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Astar Hotel

4.0 star property

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Photo gallery for Astar Hotel

Exterior
Reception
Hot springs
Deluxe Triple Room, 3 Twin Beds | Premium bedding, free minibar, in-room safe, individually furnished
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry
$137
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
129, Seosa-ro, Jeju City, Jeju, 690-846
  • Dongmun Market
    ‪20 min walk‬
  • Dragon Head Rock
    ‪2 min drive‬
  • Tapdong Beach Plaza
    ‪3 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 337 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Family Ondol Room

Premier Family Ondol Room | Premium bedding, free minibar, in-room safe, individually furnished

Premier Family Ondol Room

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for Superior Double Room

Superior Double Room | Premium bedding, free minibar, in-room safe, individually furnished

Superior Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Twin Room

  • 337 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, free minibar, in-room safe, individually furnished

Superior Twin Room

  • 337 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Twin Room

Premier Twin Room | Premium bedding, free minibar, in-room safe, individually furnished

Premier Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 372 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room, 2 Double Beds (디럭스 패밀리 트윈)

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Twin Room, 2 Double Beds (디럭스 패밀리 트윈)

10.0 out of 10
Exceptional
(1 review)
  • 337 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Astar Hotel

4-star hotel in Downtown Jeju City
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Astar Hotel offers 130 accommodations with free minibar items and safes. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 hot springs open between 6:00 AM and 9:00 PM.
In addition to hot springs, Astar Hotel features a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. This 4-star property offers access to a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance.

Astar Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Daisy - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: KRW 17,500 for adults and KRW 12,500 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daisy

Things to do

  • 2 hot springs
  • Gym
  • Sauna

Family friendly

  • Baby bath
  • Grocery/convenience store
  • In-room refrigerator
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Spa

  • 2 hot springs
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 100 ºF
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 30000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 17500 for adults and KRW 12500 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 30000.0 per night
  • Facilities fee: KRW 10000 per person and includes use of: sauna; hot tub; spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The listed optional spa/sauna fee is charged per person, per entrance to access the spa/sauna area.

We should mention

Hot springs access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Astar Hotel Jeju
Astar Hotel
Astar Jeju
Astar Hotel Hotel
Astar Hotel Jeju City
Astar Hotel Hotel Jeju City

Astar Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deng Kiang

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. With a convenient store at level 1. Sauna available for a fee at level 2. Free parking, however limited lots.
Stayed 1 night in Jun 2025

10/10 Excellent

Lily

Traveled with family
Liked: Amenities
Hotel was conveniently located whereby walking to shops and restaurants was doable. We had a car so the free parking was great!
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Devinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Fran

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel room - liked that they had a seating area with a coffee table. Facilities looked modern and clean. We only stayed one night because it was close to the airport, but would definitely consider a longer stay next time. Free parking but the parking lot had limited space.
Stayed 1 night in Apr 2025

10/10 Excellent

Florencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to almost everything. Very quiet and clean!
Stayed 2 nights in Apr 2025

10/10 Excellent

P

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

patti, danville

Traveled with family
Liked: Cleanliness
The hotel was fine, suiting the need for a family of 4 to crash. The additional bedding for blue kids were two sleeping pads that weren’t comfortable. Front desk staff wasn’t unfriendly nor friendly. Adequate, clean, near restaurants & convenience stores & not far from airport.
Stayed 3 nights in Mar 2025

10/10 Excellent

Byeongsoo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jolan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Latasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel

This stay was part of a family and friends adventure for a child's birthday as well as a couple of first time visitors to Jeju. We had a good time. The location was further away from the city than we have stayed before which came with the benefit of fewer tourists, however, it also meant it took us longer to get places. When we checked in, one of the meal cards for the second room was missing, however, when we asked for it, it was quickly corrected. Staff speak multiple languages, so communication was easy. The breakfast was really tasty and convenient. There were a variety of options to suit a variety of taste preferences. There were a couple of weddings in the hotel during our stay which was fun to witness - changing of the couple's posters in the lobby. The hotel was very clean and the rooms were spacious. The beds could have been more comfortable for us - however, they were fine for the length of time and the purpose we were there. I would like to have had heavier blankets available. The shades were useful for blocking light which let us sleep just a little later. The staff were kind overall. We asked to use a table in the cafe at the end of the day to play a card game and were told we could not, and the staff did not suggest an alternative even when asked. Staff could have been more helpful in that regard. We ended up playing on the floor in one of the rooms for our group. The hotel was close to several restaurants and to bus stops.
Stayed 3 nights in Oct 2024

6/10 Okay

Hyunjung

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel shows its age in the bathroom and carpet in the room. But it was nice to open the window for fresh air !
Stayed 2 nights in Nov 2024

8/10 Good

TSZ LUN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔，四人房房間空間充足
Stayed 3 nights in Oct 2024

10/10 Excellent

Tyrone, APO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The housekeeper/maid was awesome...ensured that my room was clean and comfortable; I didn't have to ask...she was exceptional and made my stay relaxing and comfortable...provided peace.
Stayed 4 nights in Jul 2024

6/10 Okay

Warren

Traveled with partner
Liked: Staff & service
Room had not been properly cleaned before we checked-in. Hairs on the floor and room not properly dusted for possibly weeks based on how thick dust layers were behind the bed and desk. Expected better for star rating of hotel. Staff friendly, food ok.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sanghwa

Stayed 5 nights in Sep 2024

10/10 Excellent

Colleen

Stayed 1 night in Aug 2024

10/10 Excellent

Sheena Kristel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay with free parking
Stayed 1 night in Sep 2024

8/10 Good

Alba, MEXICO CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was good and helpful. The room was big and clean. The hotel is located in a big street well connected to the other main avenues and bus stop.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kijun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

Lai, Garland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Astar Hotel. The facility is clean and comfortable and staff were very friendly. Would recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Jammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really clean. Easy to access with buses and around great restaurants
Stayed 3 nights in Aug 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a reasonable price! The reviews that I read on Expedia before reserving this hotel were all accurate. :) I highly recommend Astar Hotel in Jeju!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Comfortable accommodation.
Stayed 1 night in Jul 2024