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The Westin Jakarta

5.0 star property

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Photo gallery for The Westin Jakarta

2 bars/lounges
Exterior detail
Premium bedding, down comforters, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Parking available
  • Breakfast available
  • Spa

Explore the area

Map
Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, 12940
  • Kuningan City Mall
    ‪3 min walk‬
  • Kota Kasablanka Mall
    ‪13 min walk‬
  • Grand Indonesia
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

  • 516 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium King Room

Premium King Room | Premium bedding, down comforters, minibar, in-room safe

Premium King Room

  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Double Beds

  • 516 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Renewal Corner Room

Renewal Corner Room | Premium bedding, down comforters, minibar, in-room safe

Renewal Corner Room

  • 731 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Queen Room

Premium Queen Room | Premium bedding, down comforters, minibar, in-room safe

Premium Queen Room

  • 635 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin Suite

Westin Suite | Premium bedding, down comforters, minibar, in-room safe

Westin Suite

  • 1786 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 2906 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, minibar, in-room safe

Executive Suite

  • 1011 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Jakarta

5-star hotel in Kuningan
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna. Housekeeping is available on request.
The Westin Jakarta offers 256 accommodations with minibars and safes. Beds feature down comforters and premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
In addition to a full-service spa, The Westin Jakarta features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The Westin Jakarta has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Seasonal Tastes - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Henshin - This fine-dining restaurant specializes in Peruvian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Secured, covered valet parking on site (IDR 100,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 248,000 for adults and IDR 124,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Henshin
  • Seasonal Tastes

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 363000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 248000 for adults and IDR 124000 for children
  • Airport shuttle fee: IDR 490000 per room (one-way)
  • Covered valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 363000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Westin Jakarta Hotel
Westin Jakarta
The Westin Jakarta Hotel
The Westin Jakarta Jakarta
The Westin Jakarta Hotel Jakarta

The Westin Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 155 out of 218 reviews
Rating 8 - Good. 46 out of 218 reviews
Rating 6 - Okay. 11 out of 218 reviews
Rating 4 - Poor. 3 out of 218 reviews
Rating 2 - Terrible. 3 out of 218 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Han Ay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Norihiko

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Scam alert for those staying at Westin Jakarta

I rate the hotel’s service as being less than poor mainly because what happened at its “rooftop” bar called Henshin. On Dec 30, a friend and I went to the bar, and I ordered a 50-milliliter glass of Japanese whisky Yamasaki 12 which was priced at 1.625 million rupiah (roughly $100). Despite being on the menu, Yamasaki 12 was not available, and the person who took the order recommended another Japanese whisky brand called Hakushu. Thinking Hakushu was in a similar price range since the waiter at a Westin Hotel bar was recommending, I relented without actually checking its price with him or on the menu. You guess it right: I should have checked Hakushu’s price since I was hit with a bill totaling 4.386 million rupiah (roughly $270) at the end of the evening. My Hakushu double or 50 milliliters was 4 million rupiah plus and my friend’s share was smaller since he ordered a soft drink. When I checked out the next day, the desk’s duty manager was sympathetic, but I didn’t ask for a reimbursement since I should have checked the price of Hakushu. Henshin’s (bar’s) manager a few days later emailed me and the person apologized “if there was a shortfall regarding the service from my team.” When I explained (again) what happened with my order, the person denied it was a scam. “In Westin, we care about the value of integrity and I believe my team didn't mean to scam you but it is more on how to communicate better.” Yeah, right.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wei Chong George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Chris

Stayed 7 nights in Oct 2024

10/10 Excellent

PARIMALA

Liked: Cleanliness, staff & service
Great Breakfast, But Rooms Need an Update I recently stayed at The Westin Jakarta, and while my overall experience was positive, there were a few aspects that stood out for different reasons. Let me start with the highlight of my stay—the breakfast buffet. It was absolutely fantastic! There was an incredible variety of dishes, and I was thrilled to find a South Indian food selection as well. The quality of the food was excellent, and the options catered to various tastes, making breakfast one of the best parts of my experience. However, when it comes to the rooms, I found the interior to be quite outdated. Although the room was clean and comfortable, the decor felt like it belonged to an older hotel. The furnishings and overall ambiance gave off a somewhat tired feel, and I believe the rooms could benefit from a modern refresh to match the high standards of the hotel’s other offerings. While The Westin Jakarta still offers a comfortable stay, especially with its amazing breakfast, I think a room upgrade would make it an even
Stayed 1 night in Sep 2024

10/10 Excellent

Peng Wah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite room. Excellent customer service and staffs
Stayed 2 nights in Jun 2024

10/10 Excellent

Muhmad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrrived we were greeted with open arms.Mohanmad Rofiq was great, Room was beautifully. Thanks for the cake for our wedding anniversary. The restaurant staff were amazing. From Siti ,Natalia Tony and all the wonderful kitchen staff all amazing. We will definitely come again
Stayed 2 nights in Jun 2024

10/10 Excellent

Roslina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 2 nights in May 2024

10/10 Excellent

Mehfooz Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and friendly staff. Front desk Fernandes was very helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Jan 2024

10/10 Excellent

Samson

Business traveler
Well trained staff.
Stayed 1 night in Aug 2023

8/10 Good

Amar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Jakarta, highly recommend. Staff were very helpful and the food was amazing
Stayed 4 nights in Aug 2022

10/10 Excellent

Shuet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the rooms is amazing, we can see a big part of Jakarta.
Stayed 8 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel with amazing views over Jakarta

We had a wonderful few-night stay at this hotel. The rooms are spacious with amazing views over Jakarta CBD. Excellent services and a wide range of foods are offered for breakfast. A highly recommended hotel for staying in central Jakarta.
Stayed 2 nights in Jun 2022

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night layover to Bali - perfect

Stayed 1 night in Mar 2022

10/10 Excellent

AbdulHafeedh

Stayed 1 night in Mar 2022

10/10 Excellent

AbdulHafeedh

Stayed 2 nights in Mar 2022

10/10 Excellent

Mellysa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Sungho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rest I needed and got it

There's lots of five stars hotels in Jakarta but wisten is one of the best among them.
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2020

10/10 Excellent

joyneke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Jackley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfying

5 star experience. Definitely worth the stay.
Stayed 2 nights in Sep 2020