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Papagayo Beach Hotel

4.0 star property

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Photo gallery for Papagayo Beach Hotel

On the beach, white sand, sun loungers, beach towels
Terrace/patio
On the beach, white sand, sun loungers, beach towels
Terrace/patio
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Spa
$211
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Jan Thiel Z/N, Jan Thiel
  • Place, Jan Thiel Beach
    ‪4 min walk‬
  • Place, Kanoa Beach
    ‪4 min walk‬
  • Place, Jan Thiel Lagoon
    ‪10 min walk‬
  • Airport, Willemstad (CUR-Hato Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed (Lobby View)

Room, 1 King Bed (Lobby View) | Living area | 32-inch LED TV with digital channels, TV

Room, 1 King Bed (Lobby View)

9.6 out of 10
Exceptional
(4 reviews)
  • 517 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Boulevard View)

Room, 1 King Bed (Boulevard View) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Boulevard View)

9.0 out of 10
Wonderful
(6 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Living area | 32-inch LED TV with digital channels, TV

Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(5 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Oceanfront

9.0 out of 10
Wonderful
(10 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
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About this property

Papagayo Beach Hotel

4-star Jan Thiel hotel walkable to Jan Thiel Beach
Catch some rays at the beach or spend the day relaxing at Papagayo Beach Hotel's full-service spa. Then enjoy a meal at one of the hotel's 10 restaurants.
Papagayo Beach Hotel offers 154 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Laman Spa & Wellness has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Papagayo Beach Hotel features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the hotel's 10 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a beach bar. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a casino, spa services, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Papagayo Beach Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Papagayo Beach Club - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Specialty Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Papagayo Beach Bar - This bar serves light fare only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 6:00 PM on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 10 restaurants
  • 4 bars/lounges
  • A beach bar

Restaurants on site

  • Papagayo Beach Bar
  • Papagayo Beach Club
  • Specialty Restaurant

Things to do

  • 142 slot machines
  • 2 outdoor pools
  • 8 gaming tables
  • Bingo
  • Casino (5,920 square feet of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.50 for children
  • Airport shuttle fee: USD 110 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or health club without adult supervision

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Papagayo Beach Hotel Adults Jan Thiel
Papagayo Beach Hotel Adults
Papagayo Beach Adults Jan Thiel
Papagayo Beach Adults
Papagayo Beach Hotel Jan Thiel
Papagayo Beach Jan Thiel
Papagayo Beach
Papagayo Beach Hotel Adults only
Papagayo Beach Design Hotel
Papagayo Beach Hotel Hotel
Papagayo Beach Hotel Jan Thiel
Papagayo Beach Hotel Hotel Jan Thiel

Papagayo Beach Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 225 out of 524 reviews
Rating 8 - Good. 207 out of 524 reviews
Rating 6 - Okay. 55 out of 524 reviews
Rating 4 - Poor. 27 out of 524 reviews
Rating 2 - Terrible. 10 out of 524 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views!!
Stayed 2 nights in Aug 2025

6/10 Okay

Chaunee

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The property itself is beautiful with well-kept grounds, a great saltwater pool, and stunning ocean views. Parking was free and convenient, and the nearby plaza and grocery store were helpful. Unfortunately, the rooms were poorly lit, bathrooms showed discoloration and weren’t properly cleaned, and service was inconsistent at best. I often felt like I had to plead for solutions and was even debated with over issues that should have been resolved quickly. While a few staff members (Mark, Nedra, and Minako) were wonderful, overall hospitality felt uneven, and as a Black American traveler, I noticed others received better treatment. The final disappointment was having to drag my own bags down nearly five flights of stairs at check-out because no bellman was available. Beautiful views, but not an experience I’d return to or recommend.
Stayed 5 nights in Jul 2025

6/10 Okay

Shereese

Disliked: Staff & service, amenities
Property grounds were ok but sand around rooms could have been cleaned, there were a lot of birds and iguanas looking for shade right in front of the rooms, the bed was motel vibes , hard with cheap bedding, if you sat a drink down and walked away , you would return to find it covered with little ants , there are no elevators for beachfront rooms which are more like beach view , so you will have to drag luggage up or down, staff aren’t the friendliest , food is mid mostly , it’s boring , no real entertainment on the resort, I wouldn’t recommend this for American POC, I was charged 6 dollars at the end for 3 local calls , you have to go back up the hill for ice, they require you to ask for a gym pass daily at the front desk, beach towels are initially left at your room, but since I switched rooms I had to go back to reception for beach towels, a lot of work while on vacation , the locals said this resort doesn’t have the best reputation and I should’ve tried the Marriott 😞
Stayed 6 nights in Aug 2025

