Starlet Hotel Serpong

1.0 star property

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December 2024
January 2025

Photo gallery for Starlet Hotel Serpong

Exterior
Superior Double Room | In-room safe, desk, soundproofing, free WiFi
View from room
Lobby sitting area
Shower, hydromassage showerhead, free toiletries, slippers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
Jl. Raya Serpong No. 37A, Serpong, South Tangerang, Banten, 15320
  • Summarecon Mall Serpong
    3 min drive
  • Wh Vegetarian
    5 min walk
  • Tangerang Tanah Tinggi Station
    18 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    30 min drive

Room options

Deluxe Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Starlet Hotel Serpong

South Tangerang hotel close to Summarecon Mall Serpong
Along with laundry facilities, this hotel has a 24-hour front desk and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff are onsite.
Starlet Hotel Serpong offers 109 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Starlet Hotel Serpong features a vending machine, multilingual staff, and laundry facilities. A computer station is located on site and wireless Internet access is complimentary. This South Tangerang hotel also offers a front-desk safe, an ATM, and an elevator. Onsite self parking is complimentary.

Starlet Hotel Serpong has designated areas for smoking.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Starlet Hotel Serpong Tangerang
Starlet Serpong Tangerang
Starlet Serpong
Starlet Hotel Gading Serpong
Starlet Hotel Serpong Hotel
Starlet Hotel Serpong CHSE Certified
Starlet Hotel Serpong South Tangerang
Starlet Hotel Serpong Hotel South Tangerang

Starlet Hotel Serpong Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 27 reviews" "
Rating 8 - Good. 13 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Louis

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I like the position bcouse near the motorway, but in this hotel there is not brekfast and no place near, need to go in other hotel near
Stayed 3 nights in Feb 2019

10/10 Excellent

Dan, Hanoi Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. The receptionists helped arrange Grab rides to the nearby mall and other places and were happy to give me information about the city.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

ARDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2017

8/10 Good

Daniel Wahyu, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
The hotel location is easy to find, near the highway on/off ramp. The design of room is good, it's simply but comfort and clean. The concept of hotel is modern and the furniture is working good at all.
Stayed 1 night in Jun 2017

8/10 Good

I'm Kim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
An awesome place to be at.Comfy and easy access to everywhere :)

6/10 Okay

Milana

Liked: Cleanliness, property conditions & facilities, room comfort
budget hotel
I stayed here for about 6 days with my family and booked 2 rooms, then I booked 1 more room for 1 night. The hotel was nice and reachable from and to city center of South Tangerang eventough it's a budget hotel. It has a convenience store operated from 7am-10 pm. They did room service and providing us 2 clean towels and 2 bottles of mineral water everyday. The cons are: 1.The front desk staff was not friendly. Please smile more, or as simple as say Hi can change hotel ambience nicer. 2. The drop-off zone and parking lot is a little bit cramped. 3. The room doesn't have magnetic door stopper. Room Tip: 1. If you travel with family, it is better to request rooms with connecting door. 2.Choose higher floors for quieter situation.

8/10 Good

Milana

Liked: Cleanliness, property conditions & facilities, room comfort
budget hotel
I stayed here for 6 days with my family and booked 2 rooms, then I booked 1 more room for 1 night. The hotel was nice and reachable from and to city center of South Tangerang eventough it's a budget hotel. It has a convenience store operated from 7am-10 pm. They did room service and providing us 2 clean towels and 2 bottles of mineral water everyday. The cons are: 1.The front desk staff was not friendly. Please smile more, or as simple as say Hi can change hotel ambience nicer. 2. The drop-off zone and parking lot is a little bit cramped. 3. The room doesn't have magnetic door stopper. Room tips for you: 1.If you travel with family, it is better to request rooms with connecting door. 2.Choose higher floors for quieter situation. 3. Bring your own hairdryer and multiplug socket (for type C or F socket). 4. Bring your own toiletries. They didn't provide toothbrush and toothpaste.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Adhy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
次はないかな
ジャカルタ市内には用件が無く、タンゲラン地区ですので、このエリアにホテルを探しました。 次は無いかな、というのが正直なところです。 ホテルのロビーの裏側にコンビニが併設されていますが、品ぞろえは良くありません。コーラを買いに入りましたが、冷蔵庫には冷えたコーラが2本、いったい何時入れたものだ? と。 エレベーターホール(コンビニの入り口前)にお弁当の冷凍ものがカギの付いた冷凍庫にはいってあり、コンビニの兄さんに聞くと、それはフロント扱いなのでそちらで注文、支払いをとのこと。 その言葉に従い、フロントに頼むと、トランシーバーで係を呼んだので待ってほしいと。冷凍庫の前で待っていると作業着の、今までボイラーを修理していました、と言わんばかりの兄さんが走ってきて、鍵を開けてくれ、どれにする?と。 冷凍庫前に電子レンジがあるので、あとは自分でやるから、と言いたかったのだが、あまりにも熱心にやってくれるので、最後まで任せ、結局一生懸命やってくれたことに対しての心づけを渡したりとかえって高い弁当になりました。 ほかの皆さんが言われておられる、スタッフがフレンドリーというのは、インドネシア人は微笑み返しが素敵なので、当たり前のことで特筆すべきことではないと。 実際、空港でBlue Bird Taxiに乗り、ホテルのすぐ電話し、タクシーの運転手さんに場所を教えてもらおうとしたが、愛想のない電話対応であった。 部屋は可もなく不可もなく。日本のビジネスホテルのシングルルーム程度。デスクは無く、壁に埋め込んである小さなテーブルを引き出して使う(新幹線、飛行機のあれ)があり、椅子は無いので、ベットに腰かけてそのテーブルで食べる、作業する、ということになり、高さが合わず苦労しました。 とにかく安さを求めるならここは良いでしょう。
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Inho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyamuk
banyak nyamuk, hanya ada sabun mandi sisanya bayar lg lalu dpt odol sikat gigi dan sendal
Stayed 1 night in Dec 2018

8/10 Good

Juli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yg cukup nyaman dengan
Sebagai budget hotel...lumayan nyaman n menyenangkan. Free wifi n AC dingin. Km dpt kmr dgn connecting door..... tp sayang gak dpt sarapan pagi dan tdk menyediakan peralatan mandi kecuali sabun dan shampoo...
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time booking this hotel... Clean and very comfortable for a budget priced hotel. Will consider coming back...
Stayed 4 nights in Nov 2017

10/10 Excellent

PERMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kesemuanya ok
Pilihan yg tepat dan terbaik
Stayed 1 night in Oct 2017

8/10 Good

hong seogki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋음
깨끄하고 지원들이 친절하며 가성비 좋은 호텔임 2016년 신축건물로 시내와 가까움 호텔내 편의점 있음
Stayed 4 nights in Sep 2017

6/10 Okay

DEBORA

Liked: Cleanliness, property conditions & facilities, room comfort
cukup puas untuk hotelnya...bersih cuman sayang ruangannya kecil...terima kasih hotel.com dan stralet hotel...
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017