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Mövenpick Hotel City Star Jeddah

5.0 star property

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Photo gallery for Mövenpick Hotel City Star Jeddah

Exterior
Lobby sitting area
Exterior
View from room
Business Suite, 1 King Bed | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Madinah Road, Jeddah, 21512
  • Mall of Arabia
    ‪4 min drive‬
  • Thalia Street
    ‪6 min drive‬
  • Red Sea Mall
    ‪9 min drive‬
  • Jeddah (JED-King Abdulaziz Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Deluxe)

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed (Deluxe)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomatic)

Suite, 1 King Bed (Diplomatic) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Diplomatic)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Business Suite, Multiple Beds

  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Business Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Executive Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Mövenpick Hotel City Star Jeddah

5-star hotel in Al Bawadi
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and 2 coffee shops/cafes are onsite. Housekeeping is available on request.
Mövenpick Hotel City Star Jeddah offers 228 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Al Maha Spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

In addition to a full-service spa, Mövenpick Hotel City Star Jeddah features an outdoor pool and a health club. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center, 9 meeting rooms, and limo/town car service. Event facilities measuring 6458 square feet (600 square meters) include a conference center. This luxury hotel also offers a hot tub, a sauna, and a rooftop terrace. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking and valet parking are available on site.

Mövenpick Hotel City Star Jeddah has designated areas for smoking.

A complimentary manager's reception is offered each day.
Al Deira - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Al Moltaqa - This coffee shop specializes in local and international cuisine and serves dinner and light fare. A children's menu is available. Open daily.
Al Zohoor Garden - This café specializes in local and international cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 AM on request
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Al Deira
  • Al Moltaqa
  • Al Zohoor Garden

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (6,458 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 225.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 100 per person
  • Airport shuttle fee: SAR 150 per vehicle (one-way)
  • Airport shuttle fee per child: SAR 150 (one-way), (up to 18 years old)
  • Rollaway bed fee: SAR 225.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
During this property's soft opening, the executive lounge will be unavailable.
Property Registration Number 10010184

We should mention

Couples wishing to share a room must provide proof of marriage
Pool access available from 6:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Guests under 15 years old are not allowed in the spa

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Mövenpick Hotel City Star
Mövenpick City Star Jeddah
Mövenpick City Star
Mövenpick Jeddah City Star
Movenpick Hotel City Star
Movenpick City Star Jeddah
Movenpick City Star
Mövenpick Hotel City Star Jeddah
Movenpick Jeddah City Star
Movenpick City Star Jeddah
Movenpick Hotel City Star Jeddah
Mövenpick Hotel City Star Jeddah Hotel
Mövenpick Hotel City Star Jeddah Jeddah
Mövenpick Hotel City Star Jeddah Hotel Jeddah

Mövenpick Hotel City Star Jeddah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 167 reviews
Rating 8 - Good. 47 out of 167 reviews
Rating 6 - Okay. 12 out of 167 reviews
Rating 4 - Poor. 12 out of 167 reviews
Rating 2 - Terrible. 5 out of 167 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Islam

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Damp smell with old carpet in rooms
The staff were amazing but there is a very bad damp smell. Was very horrible. Room was changed but unfortunately the smell was still there. I was out most of the time so decided to leave it but was very unfortunate. Also I used the roof top restaurant for food and there was no staff. Called reception who sent someone. He was on his own and more people came. They don’t seem to have staff so service was slow. Front reception was very kind. Location is good near airport but they really need to sort out the damp smell and change carpet. The combination of the carpet and humidity and smell did not go well. Will not use again.
Stayed 4 nights in Dec 2024

10/10 Excellent

sameen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hospitality
Stayed 1 night in Dec 2024

10/10 Excellent

Osama

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
All are perfect, thanks to all team work
Stayed 4 nights in Nov 2024

10/10 Excellent

Khazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Nov 2024

10/10 Excellent

mahtab

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality
Stayed 2 nights in Sep 2024

10/10 Excellent

Wajeeha

Stayed 2 nights in Aug 2024

10/10 Excellent

Adel

Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and friendly staff with large well appointed rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Adel

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fancy and the ambiance was great. The room is super. The staff is friendly. The area around is Ok but close to Airport and easy access through any Careem taxi, took us 2 min to have Careem at the door step. Room was clean and house keeping was wellcoming, room service was cooperative. Will do it again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nour

Stayed 1 night in Mar 2024

10/10 Excellent

Naeem

Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old & bad furniture
This hotel does not worth the money I paid. It’s a very old hotel and many if the furniture need to be replaced or foxed immediately. Do not recommend it
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelling toilet
Stayed 1 night in Jan 2024

4/10 Poor

Alaa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Craig

8/10 Good

Isam

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2023

8/10 Good

elie, riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good for business stay
Stayed 4 nights in Nov 2023

10/10 Excellent

Bilal, Placentia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Breakfast was awesome.
Stayed 1 night in Oct 2023

8/10 Good

Amirtharaj Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked to stay at the last moment as I had a 11 hour layover. It was within 15 minutes of Jeddah airport and on arrival well past midnight at around 3:30 am, the front office staff was super friendly and hadn't yet received the expedia confirmation on his system, but he still checked me in. The room was clean and the concierge at the front was also super helpful at that hour. I would totally recommend the hotel for last minute stays.
Stayed 1 night in Aug 2023

4/10 Poor

Ciaran

Stayed 2 nights in Jul 2023

4/10 Poor

Tarek

Business traveler
Disliked: Staff & service
1 star hotel
First of all,no costumer service and the coffee shop at the lobby is never attended, we need to beg before we can get coffee . I love staying at movenpick, but this is not a movenpick standard.
Stayed 3 nights in Jun 2023

8/10 Good

Michele Patricia

Business traveler
Liked: Cleanliness, staff & service
The lobby is very grand. I had a nice room and I found all the team very friendly.
Stayed 3 nights in Apr 2023

6/10 Okay

Reema

Liked: Cleanliness
Stayed 1 night in Apr 2023

10/10 Excellent

Sherif, Canton

Stayed 2 nights in Mar 2023