Grand Hyatt Jeju

5.0 star property

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Photo gallery for Grand Hyatt Jeju

Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Suite, 1 King Bed (Diplomat) | Premium bedding, minibar, in-room safe, desk
Restaurant
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Free airport shuttle

Explore the area

Map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Paradise Casino
    ‪9 min walk‬
  • Iho Beach
    ‪3 min drive‬
  • Dongmun Market
    ‪6 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪4 min drive‬

Room options

Suite, 1 King Bed, Corner (130-SQM)

10.0 out of 10
Exceptional
(2 reviews)
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Twin Beds, Corner (130-SQM)

8.0 out of 10
Very good
(3 reviews)
  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Twin Beds, City View

9.8 out of 10
Exceptional
(8 reviews)
  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Premium Suite, 1 King Bed, Mountain View

  • 1399 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(18 reviews)
  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Twin Beds

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(19 reviews)
  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(32 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Grand, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

Grand, Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Twin Beds, Sea View

9.2 out of 10
Wonderful
(11 reviews)
  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed (Diplomat)

  • 2099 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Twin Beds, Mountain View, Corner

  • 1399 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(25 reviews)
  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Sea View

  • 1399 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Suite, Multiple Beds (Diplomat)

  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Grand Hyatt Jeju

5-star hotel in Nohyeong-dong
Along with 14 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include an outdoor pool, a fitness center, and a sauna.
Grand Hyatt Jeju offers 1600 accommodations with minibars and safes. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hyatt Jeju features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 14 restaurants. The property also offers a grocery/convenience store. Business amenities at this 5-star property consist of a business center, 8 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3724 square feet (346 square meters) include conference space. This luxury hotel also offers a children's pool, a hot tub, and a fitness center. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary covered self parking is available on site, along with a car charging station.

Grand Hyatt Jeju has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pocha - Onsite restaurant.
Grand Kitchen - Onsite buffet restaurant. Open daily.
Noknamu - Onsite restaurant. Open daily.
China House - Onsite restaurant. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (96 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 60000 for adults and KRW 30000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 8 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 765 out of 1002 reviews
Rating 8 - Good. 120 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yusset

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Zenaida

Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is wonderful
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Overall, this hotel is for Chinese include breakfast buffet. The breakfast was the worst that I had ever in the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Taekhwan

Stayed 1 night in Apr 2025

8/10 Good

judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful experience.

Excellent hotel only issue was poor WiFi and cellular service
Stayed 2 nights in Apr 2025

8/10 Good

Zerlinda

Stayed 3 nights in Mar 2025

10/10 Excellent

Anne Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room, the view, the pools
Stayed 3 nights in Mar 2025

10/10 Excellent

Seolhee

Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay, beautiful place, hotel room table was not wiped, I saw water marks from previous cold drinks, not a big deal, I loved the room! loved the view. Although the air conditioning did not get cold.
Stayed 1 night in Mar 2025

10/10 Excellent

Arne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth staying at the Grand Hyatt.
Stayed 1 night in Mar 2025

10/10 Excellent

Celestine

Stayed 5 nights in Mar 2025

10/10 Excellent

Josean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give 100 stars i would!!!! The best hotel for the price I had stayed in my life. It has it all, the room makes you feel you are presidential. Great shopping and food options. Very safe quiet and comfortable. If a return to Jeju I will not look for any other place than this
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

yuliet

Liked: Staff & service, property conditions & facilities
Amazing stay with my family
Stayed 1 night in Mar 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property with incredible staff. Everything inside the room was beyond clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose L

Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Petronella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Joohee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic. The room was spotless, the city view was amazing and customer service was top notch.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

China House Restaurant

Hotel was excellent! But we want to leave a few words about an amazing Chinese restaurant in the hotel. We had an amazing dining experience at this Chinese restaurant China House at the Grand Hyatt Jeju, so much so that we went two nights in a row! On our first visit, we enjoyed the hot pot, and on the second night, we had the Beijing duck—both were exceptional. The food was the closest to authentic Chinese cuisine we’ve had in Korea. A special mention to Jennifer, who provided outstanding service. She was professional, polite, and went above and beyond to ensure a great experience, especially for my pregnant wife, taking extra care to explain the dishes and accommodate her needs. Great food, excellent service, and a wonderful atmosphere—highly recommended! We will definitely be returning.
Stayed 3 nights in Jan 2025

8/10 Good

Bokyung, Orlando

Liked: Cleanliness, amenities, property conditions & facilities
The room was large and comfortable, but the smell of cigarette smoke from other rooms was uncomfortable. However, it got better because the hotel provided an air purifier.
Stayed 4 nights in Dec 2024

10/10 Excellent

Peng Yan

Stayed 1 night in Jan 2025