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SureStay Plus Hotel by Best Western Jasper

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Jasper

Indoor pool
Premium bedding, down comforters, desk, laptop workspace
Exterior
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
$76
includes taxes & fees
Nov 26 - Nov 27

Explore the area

View in a map
951 Wernsing Rd, Jasper, IN, 47546
  • Place, Memorial Hospital and Health Care Center
    ‪3 min drive‬
  • Place, Jasper City Mill
    ‪3 min drive‬
  • Place, Thyen-Clark Cultural Center
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Kitchenette

Standard Studio, 2 Queen Beds, Non Smoking, Kitchenette | Premium bedding, down comforters, desk, laptop workspace

Standard Studio, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, down comforters, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Jasper

Jasper hotel with bar/lounge
An indoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Self parking is free. Other amenities include a snack bar/deli, a hot tub, and coffee/tea in a common area.
SureStay Plus Hotel by Best Western Jasper offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, SureStay Plus Hotel by Best Western Jasper provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast.

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

SureStay Plus Hotel by Best Western Jasper is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
3 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jasper Ramada
Ramada Hotel Jasper
Ramada Jasper
SureStay Plus Jasper
Best Western Jasper Hotel Jasper
Jasper Inn Jasper
SureStay Plus Hotel Jasper Best Western
SureStay Plus Hotel Jasper by Best Western
Surestay Plus By Jasper Jasper
SureStay Plus Hotel by Best Western Jasper Hotel
SureStay Plus Hotel by Best Western Jasper Jasper
SureStay Plus Hotel by Best Western Jasper Hotel Jasper

SureStay Plus Hotel by Best Western Jasper Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 288 out of 690 reviews
Rating 8 - Good. 217 out of 690 reviews
Rating 6 - Okay. 85 out of 690 reviews
Rating 4 - Poor. 48 out of 690 reviews
Rating 2 - Terrible. 52 out of 690 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shaunne

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well kept, the staff was extremely helpful and friendly. Definitely worth the value for 2 night stay. Only thing I would upgrade a bit is the included breakfast, offer some items for those that don’t eat breakfast foods. Maybe bananas, granola, ect. Definitely need flavored creamer, the coffee is a bit harsh but otherwise a great experience, would stay here again!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Brandy

Traveled with family and small children, Traveled with family
Liked: Amenities
No elevator was a little inconvenient as the stairwell was quite narrow so only one person could fit at a time. Otherwise, not a bad place for the price.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Stayed 1 night in Jun 2025

10/10 Excellent

Raechael

Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the hot tub and the other guests were very friendly. Beer wine and liquor available. Plenty of snacks also available. Parked next to front door. Uber driver was quick and friendly. A little far from downtown but was already aware. Would recommend
Stayed 1 night in Aug 2025

4/10 Poor

Angel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
My son’s room had a dirty bathroom. I don’t think the room was cleaned before he got in there with his family. Had I known before he slept there I would have had them change rooms but they didn’t know that was an option. The back door to get to our room didn’t require a room key to enter as it should have so anyone could have walked in even if they didn’t belong there.
Stayed 1 night in Aug 2025

4/10 Poor

william, hendersonville

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Was told upon check-in that the Wi-Fi was down, but would be fixed the next day we stayed for days it was never fixed. We were lied to also breakfast was not good frozen eggs that had been room, temperature thawed and we’re full of moisture and the worst part of all we went down to complain the first after the first night that our room wasn’t clean and was told that they only clean the rooms once a week we were there for four days, and they never came in to clean our room, change our towels or take our garbage. When we checked in our room had hair ties on the floor clearly the floor wasn’t vacuumed before we checked in and it never was vacuumed while we were there.
Stayed 3 nights in Jul 2025

4/10 Poor

Elayna

Stayed 1 night in Jul 2025

2/10 Terrible

Cynthia

Stayed 2 nights in Jul 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience staff was totally unprofessional and unhelpful basically told me to call the manager in the morning
Stayed 1 night in Jul 2025

