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Lotte City Hotel Jeju

4.0 star property

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Photo gallery for Lotte City Hotel Jeju

Outdoor pool
Outdoor pool
Buffet
42-inch LED TV with digital channels, TV
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
83, Doryeong-ro, Jeju City, Jeju, 63127
  • Cheju Halla General Hospital
    ‪4 min walk‬
  • Paradise Casino
    ‪11 min walk‬
  • Dongmun Market
    ‪5 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe Twin Mountain

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Twin Mountain

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room (Mountain)

View from room

Deluxe Double Room (Mountain)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

View from room

Standard Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Ocean

View from room

Deluxe Twin Ocean

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Ocean

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Double Mountain

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Double Mountain

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Double Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Double Ocean

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Family Twin Mountain

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Family Twin Mountain

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Suite Family Twin Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Family Twin Ocean

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Family Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Family Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Twin Room (Deluxe, Mountain)

Premium bedding, pillowtop beds, in-room safe, desk

Family Twin Room (Deluxe, Mountain)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Family Twin Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Family Twin Ocean

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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About this property

Lotte City Hotel Jeju

4-star Jeju City hotel, connected to a shopping center in Yeon-dong
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Lotte City Hotel Jeju offers 255 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Lotte City Hotel Jeju features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This eco-certified hotel also offers multilingual staff, concierge services, and laundry facilities. Onsite covered self parking is complimentary.

Lotte City Hotel Jeju is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
C`cafe - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
C`Lounge - This bar is located by the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KRW 30,000 for adults and KRW 22,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • C`cafe
  • C`Lounge

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 22 floors
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The check-out time will be at 11 AM starting May 1, 2025.
It is the property’s policy that children under 19 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: KRW 12000 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KRW 30000 for adults and KRW 22000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's rooftop outdoor pool is closed periodically due to weather conditions.
This property does not provide disposable personal items, such as toothbrush and toothpaste.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Lotte City Hotel Jeju
Lotte City Jeju
Lotte Hotel Jeju City
Lotte Jeju City Hotel
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte City Hotel Jeju Hotel
Lotte City Hotel Jeju Jeju City
Lotte City Hotel Jeju Hotel Jeju City

Lotte City Hotel Jeju Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1039 reviews
Rating 8 - Good. 244 out of 1039 reviews
Rating 6 - Okay. 69 out of 1039 reviews
Rating 4 - Poor. 23 out of 1039 reviews
Rating 2 - Terrible. 32 out of 1039 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ai Vee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a good standard hotel. Staffs were polite . Easy to join day tour as pickup spots next door to hotel. But , area don’t have lots of shops like other parts of Jeju . Public transport not very convenient. Near to airport n free shuttle service .
Stayed 3 nights in Apr 2025

8/10 Good

Mi young

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport.
Stayed 1 night in Apr 2025

8/10 Good

Mi young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful with a great location close to the airport. It’s a good value for the price—clean and comfortable. I was upgraded to a room with the best view, which was a nice touch.
Stayed 2 nights in Apr 2025

8/10 Good

Man Kei

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Apr 2025

8/10 Good

Hyun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to the airport, with convenient parking and clean facilities. It's an excellent value for the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kok Lim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Bobbi

Liked: Cleanliness, property conditions & facilities, room comfort

Good enough

Everything was nice except at check-in, the guy at the desk never smiled or greeted us. He seemed to be in a bad mood.
Stayed 2 nights in Mar 2025

10/10 Excellent

Merith

Stayed 1 night in Apr 2025

10/10 Excellent

Kshitij, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Jeju city
Stayed 2 nights in Apr 2025

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows are comfy. The view was lush.
Stayed 3 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
It was fine.
Stayed 2 nights in Mar 2025

8/10 Good

Lori, Davenport

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Not many places to eat directly around hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Colin, Ann Arbor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff show great respect to guests and are very helpful. The breakfast was a bit expensive and we decided against it because we only wanted a light snack. Ate at Paris Baguette next door which was pretty good.
Stayed 3 nights in Mar 2025

8/10 Good

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides shuttle to hotel. Hotel is linked to shopping mall. Staff won’t help w luggage so you have to bring it up and down yourself. Laundry room provided. Have to pay for pool if you didn’t include it in your booking. Overall a good stay. Room was big too.
Stayed 1 night in Mar 2025

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC not working and to get air flow going need open at least window. Door open for a while. Inside temp about 28c and outside about 10 to 15c
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Front desk staff were helpful. Housekeeping staff were friendly. First floor concierge lack of knowledge and not friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms & property with good service
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great, centrally located hotel. Clean, quiet and spacious rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

yeokyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

kwang nam

Stayed 3 nights in Jan 2025

10/10 Excellent

Kuan Yin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and tidy room. The room was big and spacious as well. Recommended!
Stayed 3 nights in Jan 2025

8/10 Good

Darlene

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay.

The room and services are good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy stay in a central location. Staff were friendly and helpful and breakfast was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located at city center and near the airport. Rooms a smaller compared to other Lotte hotels I’ve stayed at but bed was comfortable Ample free parking.
Stayed 2 nights in Dec 2024