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Hacienda Jalpan

3.0 star property

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Photo gallery for Hacienda Jalpan

Terrace/patio
Fountain
Breakfast, lunch and dinner served
Banquet hall
Fountain

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$72
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
Av. Fray Junipero Serra S/N, Centro, Jalpan de Serra, QUE, 76340
  • Place, Santiago de Jalpan Mission
    ‪2 min walk‬
  • Place, Arqueological Zone of Tacama
    ‪7 min walk‬
  • Place, Sierra Gorda Biosphere Reserve

Room options

View all photos for Double Room, City View

Double Room, City View | Desk, blackout drapes, free WiFi, bed sheets

Double Room, City View

  • 161 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed

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About this property

Hacienda Jalpan

3-star Jalpan de Serra hotel steps from Santiago de Jalpan Mission
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hacienda Jalpan offers 38 accommodations with blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Colonial hotel also offers an outdoor pool, tour/ticket assistance, and a garden.

Hacienda Jalpan is a smoke-free property.

Otomi - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 150 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Otomi

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per day, plus a deposit of MXN 2000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 150 per night (984 ft away)
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 300 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Hacienda Jalpan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Carmelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactorio.

Buen hotel, buena ubicación. Lo unico malo fue el A/C que hacia mucho ruido, no dormimos bien.
Stayed 2 nights in Jul 2025

4/10 Poor

Andrea

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy viejo y mal estado. Aire acondicionado tiró agua toda la noche Los ventiladores parece que se van a caer La manija de la puerta del cuarto rota
Stayed 1 night in Jul 2025

10/10 Excellent

Ana Patricia Martínez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal es extraordinaria.
Stayed 1 night in Aug 2025

8/10 Good

ADRIAN

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Carlos

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para conocer jalpan
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Admite mascotas. Los desayunos son buenos. Solo hay desayunos. No tiene estacionamiento.
Stayed 3 nights in Jul 2025

4/10 Poor

Adriana Lorena

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Luis Gerardo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Silviano

Liked: Staff & service
Disliked: Property conditions & facilities
El baño no servía, no tiene nada estacionamiento
Stayed 2 nights in Jul 2025