Along with concierge services, this smoke-free hotel has tour/ticket assistance and free WiFi in public areas.
Hotel Carlos V by Viverestays offers 7 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.
Bathrooms include showers. This Jerez de la Frontera hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Hotel Carlos V by Viverestays features a terrace, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary.
Hotel Carlos V by Viverestays is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limited onsite parking
Onsite parking options include a garage
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Air conditioning
Heating
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 1:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day, plus a deposit of EUR 15 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet deposit: EUR 15 per day
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Hotel Carlos V
Carlos V By Viverestays
HOTEL RESTAURANTE CARLOS V
Hotel Carlos V by Viverestays Hotel
Hotel Carlos V by Viverestays Jerez de la Frontera
Hotel Carlos V by Viverestays Hotel Jerez de la Frontera
Hotel Carlos V by Viverestays Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very average/poor stay. Noisy room at street level. Despite advertising, there is NO Wi-Fi in the rooms. Owner smoked inside reception area. OK location. Cheap.
Bree
Stayed 1 night in Sep 2023
8/10 Good
Tracey
Traveled with family
Sep 11, 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
No frills but a good location and clean
Convenience wise the location was great with paid parking which is a bonus. Hotel has a lovely garden terrace but maybe bring your own booze if you want a drink in it as not too much on offer. My only gripe was the shower head pointed to the wall as soon as you turned it on and the beds were a little uncomfortable. Mine sunk as soon as you sat on it.
Tracey
Stayed 1 night in Sep 2023
10/10 Excellent
Andrew
Jun 24, 2023
Very pleasant hotel
I needed a good night's sleep which I certainly got
Thanks so much
First, the hot water ran out in the middle of the shower. I had to wait for over an hour for the water to be warm again. Second, the air conditioner in my room was loud as a tractor. Third, there was no wifi signal at all in my room. The staff also did not mention anything regarding the wifi and just assumed it wouldn’t matter. Last and the most important thing is the staff’s service. One of the staff, an older gentleman with white hair, was extremely hostile and aggressive when he was trying to charge me for a service I didn’t agree to upgrade for. He was yelling and smashing the table when I refused to pay for the false charge. They then turned into Expedia with a completely fabricated story and tried to ask Expedia to charge me twice for the same false charge. Also none of the staff speaks English or was willing to use translate app to communicate with me. Or they could just want to use this way to fool me since they know I don’t speak the language. It was a horrible experience. I highly recommend any traveller to stay away from this place. They will instantly make up rules that wasn’t written anywhere on the booking confirmation to get every possible euro out of you.
La habitación era de buen tamaño y eso es todo, el resto fue simplemente negativo. El fuerte olor a que la habitación había sido usada por un fumador, la ducha que no sale agua, las paredes que no retienen el sonido y se escucha todo, las moscas en recepción.
De nada sirve poner una nota en el baño diciendo que hay ración de agua después de haberla comprado y estar en la habitación. Hay fuentes de agua por toda la ciudad y el problema es su infraestructura.
Sergio
Stayed 1 night in May 2024
6/10 Okay
Juan Ignacio
Traveled with group
May 19, 2024
Hotel dos estrellas
Hotel de dos estrellas, la habitación antigua, la cama con colchón cómodo, había hormigas en el suelo de la habitación, muchas moscas en la recepción, estaba limpio el cuarto de baño, y habitación amplia. Mucho ruido el extractor del cuarto de baño.
Viel Feuchtigkeit im Haus. Kurz vor Schimmel. Putz viel schon ab. Eine Klima Anlage hat nach kacke gestunken wenn Mann sie angemalt hat hat. Binden sehr kalt, da Stein.