym facilities. Very close to the airport, private car pick up excellent, better option than shuttle bus as this felt cramped and over subscribed.
Stayed 1 night in Nov 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. The location is very convenient and close to the airport. The property is beautiful.
Stayed 1 night in Nov 2024

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a hotel by the airport
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rosalind

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
As an airport transit this hotel was A star.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis at the airport.
This is a very nice hotel. Lovely pool area and gardens. Really nice layout. Rooms are large and comfortable.Staff are so friendly and so helpful over every detail. The only thing is the hotel details list laundry facilities and this is not true and should be removed so hopeful travellers such as myself won’t be disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brion

Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport so you can avoid the traffic, friendly staff, great gym and restaurant
Stayed 2 nights in Oct 2024

10/10 Excellent

Julistinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good transit hotel
A nice transit stop - friendly staff, good facilities, just a pity that the shuttle doesn’t do regular runs
Stayed 1 night in Oct 2024

10/10 Excellent

ryuetsu, hachinoheshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港から近いので、便利です。
Stayed 3 nights in Sep 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Wish I could have stayed longer.
Stayed 1 night in Aug 2024

10/10 Excellent

Biren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Sachin

Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay when travelling through. The airport is nearby and compared to other hotels in the area this one is not surrounded by the chaos of the city and other buildings.
Stayed 1 night in Sep 2024

8/10 Good

LEE

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall good. Do not have much choice for food.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility other then the shower floods the bathroom when you use it.
Stayed 1 night in Aug 2024

10/10 Excellent

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop over.
A great place for a lay over. Room was very comfortable, pool was good. I only mark 4/5 on service as sometimes, that was a lack of understanding of requests on both sides. But, that’s my lack of Indonesian and expecting everyone to be fluent in English! It is NOT a complaint.
Stayed 1 night in Aug 2024

8/10 Good

Grigorescu Ion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near airport!
Stayed 1 night in Aug 2024

10/10 Excellent

Dekha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nourah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quit hotel and the staff is very helpful and amazing breakfast
Stayed 1 night in Aug 2024