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Grand Hyatt Jeju

5.0 star property

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Photo gallery for Grand Hyatt Jeju

Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
14 restaurants, breakfast, lunch, dinner served; Korean cuisine
Suite, 1 King Bed (Diplomat) | Premium bedding, minibar, in-room safe, desk
14 restaurants, breakfast, lunch, dinner served; Korean cuisine
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

Map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Cheju Halla General Hospital
    ‪8 min walk‬
  • Paradise Casino
    ‪11 min walk‬
  • Nuwemaru Street
    ‪12 min walk‬
  • Jeju (CJU-Jeju Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Corner (130-SQM)

  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Corner (130-SQM)

  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, City View

  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

  • 1399 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Twin Beds

Grand, Suite, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Grand, Suite, 2 Twin Beds

  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Sea View

  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Diplomat)

  • 2099 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Mountain View, Corner

  • 1399 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

  • 1399 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Suite, Multiple Beds (Diplomat)

  • Sleeps 4
  • 2 King Beds

About this property

Grand Hyatt Jeju

5-star hotel in Nohyeong-dong
Along with 14 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a sauna.
Grand Hyatt Jeju offers 1600 accommodations with minibars and safes. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hyatt Jeju features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 14 restaurants. The property also offers a grocery/convenience store. Business amenities at this 5-star property consist of a business center, 8 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3724 square feet (346 square meters) include conference space. This luxury hotel also offers a children's pool, a hot tub, and a fitness center. Complimentary covered self parking is available on site, along with a car charging station.

Grand Hyatt Jeju has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pocha - Overlooking the ocean, this restaurant specializes in Korean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Grand Kitchen - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Noknamu - This restaurant specializes in Korean cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Steak House - Overlooking the ocean, this steakhouse specializes in American cuisine and serves lunch and dinner. A children's menu is available. Open select days.
China House - Overlooking the ocean and pool, this restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha
  • Steak House

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Renovations and closures

The property will be renovating from February 10 2025 to February 24 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 60000 for adults and KRW 30000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 8 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1004 reviews
Rating 8 - Good. 129 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hong Xun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Nov 2024

6/10 Okay

Yoon Su

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Cathia, Pleasant Prairie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Parsia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might be the best hotel I've ever stayed at. The staff are extremely welcoming and helpful. My first night I was having trouble with the Chromecast and called the help desk. They said they would send someone up right away to assist me. The guy showed up in about 90 seconds and I was on one of the higher floors so it was impressive he got up there so fast! The entire hotel, from the lobby to the room I stayed at, was spotlessly clean as well. My room was perfect too with a great view. Would love to stay here again. Highly recommended it for anyone looking for a place to stay while in Jeju. Also, make sure you eat at Cafe 8 (on the 8th floor) at least once during your stay. It has some of the best food ever and the staff are extremely friendly.
Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Wu

Stayed 3 nights in Sep 2024

10/10 Excellent

andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Yongchu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at the Grand Hyatt Jeju, and we must say, the experience was nothing short of exceptional. The staff went above and beyond to ensure our comfort and satisfaction from the moment we arrived. What stood out was the concierge team, absolutely incredible! They were attentive, knowledgeable, and genuinely helpful throughout our stay. Whether arranging transportation, recommending fantastic local restaurants, or providing insider tips on the best places to visit, they always delivered with a smile and a great attitude. Their dedication truly made our trip so much more enjoyable. The hotel itself is luxurious, with beautifully designed rooms and stunning views. The amenities are top-notch, including a fabulous pool area and dining options that cater to every palate. It's conveniently located, allowing easy access to the city and nearby attractions. If you're looking for a hotel that offers world-class service and makes you feel like a valued guest, we highly recommend the Grand Hyatt Jeju. We'll definitely be returning!
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious hotel room at a reasonable price. Convenient stores available on site and plenty of amenities to keep someone occupied.
Stayed 4 nights in Oct 2024

10/10 Excellent

KYUNG WON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Armand J, Glendale

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff at the concierge desk were amazing. Randy and Peter were knowledgeable and kind and had wonderful suggestions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given us as an upgrade was absolutely excellent- very spacious, clean and elegant. Loved it!👍The staff were all very friendly and helpful. Thank you !!
Stayed 4 nights in Sep 2024

6/10 Okay

Tommy

Traveled with family
Liked: Staff & service
Didn’t like to have to pay for shaving kit
Stayed 3 nights in Sep 2024

6/10 Okay

Amy

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

stella

Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection on the property! Food, service and room were fantastic! Concierge staff was super helpful!!! Would stay again and again.
Stayed 3 nights in Aug 2024

8/10 Good

SOO HYUN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room condition is food. But staff atitude is so rude
Stayed 3 nights in Aug 2024

10/10 Excellent

Gihun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Jun 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely slow elevators.
Stayed 3 nights in Jul 2024

10/10 Excellent

JO TAT BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great view and nice room
Stayed 3 nights in Apr 2024

10/10 Excellent

Gwendoline

Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Stayed 4 nights in Jul 2024