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Holiday Inn Express Jamestown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Jamestown by IHG

Exterior
Pool
Exterior
Indoor pool
Standard Room | Premium bedding, down comforters, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
803 20th St Sw, Jamestown, ND, 58401
  • World's Largest Buffalo
    ‪4 min drive‬
  • National Buffalo Museum
    ‪4 min drive‬
  • Frontier Village
    ‪5 min drive‬
  • Jamestown, ND (JMS-Jamestown Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

Property amenity

Fairfield Inn & Suites Jamestown

  • Pool
  • Breakfast included
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, (796)
The price is $169
per night
$187 total
includes taxes & fees
Apr 5 - Apr 6
Fairfield Inn & Suites Jamestown

About this property

Holiday Inn Express Jamestown by IHG

Jamestown hotel with free weekday breakfast
A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-in.
Holiday Inn Express Jamestown by IHG offers 52 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express Jamestown by IHG has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel JAMESTOWN
Holiday Inn Express JAMESTOWN
JAMESTOWN Holiday Inn Express
Holiday Inn Express Jamestown Hotel Jamestown
Holiday Inn Jamestown
Jamestown Holiday Inn
Holiday Inn Express Jamestown Hotel

Holiday Inn Express Jamestown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 190 out of 438 reviews
Rating 8 - Good. 129 out of 438 reviews
Rating 6 - Okay. 58 out of 438 reviews
Rating 4 - Poor. 34 out of 438 reviews
Rating 2 - Terrible. 27 out of 438 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Pedro

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Cassandra

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good to pass through quickly.
We arrived around 1030/11pm. No one was at the desk. When the guy did come out he was busy watching whatever was going on in the parking lot (which appeared to be nothing) and the guy walking in. He was not very pleasant. Every staff member we encountered looked crabby, and was in sweat pants, and a T-shirt. I had a hard time identifying who actually worked there. The room was out dated. But clean. Very comfortable. Breakfast was good. Service was not good.
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was not that far from pizza ranch that’s a plus. But the room itself the sink and tub doesn’t drain fast like it should, they both clog up, bed was so so, but overall it works we got a room to stay for the 2night
Stayed 2 nights in Nov 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Travel stay
When we checked in we were not given any information. We didn’t know time of breakfast until we went to look at the breakfast area. We reserved and paid for a king room. We were given a double queen room. We went back down to the front desk and the attendee was not friendly at all about it. She just reached for another key on the desk and said here. I commented I didn’t want a problem I don’t want someone else walking into our room she said no. Didn’t apologize or anything very unprovoked in my opinion.
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Mellisa

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First the pool and hot tub were closed, then i got to the room and it had a musty smell. There were curtains missing and many dirty things in the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Carol A

Liked: Staff & service
Disliked: Cleanliness, amenities
Surface was clean but under the desk and other places were very dirty. Bathroom needed an upgrade - very noisy fan explained with “they don’t make parts for it anymore”. Staff were very friendly but the place was not worth the cost. We were disappointed.
Stayed 1 night in Sep 2024

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling back from 5 day trip, Room and staff were great.
Stayed 1 night in Sep 2024

4/10 Poor

Mary

Traveled with family
Disliked: Room comfort
Comfort
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very helpful staff
Stayed 1 night in Sep 2024

6/10 Okay

BRENDA

Liked: Cleanliness
Disliked: Staff & service
Unpleasant check in
My husband and I checked in at 7:30 PM and was greeted by a not so friendly employee on his phone and I felt like we were disturbing him when checking in. Room was good and as well as the breakfast. I also must say the gentlemen checking us out was nice.
Stayed 1 night in Sep 2024

4/10 Poor

Gary

Traveled with group
Disliked: Staff & service, property conditions & facilities
The checkin process by Sam was not the best. He seemed indifferent to us and was put out when we requested a second card key.
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed 😔 while checking in the staff was very rude. Wouldn’t even look at me and had an earbud in ear. My daughter was getting ready for college and we saw we could get a discount. When I asked about it I was told that I can’t receive discount because I “didn’t do it right” with no other explanation. Pool was also closed and wasn’t notified about this at all.very disappointed and will not stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Leslye

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet friendly staff Disliked the bright McDonalds sign next door at night
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and well maintained. Good location. Pool was closed. Breakfast was free but just OK. Rooms not very well insulated, I could hear people walking on the floor above my room and the shower next door. I am nitpicking somewhat. The hotel was good and I would stay there again.
Stayed 3 nights in Jul 2024

2/10 Terrible

robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024