Holiday Inn Express & Suites Jamestown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Jamestown, an IHG Hotel

Exterior
Indoor pool
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
2811 North Main Street, Jamestown, NY, 14701
  • Lucille Ball Desi Arnaz Museum
    2 min drive
  • Robert H. Jackson Center
    2 min drive
  • Roger Tory Peterson Institute
    4 min drive
  • Jamestown, NY (JHW-Chautauqua County)
    9 min drive

Room options

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Leisure)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, Accessible (Roll-In Shower)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Hearing)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite

  • 325 sq ft
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Jamestown, an IHG Hotel

Jamestown hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Jamestown, an IHG Hotel offers 65 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers.

This Jamestown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Jamestown, an IHG Hotel features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express & Suites Jamestown, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 5:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2015
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jamestown Hotel
Holiday Inn Express Jamestown
Holiday Inn Express Suites Jamestown
Holiday Inn Express & Suites Jamestown, an IHG Hotel Hotel
Holiday Inn Express & Suites Jamestown, an IHG Hotel Jamestown

Holiday Inn Express & Suites Jamestown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 470 out of 678 reviews" "
Rating 8 - Good. 144 out of 678 reviews" "
Rating 6 - Okay. 34 out of 678 reviews" "
Rating 4 - Poor. 17 out of 678 reviews" "
Rating 2 - Terrible. 13 out of 678 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the room; the great breakfast included, the friendly staff and the parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Clay, Gilroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel staff. Super friendly. Hot breakfast was delicious. Beds were comfortable. Water pressure was wonderful. Quite a few outlets in the room didn't work. None of the USB ports worked. The most frustrating thing was that the hotel didn't have my reservation from hotels.com. It took them hours and multiple phone calls to get it straightened out. Very disappointing.
Stayed 8 nights in Aug 2024

4/10 Poor

laura

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for four nights and feel that the carpet was never vacuumed as some crumbs that were on the floor remained my entire stay. I even found someone else’s property left on the floor, and turning it in didn’t seem to phase the front desk, even though it’s obvious that finding strange property on the floor means the room wasn’t cleaned well. I stayed away from that side of the room. The window privacy blind fell and they just took that away. I had to keep the blackout drapes down most of my stay. I prefer daylight, but didn’t have a choice. And finally, the room chosen for me was just outside the elevator one the first floor. I heard nearly EVERYBODY coming and going, plus a child jumping off the bed upstairs for more than an hour, and a group of people who had to meet up in the room beside me. This used to be my favorite hotel, but it has been a total nightmare. Staff don’t care about your privacy, noise, and the half-clean rooms. Next time I’m in town, you won’t see me at this hotel, period. Not anymore…. ever again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sherrie

Stayed 5 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean modern hotel, excellent breakfast options, close to downtown Jamestown
Stayed 1 night in Sep 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off of 86. Clean, nicely appointed room. Staff friendly and informative. Breakfast was great
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable once you get over the initial odor when first entering the building.
Stayed 1 night in Aug 2024

10/10 Excellent

sejean

Stayed 1 night in Aug 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very noisy next door to me.
Stayed 1 night in Aug 2024

10/10 Excellent

Sabrina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Maribel

Traveled with family and small children
What we didn’t like the shower wasn’t clean the shower had mold all around the door in the inside part and some on the wall. Our fridge wasn’t working properly our Icecream melted we had to give the rest to the front desk to hold it didn’t have someone to come and look at it or switch the fridge. We thought it was the freezer only, but the remaining of the trip we ended tossing or deli meat and some other stuff we had bought since we were staying for 4 days. There was water in the inside of the fridge and everything was warm. The beds were very comfortable and the pillows and the breakfast staff was very attentive and friendly. The breakfast was good and another plus we love the free bottle water. We would stay again.
Stayed 4 nights in Aug 2024

4/10 Poor

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It suited our needs, no issues.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick stop in Jamestown
The room was clean and secure. The hotel was located right by I-86. The best part of the stay was the exceptional breakfast. They also had fruit and coffee/tea available 24 hours a day.
I love Lucy.
Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities
Our room was not cleaned well, floors were sticky, toilet was dirty, carpet was not vaccumed well. The workmanship of the remodeling was extremely poor.
Stayed 1 night in Aug 2024

6/10 Okay

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Matthew

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Stayed 1 night in Aug 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jamestown
Always reliably clean with good service. Dont care for their eggs, bacon.everythings is good.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to town..front desk very helpfil..bathroom had water on floor..looks like from previous customer
Stayed 1 night in Aug 2024

10/10 Excellent

Lucille

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express a pleasant experience
We were pleasantly surprised. We are Marriott fanatics. This was really a great two nights
Stayed 2 nights in Aug 2024