Chateau Jasper

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Jasper

Indoor pool
Front of property
Breakfast and dinner served
Studio, 2 Queen Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi
Studio, 2 Queen Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

Map
96 Geikie Street, Jasper, AB, T0E1E0
  • Jasper Activity Centre
    9 min walk
  • Jasper-Yellowhead Museum and Archives
    11 min walk
  • Jasper Municipal Library
    12 min walk
  • Jasper, AB (YJA)
    12 min drive

Room options

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Chateau Jasper

3-star Jasper hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and a meeting room.
Chateau Jasper offers 119 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 27-inch flat-screen televisions come with cable channels.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Chateau Jasper provides a spa tub and a fitness center. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This Jasper hotel also offers a vending machine, a garden, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Chateau Jasper is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Silverwater Grill &Lounge - This restaurant serves breakfast and dinner. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 11 to 19 for adults and CAD 8 to 8 for children
  • A restaurant

Restaurants on site

  • Silverwater Grill &Lounge

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11 to 19 for adults, and CAD 8 to 8 for children
  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Jasper
Chateau Jasper
Jasper Chateau
Chateau Jasper Hotel Jasper
Jasper Chateau Hotel
Chateau Jasper Hotel
Chateau Jasper Hotel
Chateau Jasper Jasper
Chateau Jasper Hotel Jasper

Chateau Jasper Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 682 out of 1315 reviews" "
Rating 8 - Good. 465 out of 1315 reviews" "
Rating 6 - Okay. 103 out of 1315 reviews" "
Rating 4 - Poor. 36 out of 1315 reviews" "
Rating 2 - Terrible. 29 out of 1315 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michaela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Jasper. The hotel staff were friendly and the room was clean
Stayed 2 nights in Apr 2024

4/10 Poor

Anil, West Ryde

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
A/C was not functioning and the room was very hot. The room had accommodation for two couples, meaning four people and I had booked for the four of us, two couples. However, they did not supply 4 sets of towels, hand and face towels. Some was one and two and three. Nothing was for four. This is totally uncalled for. It took a while for them to provide towels. Jasper can be hot in summers and it was. We had poor sleep because of it. The room was not cheap. We paid top dollars but got very poor service.
Stayed 1 night in Jul 2024

8/10 Good

Lekshmi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is walkable distance to the Jasper Town
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, place away from the busy section of town.
This was a nice place to stay. There is a restaurant there, abet service was slow, and several restaurants with hotels nearby. About 15-20 minute walk downtown. The price was right, parking free, and we enjoyed the views. Staff very friendly. Would recommend.
Stayed 4 nights in Jul 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, AC worked and room was clean.
Stayed 1 night in Jul 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property excellent location
Stayed 1 night in Jul 2024

6/10 Okay

Deepak

Traveled with family
Very dated, old and needs updates. The carpet is dirty and smells.
Stayed 1 night in Jul 2024

4/10 Poor

Stacy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel definitely needs some updates in main areas, elevator and hallways. We went to use the pool in the morning but was told it would t open until 8:30, when it should have been open at 8:00. Then we decided to go for breakfast after a shower and were turned away because they were short staffed. The restaurant wasn’t even half full and they had a buffet going. We were told we could go to the Lobstick for breakfast. We walked next door but there was no restaurant just a little breakfast bar with muffins, etc, so we came back and put our name down. Wish we didn’t. The eggs had this very odd after taste. I did t bother complaining at this point. Heard a lot of other guest complaining about the service and being turned away. Front desk staff did or said nothing. Didn’t even ask how my stay was. I come to Jasper very frequently, But I will never stay at this place again
Stayed 1 night in Jul 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was accommodating. Rooms are spacious. All amenities provided. Excellent customer service.
Stayed 2 nights in Jul 2024

6/10 Okay

Gabriela

Liked: Cleanliness
Expensive for how outdated the rooms were. Hotel was fairly clean, however.
Stayed 1 night in Jul 2024

10/10 Excellent

Fran

Traveled with family and small children
Liked: Amenities
Everything was great except we had to park our pickup away from the property because there wasn’t enough parking on site and the vending machine was out of water.
Stayed 1 night in Jul 2024

8/10 Good

Vicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
helpful staff
Stayed 1 night in Jul 2024

8/10 Good

Rakesh

Stayed 3 nights in Jul 2024

10/10 Excellent

Arun

Stayed 4 nights in Jul 2024

10/10 Excellent

Mohit

Stayed 1 night in Jul 2024

6/10 Okay

Donna, Lac La Biche

Traveled with partner
Liked: Cleanliness
Room layout was nice, tub worked great but you expect things to work well for the price we paid. The TV wasn’t working and it took two calls get to get it fixed, the Internet went down on the third day, and the ac couldn’t keep the room cool enough during the warm snap.
Stayed 3 nights in Jul 2024

6/10 Okay

Angelica

Stayed 2 nights in Jul 2024

10/10 Excellent

Dhanraj

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Janene

Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located in walking distance to downtown
Stayed 1 night in Jul 2024

6/10 Okay

Annu

Not good..the property looks old, not maintained well. Not worth 450 cad/night
Stayed 1 night in Jun 2024

8/10 Good

Bryon, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. A bit dated, but clean and nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Chandana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good.. liked everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good breakfast buffet.
Stayed 2 nights in Jun 2024