10/10 Excellent

kesha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent dinner was great
Stayed 1 night in Aug 2025

4/10 Poor

Newton

Stayed 2 nights in Jul 2025

10/10 Excellent

Lighemi

Stayed 1 night in Jun 2025

8/10 Good

Stephan, Malabar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was great overall. The environment and landscaping was nothing but scenic. Great photo opportunities. The staff were super friendly and accommodating even with the slight language barrier. However, almost everyone understood me fairly easily. The food was also great with an extensive breakfast. My one complaint would be the cleanliness of the sofa could have been better. It was actually pretty, visibly dirty in our room. The room also had a somewhat “bland”, dull smell. Like there was no smell at all, no fresh, inviting smell. I can’t explain it more than that. We requested some sort of air freshener which was handled by housekeeping shortly after. Nevertheless, I enjoyed my stay at the hotel and will return!!
Stayed 4 nights in Jun 2025

6/10 Okay

Justin

Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and well kept, staff are helpful and the breakfast options were plentiful. The two pools are nice especially the man made beach pool by the beach club. The only set back for me was the rental of the beach area every night for the week we were there to a private event. Music rattled our room every night till 1 or 2 am. On one of the nights was a fireworks show right outside our building. This really is the only complaint which ofc I assume is a one off situation.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Probably one of the best I've ever seen out of many resorts I've stayed in.
Stayed 4 nights in May 2025

8/10 Good

Hansram

Stayed 4 nights in May 2025

10/10 Excellent

Valencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The staff was very friendly and helpful. Such a relaxing place, and it wasn't overcrowded. Can't wait to go back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marco, Aruba

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Birthday In Curacao

Great stay in Curaçao! The staff were awesome and I was met with balloons and a bottle of rose as I checked in on my birthday! The room is perfect and love the outside space
Birthday bottle
Lovely balloons
Outside patio
Stayed 3 nights in Apr 2025

8/10 Good

FABIO HENRIQUE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good. The staff is quite square, meaning they don’t flexibilize anything. Overall everything is in good shape and condition. There are several options of restaurants, but only 1 belongs to the hotel; all others are independent. The breakfast is buffet style for USD 25 per person, but to be honest I didn’t think the options and variety justify the price.
Stayed 5 nights in Apr 2025

10/10 Excellent

Imani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miss Odette made our stay here at Papagayo Beach Hotel PHENOMENAL !! She is the epitome of customer service! Not only was she accommodating, she was helpful, suggested different spots for us to try out and made every aspect of this trip easier for us. She deserves all the praise and a raise ! Thank you so much!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Valentina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time I can tell- overwhelming, service and food, cleanliness and atmosphere- more than pleasant. Thank you Papagayo!
Stayed 7 nights in Mar 2025

2/10 Terrible

Yelena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was full of small ants. They were everywhere in my food, my bed, my clothes. I asked to disinfect the room, but nothing was done. Another room was not offered to me.
Stayed 7 nights in Mar 2025

8/10 Good

Shannett

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, attentive staff i had a great time and will definitely be back..
Stayed 1 night in Mar 2025

8/10 Good

shal

Liked: Cleanliness, staff & service, property conditions & facilities
very good stay!
Stayed 3 nights in Mar 2025

8/10 Good

Shannett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Mar 2025

8/10 Good

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Gladys

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beach wasn't good, it was full of rocks. Everything else was great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kenneth Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A better selection of restaurants as they served very similar food and not many vegetarian options and it seemed that everything was deep fried
Stayed 9 nights in Feb 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was oke
Stayed 7 nights in Feb 2025

8/10 Good

Rafi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was good. The area around the resort is lower mid-class. Some noisy bikers like to roam the area before midnight . I never got any VIP perk as promised by Expedia .
Stayed 3 nights in Feb 2025