Chateau Jasper

3.0 star property

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Photo gallery for Chateau Jasper

Breakfast and dinner served
Studio, 2 Queen Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi
Business center
Indoor pool
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

$113
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
96 Geikie Street, Jasper, AB, T0E1E0
  • Place, Jasper Activity Centre
    ‪12 min walk‬
  • Place, Jasper Information Centre National Historic Site
    ‪12 min walk‬
  • Place, Jasper Municipal Library
    ‪14 min walk‬

Room options

Two Queen Studio

  • Sleeps 4

Studio, 2 Queen Beds

9.0 out of 10
Wonderful
(386 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Chateau Jasper

3-star Jasper hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, spa services, and a meeting room.
Chateau Jasper offers 119 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 27-inch flat-screen televisions come with cable channels.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Jasper. The spa is open daily.
The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to a full-service spa, Chateau Jasper features an indoor pool and a hot tub. This Jasper hotel also offers spa services, a vending machine, and a hair salon. Limited complimentary onsite parking is available on a first-come, first-served basis.

Chateau Jasper is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Chateau Jasper has a restaurant serving breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 11 to 19 for adults and CAD 8 to 8 for children
  • A restaurant

Restaurants on site

  • Silverwater Grill &Lounge

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Wedding services

Business services

  • Meeting room

Outdoors

  • In a national park

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11 to 19 for adults, and CAD 8 to 8 for children
  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Jasper
Chateau Jasper
Jasper Chateau
Chateau Jasper Hotel Jasper
Jasper Chateau Hotel
Chateau Jasper Hotel
Chateau Jasper Hotel
Chateau Jasper Jasper
Chateau Jasper Hotel Jasper

Chateau Jasper Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1138 reviews
Rating 8 - Good. 362 out of 1138 reviews
Rating 6 - Okay. 103 out of 1138 reviews
Rating 4 - Poor. 26 out of 1138 reviews
Rating 2 - Terrible. 21 out of 1138 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rashveen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Varsha

Liked: Property conditions & facilities
Disliked: Cleanliness
Clean property..No complementary water bottles
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness
it was very relaxing, but was a little old feeling
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing short family trip to Jasper

Amazing service. Excellent Italian restaurant within. Well equipped hotel room (coffee maker, hot water kettle, microwave, fridge, etc.). Pool and hot tub was great!
Stayed 2 nights in Aug 2025

8/10 Good

Elizabeth, Chapel Hill

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
A little run down. Nice to have an indoor pool. A bit removed from the downtown - 24 min walk. The “exercise facilities” were a joke: one elliptical machine, one broken exercise bike, and a weight rack with no weights on it! This was located on a narrow balcony above the pool so very hot and steamy. When we mentioned the lack of exercise facilities they said we could use the hotel next door but they only had a broken universal machine. Don’t advertise for facilities you don’t have. We picked this hotel for the exercise facilities because my son needs to keep up an exercise regimen for baseball.
Stayed 2 nights in Aug 2025

6/10 Okay

mahir

Traveled with group
Could use an property upgrade
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy beds!
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms!
Stayed 1 night in Aug 2025

10/10 Excellent

Narwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property. Needs some upgrades.
Stayed 2 nights in Aug 2025

8/10 Good

Vipul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with Chateau Jasper…..wonderful upgrades done to this property…..everything looks great 👍👍will highly recommend this property
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Traveled with family
Disliked: Staff & service

The hotel is just ok.

The staff is not all that helpful. Lots of attitude. They clearly don't understand their job is a service position at check in. The rooms are ok. They were clean. There is an indoor pool which was right below our window. People are in the pool until late into the evening. I would try another hotel when I go back to Jasper.
Stayed 2 nights in Aug 2025

8/10 Good

Robert, Carleton Place

Traveled with partner
Property was fine. Was disappointed the hot tub jets did not work
Stayed 2 nights in Aug 2025

4/10 Poor

Giuseppe

Liked: Cleanliness
Disliked: Staff & service
poorly trained staff
Stayed 2 nights in Jul 2025

8/10 Good

Lindsay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was too cold and the jets in the hut tub did not work. Restaurant in the hotel was decent but the service was slow.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Jodi

Stayed 2 nights in Jul 2025

6/10 Okay

Lee, Sherwood Park

Stayed 1 night in Jul 2025

8/10 Good

Rami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Sanjana

Stayed 2 nights in Jul 2025

8/10 Good

Susan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed and the kids liked the pool. The room was nice and the bathroom was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Raja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with family at this conveniently located property, 15 mins walk to all the dining options. Staff was very helpful and accommodating. Parking was easy n free.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jean-Mathieu

Stayed 3 nights in Jul 2025