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Urban Hotel Serpong

3.0 star property

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Photo gallery for Urban Hotel Serpong

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Front of property
Terrace/patio

Reviews

2.4 out of 10

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Gym
$18
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
Urban Heights Residence, Tower Toronto, Jl. Ciater Raya N0. 8, Rw Mekar Jaya, South Tangerang, Banten, 15310
  • Place, Eka Hospital
    ‪4 min drive‬
  • Place, Ocean Park
    ‪5 min drive‬
  • Place, TerasKota
    ‪5 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 258 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Family 1 Bedroom

Family 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Family 1 Bedroom

  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family 2 Bedrooms

Family 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Family 2 Bedrooms

  • 463 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Large Twin Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Studio

Lobby

Standard Studio

  • Sleeps 2

View all photos for Family 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Family 1 Bedroom

  • Sleeps 2

View all photos for Family 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Family 2 Bedrooms

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • Sleeps 2

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About this property

Urban Hotel Serpong

3-star South Tangerang hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Urban Hotel Serpong offers 105 air-conditioned accommodations with safes and complimentary bottled water. 34-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Urban Hotel Serpong provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to meeting rooms and coworking spaces. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary covered self parking is available on site.

Urban Hotel Serpong has designated areas for smoking.

A complimentary manager's reception is offered each day.
Urban Hotel Serpong has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 34-inch smart TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 7:30 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Urban Hotel Serpong Hotel
Urban Express HomTel Serpong
Urban Hotel Serpong South Tangerang
Urban Hotel Serpong Hotel South Tangerang