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Hampton Inn New Albany Louisville West

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn New Albany Louisville West

Room, 2 Queen Beds, Accessible (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
411 W Spring Street, New Albany, IN, 47150
  • KFC Yum Center
    ‪9 min drive‬
  • Whiskey Row
    ‪9 min drive‬
  • Derby Dinner Playhouse
    ‪10 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Refrigerator

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator (Yearling Studio)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Refrigerator (Yearling Studio)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express New Albany - Louisville NW, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
3.8 out of 5, Good, (618)
The price is $104
per night
$118 total
includes taxes & fees
Feb 2 - Feb 3
Holiday Inn Express New Albany - Louisville NW, an IHG Hotel

About this property

Hampton Inn New Albany Louisville West

New Albany hotel with free weekday breakfast
This hotel features a fitness center, a 24-hour business center, and a conference center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Weekly housekeeping is available.
Hampton Inn New Albany Louisville West offers 128 accommodations with MP3 docking stations and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hampton Inn New Albany Louisville West features a fitness center and a seasonal outdoor pool. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 600 square feet (56 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Hampton Inn New Albany Louisville West has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Subway - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Subway

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (600 square feet of space)
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1968
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to August 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Albany Hotel Louisville West by Magnuson Worldwide Hotel
Best Western Plus West I 64
Hampton Albany Louisville West
Hampton Inn New Albany Louisville West Hotel
Best Plus West I 64 New Albany
Hampton Inn New Albany Louisville West New Albany
New Albany Hotel Louisville West by Magnuson Worldwide
Hampton Inn New Albany Louisville West Hotel New Albany
Best Western Plus West I-64 Hotel New Albany

Hampton Inn New Albany Louisville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 354 out of 554 reviews" "
Rating 8 - Good. 118 out of 554 reviews" "
Rating 6 - Okay. 40 out of 554 reviews" "
Rating 4 - Poor. 21 out of 554 reviews" "
Rating 2 - Terrible. 21 out of 554 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kaelyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. City around the hotel, not so much.
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Stayed 2 nights in Sep 2024

2/10 Terrible

Erin

Traveled with family
Wrong room
I did not get anywhere near the room that I purchased so I was very upset and they were not able to accommodate me to get the room that I had ordered. I ordered a king room with a separate living area and I got one single room with two beds. I was extremely unhappy with this stay.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay.
Stayed 1 night in Oct 2024

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right off the highway - easy to get to - cheaper than staying in Downtown Louisville but really close - maybe a 10-minute drive. It was VERY clean - we stayed in a room with a roll-in shower for my elderly mother and it was awesome. The complimentary breakfast was great - we enjoyed it each day. My ONLY complaint was that the blackout blinds were battery operated and the battery on our remote needed replaced so I could not shut the blinds at all and instead looked at the NEON lights of a gas station ALL NIGHT LONG for both nights. It really put a damper on my sleep and when we addressed it with the front desk staff the answer was "we can't help, we don't have batteries" instead of "let me see what I can do" or "let me try to remedy this." So while everything was really nice and clean - I literally couldn't sleep for two nights. Won't give the hotel 5 stars because of it - I am ACTUALLY there to SLEEP so... LOL
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero complaints. Simple, easy, quiet.
Room was comfortable and quiet. Parking was very convenient. Staff was helpful. We didnt explore breakfast options. Zero complaints.
Stayed 2 nights in Sep 2024

8/10 Good

Douglas

Stayed 2 nights in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryan

Stayed 4 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Steve

Stayed 1 night in Aug 2024

8/10 Good

Shayleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool closed sad, hotel happy
So disappointed in the pool being closed during our trip full of hot, sunny days. Otherwise this was a great hotel!!
Stayed 4 nights in Sep 2024

10/10 Excellent

AnnMarie

Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were great. Wasn’t very appealing on the outside, but it was near the river heading into Kentucky.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kryslin

Traveled with family
Disliked: Staff & service
When I got there the bed was half way made, there was no clean towels, dirty towels were in the floor, no extra toilet paper, the bath tub was dirty. and they tried to over charge us. i paid 121 for aug 30-31, then 131 for aug 31- sep 1 and they are still trrying to charge me extra
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great Food great Room was great
Stayed 1 night in Aug 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Leeann

Disliked: Staff & service
Customer Service
Absolutely the worst start to a stay at a Hampton Inn ever. The guy who checked me in was the rudest employee I have ever encountered at a Hampton. I booked on Hotels.com and arrived to check in. There were 2 guys checking in when I arrived. The employee finished up with them then walked away without a word (while he was gone, the guys raided the small store area without paying for anything. The employee came back and another young man paid for his snacks. Then I asked to check in and he asked for my ID and form of payment. I told him I had prepaid online and he rolled his eyes. He asked for a card for a deposit and I asked could I just pay a cash deposit because at another hotel, an employee had stolen $300 from my card. I offered up to a $500 cash deposit. He said no, so I handed him my card and he disappeared behind a door for several minutes. When he came back, I asked why he had taken my card to another room for several minutes and told him I was not comfortable with that. He said if I wanted a manager, I could complain in the morning. A couple behind me were incredulous that he was so rude I asked him why he was being so rude to me and he again invited me to complain in the morning to a manager. I will be canceling this card in the morning, as I still don't know why he disappeared with my card. He finally handed me 1 key card and didn't even tell my room number, directions to anything, etc.
Stayed 1 night in Jul 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Aug 2024