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Family 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family 2 Bedrooms

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 4 Max

Standard Twin Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a children's pool, Urban Hotel Serpong provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to meeting rooms and coworking spaces. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary covered self parking is available on site.

Urban Hotel Serpong has designated areas for smoking.

  • Free use of nearby fitness center
  • Coworking spaces
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Water dispenser
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Covered parking
  • Grocery/convenience store
  • Secured parking
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Computer station
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Free reception
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • ATM/banking
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 105
  • Television in common areas
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Urban Hotel Serpong offers 105 air-conditioned accommodations with safes and complimentary bottled water. 34-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Hair dryer (on request)
  • Satellite TV service
  • Free WiFi
  • TV size: 34
  • TV size measurement: inch
  • Rainfall showerhead
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

Urban Hotel Serpong has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Bicycle rentals nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per accommodation, per stay

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is available

Property is cleaned with disinfectant

Security system

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 7:30 AM to 8:00 PM.

No pets and no service animals are allowed at this property.

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Urban Hotel Serpong Hotel
  • Urban Express HomTel Serpong
  • Urban Hotel Serpong South Tangerang
  • Urban Hotel Serpong Hotel South Tangerang

Hotel Reviews

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