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Swiss-Belhotel Pondok Indah

4.0 star property

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Photo gallery for Swiss-Belhotel Pondok Indah

Garden
Lobby
Exterior
Business Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes
Grand Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry

Explore the area

Map
Jl. Metro Pondok Indah Sector 2, Block SA, Jakarta, 12310
  • Pondok Indah Mall
    ‪3 min drive‬
  • Gandaria City Mall
    ‪6 min drive‬
  • Blok M Square
    ‪7 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Deluxe Double Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Deluxe Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Suite, 1 Bedroom

Business Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Business Suite, 1 Bedroom

  • 688 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Grand Deluxe Room

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout drapes

Family Room

  • 829 sq ft
  • Sleeps 2
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Deluxe Twin Room

  • 320 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Suite

Premium bedding, in-room safe, desk, blackout drapes

Business Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Room

Premium bedding, in-room safe, desk, blackout drapes

Grand Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Deluxe Double Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Two Bedroom Single Room

Premium bedding, in-room safe, desk, blackout drapes

Family Two Bedroom Single Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Two Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Family Two Bedroom

  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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4.1 out of 5, Very Good, (234)
The price is $42
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$50 total
includes taxes & fees
Mar 24 - Mar 25
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About this property

Swiss-Belhotel Pondok Indah

4-star hotel in Kebayoran Lama
2 outdoor pools, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Swiss-Belhotel Pondok Indah offers 158 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Swiss-Belhotel Pondok Indah features 2 outdoor swimming pools, a fitness center, and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 7 meeting rooms. This business-friendly hotel also offers spa services, a terrace, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Swiss-Belhotel Pondok Indah has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Swiss Cafe - This restaurant specializes in international cuisine and serves breakfast only.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 200,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Swiss Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 200000 for children
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 400000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Pondok Indah Hotel Jakarta
Swiss-Belhotel Pondok Indah Hotel
Swiss-Belhotel Pondok Indah Jakarta
Swiss-Belhotel Pondok Indah
Swiss Belhotel Pondok Indah

Swiss-Belhotel Pondok Indah Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 150 reviews
Rating 8 - Good. 64 out of 150 reviews
Rating 6 - Okay. 24 out of 150 reviews
Rating 4 - Poor. 6 out of 150 reviews
Rating 2 - Terrible. 5 out of 150 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 1 night in Nov 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all fine... just noisy at night, so have to put earplug.
Stayed 10 nights in Sep 2024

6/10 Okay

Arthur

Close to the things we needed (family mainly)
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room.
Good one night stay. Pleasant breakfast in a nice setting. Large room.
Stayed 1 night in May 2024

8/10 Good

juvenal Lopes

Liked: Cleanliness, staff & service
Swimming pool showers area should be use safety floor, when wet conditions floors very slipper, I felt I was lucky not get hurted seriously I just got brush in my back and my bump but my bump get turned black and swelling. I have to use my own money expense for treatment.
Stayed 3 nights in May 2024

10/10 Excellent

Amelia g

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and safe for us just 2 girls traveling there
Stayed 1 night in May 2024

6/10 Okay

Glenn, Tarzana

Business traveler
The hotel needs renovation. The closet door won’t close so the light is always on. One of the bedside light switches is hard to operate. The towel rack in the bathroom is not fixed properly and seems to be falling off. Housekeeping knocked on my door at about 9:30 PM to offer me bottled water when I didn’t ask for any and it was already quiet time. Soundproofing is not good as I can hear the live band playing in the pool area. The road to the hotel has traffic always except early morning.
Stayed 2 nights in May 2024

10/10 Excellent

Yuliani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Yuliani

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Antonio, San jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

GRACE, Anaheim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Comfortable and great service, although I selected "Pay at Hotel" option, my credit card still had an attempted charge, before check-in. Otherwise, great Hotel and will stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Stayed 1 night in Oct 2023

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place to stay in Jakarta
Brilliant hotel the room was the best we’ve had with ample space. The pool was a good size and clean. The bar menu in the lobby was awesome. Breakfast also excellent Staff were lovely and helpful. Highly recommend this hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

Antonio, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, friendly and respectful. Loved the buffet style breakfast..allot of different food to choose from. Less than 10 minutes to Mall. Would definitely recommend and be back at the same hotel on my next visit to Jakarta.
Stayed 4 nights in Jun 2023

6/10 Okay

Andry

Traveled with family and small children
Liked: Staff & service
Location is in close proximity to Pondok Indah Mall, Transmart, and Lebak Bulus MRT station. The staff are friendly and helpful. My grievance is that I was given a smoking room (out of 2 rooms I ordered), and the AC in one of the rooms did not work properly.
Stayed 5 nights in Jun 2023

8/10 Good

Harold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and amenities were on point...just a/c could have been cooler...we had coldest setting
Stayed 5 nights in Jun 2023

8/10 Good

Everett

Liked: Property conditions & facilities, room comfort
Not great value for me
It was a pretty straightforward hotel. Nothing jumped out and the area was a little bland. The WiFi wasn’t great and the cleaning service wasn’t up to good standards (they didn’t refill soap or toilet paper when I was clearly out and also threw out a bag of stuff that wasn’t garbage, nor was even by a garbage can). I wouldn’t stay here again, but that’s just me.
Stayed 4 nights in Feb 2023

10/10 Excellent

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Gwyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the big trees around the swimming pool area, but I do not like the candle placed on the outdoor dining tables by the swimming pool as it doesn't give enough light to enjoy the meal or drink, there should be a proper outdoor light

8/10 Good

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel worth the money l spent.friendly staff and excellent location. I strongly recommend this hotel.

4/10 Poor

Roudolph W, Foster City

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked for Non-Smoking Room and ended up in a smoking room in a smoking floor which made it difficult to breathe and sleep. We spent only 6 hours/day in the room.
Stayed 2 nights in Oct 2022

8/10 Good

Thian Chye

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022