4/10 Poor

Casey

Traveled with family
Liked: Room comfort
Disliked: Staff & service

The SureStay Guarantee is not actually guaranteed

I requested connecting rooms, called to confirm connecting rooms, and was told this was something they would be able to do. Upon arrival the rooms were not connecting and were on opposite ends of the hallway. When trying to discuss the issue with management during checkout, I was told she didn’t have time for me. I felt like I had done my part in being sure about my stay and my request and was really let down when I arrived. There was hair in the shower, so we didn’t use it. Thankfully only had a one night stay.
Stayed 1 night in Jul 2025

4/10 Poor

Karen

I would not recommend this hotel

I have serious concerns for your safety. I was in room 114, halfway down the hall from check-in on the 1st floor. When I arrived Friday evening, there was no ice in the ice machine. Ok, not really a big deal. When I attempted to take a shower the next morning, the shower head was only allowing some water to come out. The shower head either needs to be cleaned or replaced. Ok, still not a huge deal, but clearly not acceptable. The most urgent problem was when the fire alarm went off shortly after getting in the shower! I immediately got out to see what the issue was. Did someone burn a piece of toast in the kitchen? I checked the hallway and no one was out and about. The alarm went off for about 2 minutes and then stopped. So, I got back in the shower and the fire alarm went off again! At this point, I got dressed and collected my things to leave. It stopped again after a couple of minutes. When I got to the front desk to see what was going on, the employee told me that there was no fire alarm registering in their system?! The alarm started going off again! You could clearly hear it from the front desk. No one had even come to my door or called my room to see if I was ok. She asked if I had been smoking or possibly taking a hot shower. I told her no, I do not smoke, and no, I was not even in the shower long enough for the steam to collect in the bathroom before the alarm started going off the first time. What would have happened if there actually WAS a fire?
Stayed 1 night in Jul 2025

2/10 Terrible

Anthony

Stayed 1 night in Jul 2025

10/10 Excellent

Dusti

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great service and clean hotel and rooms! Great breakfast as well!
Stayed 2 nights in Jul 2025

2/10 Terrible

dee

Traveled with family
Disliked: Staff & service, property conditions & facilities
The best part about this place was the price and the breakfast and it's a typical hotel breakfast. We chose this room because of the price and reviews. We upgraded to the room with the kitchenette bc it was my whole family. 34 mins away from holiday world. Upon checking in I was met with a 100$ deposit that wasn't mentioned anywhere online. 100% refunded with cash or 60% with a card. Luckily the lady didnt force me to pay it right away. Leaving to take our bags into the room we realized the entry door never locks and can just be pushed open. Right beside the arcade no less. The room was decent at first glance. The beds moved around and the regular tv wasnt great. Then we realize there was no wifi. The passwords they give arent even long enough. When I asked for a crib or crib mattress we were told they didnt have them. Their online website stated they did have them. They said they'd send someone to talk to us and never did. Now the bathroom. There is no vent so the whole room feels wet after someone showers and that last awhile. The bathroom door knob was broken. Worst of all the water stands in the tub during your shower and doesnt go down for some time after. Super gross!! We stayed sunday to Tuesday and were never offered new towels, bed sheets or anything. I would not recommend someone to stay here unless absolutely necessary.
Stayed 2 nights in Jul 2025

6/10 Okay

JANET

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We arrived at the hotel after 10 pm. After hitting the call button several times, we called the hotel from our cell phone requesting check-in service. Our room was clean with a small kitchen area including a full sized refrigerator. The hotel had no wifi. The restroom room near checkin was out of order. Breakfast was standard continental fair, the dining area is a cramped space the was too small for the number of people trying to use it. We were hoping to use the pool before we left but the pool didn't open until 10 and checkout was 11, making pool time unrealistic. We inquired about an ice machine and was told it was not working. It was a disappointing stay.
Stayed 1 night in Jul 2025

6/10 Okay

Jerry

Traveled with partner
It was ok
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Disliked: Staff & service
Semi clean and not a quite place to stay, first room toilet did not flush and had to switch rooms. Both rooms had an odd smell. Breakfast was on the low end of acceptable.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Linda, LAFAYETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Melinda

Stayed 1 night in Jul 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back again

Clean, quiet, safe stay. staff will accommodate any of your needs.
Stayed 3 nights in Jul 2025

2/10 Terrible

bridgette

Stayed 1 night in Jul 2025