See all properties

Lotte City Hotel Jeju

4.0 star property

Choose dates to view prices

Photo gallery for Lotte City Hotel Jeju

Outdoor pool
Outdoor pool
42-inch LED TV with digital channels, TV
Buffet
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
$115
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
83, Doryeong-ro, Jeju City, Jeju, 63127
  • Cheju Halla General Hospital
    ‪4 min walk‬
  • Paradise Casino
    ‪11 min walk‬
  • Dongmun Market
    ‪5 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe Twin Mountain

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Twin Mountain

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room (Mountain)

View from room

Deluxe Double Room (Mountain)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

View from room

Standard Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Ocean

View from room

Deluxe Twin Ocean

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Ocean

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Double Mountain

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Double Mountain

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Double Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Double Ocean

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Family Twin Mountain

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Family Twin Mountain

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Suite Family Twin Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Family Twin Ocean

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Family Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Family Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Twin Room (Deluxe, Mountain)

Premium bedding, pillowtop beds, in-room safe, desk

Family Twin Room (Deluxe, Mountain)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Family Twin Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Family Twin Ocean

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Similar properties

Cafe

Maison Glad Jeju

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Kids pool
4.4 out of 5, Excellent, 1,117 reviews
Maison Glad Jeju

About this property

Lotte City Hotel Jeju

4-star Jeju City hotel, connected to a shopping center in Yeon-dong
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Lotte City Hotel Jeju offers 255 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Lotte City Hotel Jeju features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This eco-certified hotel also offers multilingual staff, concierge services, and laundry facilities. Onsite covered self parking is complimentary.

Lotte City Hotel Jeju is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
C`cafe - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
C`Lounge - This bar is located by the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KRW 30,000 for adults and KRW 22,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • C`cafe
  • C`Lounge

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 22 floors
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The check-out time will be at 11 AM starting May 1, 2025.
It is the property’s policy that children under 19 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: KRW 12000 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KRW 30000 for adults and KRW 22000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's rooftop outdoor pool is closed periodically due to weather conditions.
This property does not provide disposable personal items, such as toothbrush and toothpaste.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Lotte City Hotel Jeju
Lotte City Jeju
Lotte Hotel Jeju City
Lotte Jeju City Hotel
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte City Hotel Jeju Hotel
Lotte City Hotel Jeju Jeju City
Lotte City Hotel Jeju Hotel Jeju City

Lotte City Hotel Jeju Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1017 reviews
Rating 8 - Good. 238 out of 1017 reviews
Rating 6 - Okay. 65 out of 1017 reviews
Rating 4 - Poor. 21 out of 1017 reviews
Rating 2 - Terrible. 32 out of 1017 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

TSUN WAI JEFFREY

Liked: Cleanliness, amenities
- Close to airport - Nice rooms -
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were given advice to stay in Jeju-si which would allow us to day drip to various parts of the island. The Lotte Hotel was well placed in town and all staff from all areas of the hotel were welcoming and helpful. The hotel is close to the airport and the free shuttle service to the airport was helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Hortencia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Samantha Sunnah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Ramesh

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff are very rude and not polite. Both front office and breakfast buffet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hyuk, Seoul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice view at breakfast restaurant
Stayed 1 night in Apr 2025

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was good, carpeting could use a shampoo, diffidently didn't want my feet touching it
Stayed 4 nights in May 2025

10/10 Excellent

Kyung-Jin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Hyung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff.
Stayed 3 nights in May 2025

10/10 Excellent

Ulf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel conveniently located close to the airport. Also, tour buses stops at this hotel to pick up passengers.
Stayed 3 nights in May 2025

8/10 Good

Tay

Liked: Cleanliness, staff & service, property conditions & facilities
Good view of the airport and a very convenient location for travel
Stayed 5 nights in Apr 2025

6/10 Okay

Blanche

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

MaryAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was just right for our visit to Jeju. It had everything we needed for our short stay. Staff was very helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Virna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 2 nights in Apr 2025

10/10 Excellent

Ang Boon

Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located.
Stayed 1 night in Apr 2025

10/10 Excellent

Hyuk, Seoul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not many restaurants around the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Vera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient and clean.
Stayed 5 nights in Apr 2025

8/10 Good

John

Rooms were clean, tour operator picked up at your hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Ai Vee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a good standard hotel. Staffs were polite . Easy to join day tour as pickup spots next door to hotel. But , area don’t have lots of shops like other parts of Jeju . Public transport not very convenient. Near to airport n free shuttle service .
Stayed 3 nights in Apr 2025

8/10 Good

Mi young

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport.
Stayed 1 night in Apr 2025

8/10 Good

Mi young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful with a great location close to the airport. It’s a good value for the price—clean and comfortable. I was upgraded to a room with the best view, which was a nice touch.
Stayed 2 nights in Apr 2025

8/10 Good

Man Kei

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Apr 2025

8/10 Good

Hyun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to the airport, with convenient parking and clean facilities. It's an excellent value for the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kok Lim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Bobbi

Liked: Cleanliness, property conditions & facilities, room comfort

Good enough

Everything was nice except at check-in, the guy at the desk never smiled or greeted us. He seemed to be in a bad mood.
Stayed 2 nights in Mar 2025