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The Ritz-Carlton Jakarta, Mega Kuningan

5.0 star property

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Photo gallery for The Ritz-Carlton Jakarta, Mega Kuningan

Outdoor pool, open 6:00 AM to 9 PM, free cabanas, pool umbrellas
Exterior
Lobby lounge
City view
Grand Villa, 1 Bedroom, Non Smoking | Private pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Spa

Explore the area

Map
Jl. DR. Ide Anak Agung Gde Agung, Kav.E.1.1 no.1, Jakarta, Jakarta, 12950
  • Golden Triangle
    ‪1 min walk‬
  • Kuningan City Mall
    ‪8 min walk‬
  • Lotte Shopping Avenue
    ‪10 min walk‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪19 min drive‬

Room options

View all photos for Grand Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking, City View

  • 679 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

  • 1184 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, City View

Club Suite, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Non Smoking, City View

  • 2690 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

  • 1184 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Villa, 1 Bedroom, Non Smoking

Grand Villa, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Grand Villa, 1 Bedroom, Non Smoking

  • 818 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking, City View

  • 4306 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Multiple Beds, Non Smoking

Grand Room, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds, Non Smoking

  • 678.1 sq ft
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, Multiple Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds, Non Smoking, City View

  • 678.1 sq ft
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

  • 678.1 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio, 1 King Bed, Non Smoking

Grand Studio, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Grand Studio, 1 King Bed, Non Smoking

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Multiple Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds, Non Smoking

  • 678 sq ft
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

  • 678 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
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  • Parking included
4.8 out of 5, Exceptional, (342)
The price is $173
per night
$209 total
includes taxes & fees
Mar 9 - Mar 10
Four Seasons Hotel Jakarta

About this property

The Ritz-Carlton Jakarta, Mega Kuningan

5-star hotel in Kuningan
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
The Ritz-Carlton Jakarta, Mega Kuningan offers 318 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 19 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, The Ritz-Carlton Jakarta, Mega Kuningan features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 17222 square feet (1600 square meters) include a conference center. This luxury hotel also offers a children's pool, a hot tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

The Ritz-Carlton Jakarta, Mega Kuningan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Asia Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Lobo & Juno - This restaurant specializes in Modern European cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Ozone - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (IDR 100,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 157,300 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asia Restaurant
  • Lobo & Juno
  • Ozone

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (17,222 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1000000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 157300 per person
  • Airport shuttle fee: IDR 682000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Jakarta Ritz-Carlton
Mega Kuningan Ritz-Carlton
Ritz-Carlton Jakarta Kuningan
Ritz-Carlton Jakarta Mega Kuningan
Ritz-Carlton Kuningan
Ritz-Carlton Kuningan Jakarta
Ritz-Carlton Mega Kuningan
Ritz-Carlton Mega Kuningan Hotel
Ritz-Carlton Mega Kuningan Hotel Jakarta
Ritz-Carlton Mega Kuningan Jakarta
Ritz-Carlton Jakarta Mega Kuningan Hotel
Jakarta Ritz Carlton
Ritz-Carlton Jakarta Hotel Jakarta
Ritz Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan Hotel
The Ritz-Carlton Jakarta, Mega Kuningan Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan Hotel Jakarta

The Ritz-Carlton Jakarta, Mega Kuningan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 381 out of 544 reviews
Rating 8 - Good. 107 out of 544 reviews
Rating 6 - Okay. 29 out of 544 reviews
Rating 4 - Poor. 14 out of 544 reviews
Rating 2 - Terrible. 13 out of 544 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anuj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay
A very good hotel with courteous, efficient and prompt service. One of the better 5 star hotels in Jakarta
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to Stay
Amazing staff
Stayed 1 night in Sep 2024

10/10 Excellent

INGGRID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024

10/10 Excellent

aibek

Stayed 1 night in Jul 2024

2/10 Terrible

Nining

Stayed 2 nights in Jul 2024

10/10 Excellent

Henty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place with great hospitality
Stayed 2 nights in Jun 2024

2/10 Terrible

ALI

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated hotel
Very old hotel , furniture in bad condition, everything is out dated, not good value for money, search for other new hotels better
Stayed 1 night in Jun 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

meir

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!
Stayed 1 night in Apr 2024

10/10 Excellent

Muhammad Awalludin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

ALBA C.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
My room was so comfortable and equiped for my business trip, with the coffe machine and water that I could concentrate in my job perfectly while preparing for my important meeting.
Stayed 2 nights in Feb 2024

8/10 Good

Ler Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checked in and out was a bit slow. We arried 5 minutes before 3pm, yet the room was not ready until 3:45pm!! This was not a five star quality service!
Stayed 1 night in Feb 2024

6/10 Okay

Wan Yee

Liked: Cleanliness
Disliked: Staff & service
Disappointing experience
We were given a smoking room when we booked a non-smoking room. When we questioned the hotel reception, they insisted that it is a non-smoking room when it obviously smells like one and the house keeping staffs told us it is in fact a smoking floor/room. The hotel management insisted that non-smoking room is not available otherwise until we requested for a refund and miraculously there is a non-smoking room available for us. Wasted a lot of our time to check in. Hotel room is clean but dated. Breakfast is average. Location is not very convenient from the airport train service. Stayed in 3 different hotels during our trip to Indonesia, unfortunately we have the worst experience at Ritz Carlton Mega Kuningan.
Stayed 2 nights in Dec 2023

10/10 Excellent

suki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome……
Stayed 2 nights in Dec 2023

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Naresh

Stayed 3 nights in Nov 2023

8/10 Good

Sharif Haliza, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, a bit dated. Can do without the torns in the curtains.
Stayed 4 nights in Sep 2023

10/10 Excellent

Cidiço Masonga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice views and every comfort you could want.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mohammed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d love to recommend others, such a nice and safe spot
Stayed 1 night in Sep 2023

2/10 Terrible

Elizabeth

Disliked: Staff & service
When I searched for hotels that provided transportation to and from the airport on Expedia, this hotel was listed at the top. I booked it solely for that reason to make travel easier. However, they made us pay for transportation to and from the airport which was over $80. How ridiculous as the hotel was quite expensive to begin with. I am very frustrated and will never book with this hotel again.
Stayed 2 nights in May 2023

10/10 Excellent

Keith M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023