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Swissôtel Jakarta PIK Avenue

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Jakarta PIK Avenue

Sports facility
Exterior
Restaurant
Swiss, Signature Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Sports facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, Jakarta, Jakarta, 14470
  • Damai Indah Golf and Country Club
    11 min walk
  • Waterbom Jakarta
    15 min walk
  • Pantjoran Chinatown PIK
    5 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    18 min drive

Room options

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Grand Room, 1 King Bed

  • 581 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

  • 291 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Twin Beds

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Room, 2 Twin Beds

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Room, 1 King Bed

  • 291 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Twin Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Twin Room, 2 Twin Beds

  • 291 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss, Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Swiss, Executive Room, 1 King Bed, Executive Level

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Grand Suite, 1 King Bed

Swiss, Grand Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Swiss, Grand Suite, 1 King Bed

  • 775 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Swiss Prestige)

Suite, 1 King Bed (Swiss Prestige) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Swiss Prestige)

  • 947 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Swiss Select)

Room, 1 King Bed (Swiss Select) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Swiss Select)

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Signature Room, 1 King Bed

Swiss, Signature Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Swiss, Signature Room, 1 King Bed

  • 463 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Mercure Jakarta Pantai Indah Kapuk

Pool
Kids pool
Parking included
Free WiFi
4.2 out of 5, Very Good, (290)
Mercure Jakarta Pantai Indah Kapuk

About this property

Swissôtel Jakarta PIK Avenue

4.5-star Jakarta hotel, connected to a shopping center in Pantai Indah Kapuk
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Swissôtel Jakarta PIK Avenue offers 412 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Swissôtel Jakarta PIK Avenue features an outdoor pool and a steam room. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a children's pool, a fitness center, and spa services. Onsite self parking is complimentary.

Swissôtel Jakarta PIK Avenue is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
THE CHINESE NATIONAL - Onsite restaurant.
BROWNMILK - Onsite coffee shop. Open daily.
SUMMERS - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: IDR 250,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BROWNMILK
  • SUMMERS
  • THE CHINESE NATIONAL

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 968000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 per person
  • Rollaway bed fee: IDR 968000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swissotel Jakarta Pik Avenue
Swissôtel Jakarta PIK Avenue Hotel
Swissôtel Jakarta PIK Avenue Jakarta
Swissôtel Jakarta PIK Avenue Hotel Jakarta
Swissôtel Jakarta PIK Avenue (Opening September 2019)

Swissôtel Jakarta PIK Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 136 reviews" "
Rating 8 - Good. 38 out of 136 reviews" "
Rating 6 - Okay. 10 out of 136 reviews" "
Rating 4 - Poor. 7 out of 136 reviews" "
Rating 2 - Terrible. 5 out of 136 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rubijanto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice and great location to go around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Stayed 1 night in Jul 2024

8/10 Good

May

Stayed 2 nights in Jun 2024

8/10 Good

Andajani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rest after a long flight.
Conveniently located in the new area of PIK, North Jakarta and linked a nice mall. Attentive and friendly staff who aim to please the client. Pool and gym are clean and well-attended. We had room service for a late dinner (Soto Ayam), food delivered promptly and tasted good. Great introduction to Jakarta after a long flight. Thanks Swissotel!
Stayed 2 nights in May 2024

10/10 Excellent

Yi-Tee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location. Just beside PIK Avenue which is a mall for daily food needs. Also walking distance to other restaurant on the streets.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

EDMUND TAN BAK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Housekeeping Lady
Housekeeping lady was nice. I was not feeling well and the lady from housekeeping left me a get well-note after she cleaned the room. Gave me more bottles of water and ask me to hydrate myself in her message. She must have seen the medication on the table.
Stayed 2 nights in Mar 2024

10/10 Excellent

Enid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Kenn

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel Management to review.
I booked a king size bed but they gave me 2 super single places together. Meaning I can only sleep on either side which was very uncomfortable. Towels were placed in shower!!!! Which will be wet when using the shower.
Stayed 2 nights in Mar 2024

8/10 Good

leslie, Lilyfield

Traveled with partner
Liked: Amenities
Great location
Stayed 3 nights in Feb 2024

10/10 Excellent

Ananda

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good experience. Nice decor. One feedback, the room was too cold but when turning on the heating it didnt work. There is a sewage smell in the toilet for room1948.
Stayed 2 nights in Feb 2024

4/10 Poor

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
There was no hot water for my shower - even after running the water for 10 minutes. Just 1 person to check people in dispite the hotel being busy. Had to wait to long to get check in. The price is too high for this kind of service
Stayed 1 night in Jan 2024

8/10 Good

ALVIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, will stay again. 100%
Stayed 2 nights in Jan 2024

8/10 Good

BASSAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good staff and it's connected to the PIK mall also it's near the airport 10 minutes the area around is good also they good swimming pool.
Stayed 1 night in Dec 2023

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed last August and I love it. I booked again for my brother last Monday and he have no complaints. The staffing are so friendly and helpful. The hotel close to the mall, foods area and others entertainment. The service was great. My only concern is just kinda too dark in the hallway going to the rooms need more bright lights. But I’ll definitely stay again at this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Collin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Kelvin

Stayed 1 night in Oct 2023

6/10 Okay

Chang Hyup

Liked: Amenities
Basic quality.. Breakfast was good which costs IR302k = USD20 No bath tub, just shower booth Shopping mall is right next to hotel, but most of stores close at 10pm.
Stayed 3 nights in Sep 2023

8/10 Good

Tow Hin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not bad , breakfast not so
Stayed 5 nights in Aug 2023

2/10 Terrible

Anna

Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi need a bit of improvement
Stayed 4 nights in Mar 2023

8/10 Good

Evelyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good service. Needs to work on the lights. It’s too dark even in the bathroom. We need brighter bathroom for make up.
Stayed 2 nights in Feb 2023

8/10 Good

Chun Sik

Business traveler
Liked: Cleanliness, staff & service
All
Stayed 2 nights in Feb 2023