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Holiday Inn Express Jamestown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Jamestown, an IHG Hotel

Exterior
Indoor pool
Exterior
Pool
Standard Room | Premium bedding, down comforters, in-room safe, individually decorated

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
803 20th St Sw, Jamestown, ND, 58401
  • Trail of Louis L'Amour
    10 min walk
  • Visitors Information Center
    10 min walk
  • Pizza Ranch
    1 min walk
  • Jamestown, ND (JMS-Jamestown Regional)
    8 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Roll In Shwr)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Roll In Shwr)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Tub)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Jamestown, ND

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (921)
The price is $133
per night
$147 total
includes taxes & fees
Jan 8 - Jan 9
Hampton Inn & Suites Jamestown, ND

About this property

Holiday Inn Express Jamestown, an IHG Hotel

Jamestown hotel with free weekday breakfast
A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-in.
Holiday Inn Express Jamestown, an IHG Hotel offers 52 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express Jamestown, an IHG Hotel has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel JAMESTOWN
Holiday Inn Express JAMESTOWN
JAMESTOWN Holiday Inn Express
Holiday Inn Express Jamestown Hotel Jamestown
Holiday Inn Jamestown
Jamestown Holiday Inn
Holiday Inn Express Jamestown Hotel

Holiday Inn Express Jamestown, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 188 out of 424 reviews" "
Rating 8 - Good. 126 out of 424 reviews" "
Rating 6 - Okay. 53 out of 424 reviews" "
Rating 4 - Poor. 33 out of 424 reviews" "
Rating 2 - Terrible. 24 out of 424 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling back from 5 day trip, Room and staff were great.
Stayed 1 night in Sep 2024

4/10 Poor

Mary

Traveled with family
Disliked: Room comfort
Comfort
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very helpful staff
Stayed 1 night in Sep 2024

6/10 Okay

BRENDA

Liked: Cleanliness
Disliked: Staff & service
Unpleasant check in
My husband and I checked in at 7:30 PM and was greeted by a not so friendly employee on his phone and I felt like we were disturbing him when checking in. Room was good and as well as the breakfast. I also must say the gentlemen checking us out was nice.
Stayed 1 night in Sep 2024

4/10 Poor

Gary

Traveled with group
Disliked: Staff & service, property conditions & facilities
The checkin process by Sam was not the best. He seemed indifferent to us and was put out when we requested a second card key.
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed 😔 while checking in the staff was very rude. Wouldn’t even look at me and had an earbud in ear. My daughter was getting ready for college and we saw we could get a discount. When I asked about it I was told that I can’t receive discount because I “didn’t do it right” with no other explanation. Pool was also closed and wasn’t notified about this at all.very disappointed and will not stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Leslye

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet friendly staff Disliked the bright McDonalds sign next door at night
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and well maintained. Good location. Pool was closed. Breakfast was free but just OK. Rooms not very well insulated, I could hear people walking on the floor above my room and the shower next door. I am nitpicking somewhat. The hotel was good and I would stay there again.
Stayed 3 nights in Jul 2024

2/10 Terrible

robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at Holiday inn Express's a lot. I really like them. This one was terrible. Very out dated and carpet was horrible. I would not return ever.
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Traveled with group
Disliked: Amenities, property conditions & facilities
The overall stay was well. The pool and hot tub were out of service and drained. There was nothing indicating this. We picked this hotel for the pool and hot tub.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
We had three families with a quick overnight on our way to glacier. Check-in was quick, rooms were clean, and free breakfast was avail before we headed out for the day. Great stay!
Stayed 1 night in Jul 2024

6/10 Okay

JEFF

Disliked: Property conditions & facilities
Obviously gets a lot of traffic, exterior appearance was decent, interior showed wear and appeared a bit dingy. Close to the interstate but surprisingly not as noisy as I had worried. Staff was average, not terribly welcoming or going above but not rude. Possibly needing some plumbing repairs as the cold shower at 8am was not appreciated.
Stayed 1 night in Jul 2024

10/10 Excellent

Jerzy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Sheila

Disliked: Cleanliness, staff & service
STAY SOMEWHERE ELSE....
Sadly disappointed with this Hotel. Now I know it's hard to find good help these days but WOW... Check in was awful and I immediately did not want to stay here. Pretty sure hotels are still in the hospitality business right? I do not have enough space here to list everything. No greeting, the front desk guy just looked at me like why are you here? No info about hotel amenities ,no direction to our room, he just took the cc and id and had me sign the paper and gave us a key. Room was dusty and hair in the shower, screen had a hole in it. Hot tub and pool out of order. Elevator had fingerprints everywhere and the carpet was dirty. There is more but I'm done. Too bad you go vacation and cannot enjoy the stop for the night because of a bad hotel stay
Stayed 1 night in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Shannon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We intentionally picked a hotel with a pool because we planned to go swimming, but we were not informed upon making reservations that the pool would not be available. Had I know that the pool wasn’t able to be used, I would have picked a different hotel. Another reason for my low review is that the carpet felt almost sticky under my feet, which made me question the cleanliness of the hotel. And to top it off, we found a random pill on the floor of our room. I’m glad we found it and not a child.
Stayed 2 nights in Jul 2024

8/10 Good

Maichou

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was quiet and in a convenient location. The bed was extra plush and not comfortable at all. The shower pressure and water temp was horrible. Overall, it did the job for my one night stay. I would not stay here again if I were in the area.
Stayed 1 night in Jul 2024

4/10 Poor

Brad

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Booked for 2 nights but only stayed 1,i know i am out of the $$,Booked hotel because my 5 year old wanted to swim,pool was closed,would of been useful if they let people know
Stayed 1 night in Jul 2024

4/10 Poor

Brad

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front desk lady was very nice,but my 5 year old was heartbroken the pool was out of service,if i would of known i would of booked somewhere else
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024