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Jerusalem Gardens Hotel

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Photo gallery for Jerusalem Gardens Hotel

Front of property
Lobby lounge
In-room safe, rollaway beds, free WiFi
Lobby sitting area
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Ze Ev Vilnai Street,4, Jerusalem, JRS, 93686
  • Machane Yehuda Market
    ‪3 min drive‬
  • Israel Museum
    ‪4 min drive‬
  • Western Wall
    ‪8 min drive‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, rollaway beds, free WiFi

Deluxe Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

In-room safe, rollaway beds, free WiFi

Family Room, 2 Twin Beds

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room

In-room safe, rollaway beds, free WiFi

Superior Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | View from room

Junior Suite, 1 Double Bed

  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed

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In-room safe, desk, laptop workspace, blackout drapes

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  • Pool
  • Breakfast included
  • Spa
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3.8 out of 5, Good, (456)
The price is $541
per night
$541 total
includes taxes & fees
Apr 4 - Apr 5
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About this property

Jerusalem Gardens Hotel

Hotel in Kiryat HaLeom
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Jerusalem Gardens Hotel offers 180 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Jerusalem hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Jerusalem Gardens Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

Arabic, English, Hebrew, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ILS 85 for adults and ILS 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in times on Saturdays and Jewish Holidays may begin between 5 PM and 9 PM due to Shabbat/Motzaei chag.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to March 31:
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately ILS 85 for adults and ILS 50 for children
  • Rollaway bed fee: ILS 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Gardens Hotel Jerusalem
Gardens Jerusalem
Hotel Jerusalem Gardens
Jerusalem Gardens
Jerusalem Gardens Hotel
Jerusalem Gardens Hotel Spa
Jerusalem Gardens Hotel Spa
Jerusalem Gardens Hotel Hotel
Jerusalem Gardens Hotel Jerusalem
Jerusalem Gardens Hotel Hotel Jerusalem

Jerusalem Gardens Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 133 out of 774 reviews
Rating 8 - Good. 285 out of 774 reviews
Rating 6 - Okay. 200 out of 774 reviews
Rating 4 - Poor. 90 out of 774 reviews
Rating 2 - Terrible. 66 out of 774 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Stayed 4 nights in Nov 2024

4/10 Poor

Stephanie L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness
Hotel in midst of renovations....
We have stayed at Jerusalem gardens a few times before, but this time we were disappointed. When making our booking we did note that there would be no pool or exercise room because of renovations. However we soon discovered that there were a few other drawbacks to the renovations, including significant noise starting 8:30AM, which made it impossible to stay in our room; and no parking available. The breakfast was barely average. Other things that one expects from decent hotels -- like internet and the ability to checkout at noon were not available.
Stayed 2 nights in Oct 2024

6/10 Okay

Chaim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Waiting for the upgrades and pool return
Stayed 2 nights in Jun 2024

6/10 Okay

KERRY, BELLEVUE

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Area around hotel being renovated except no work being done due to war situation.
Stayed 5 nights in May 2024

6/10 Okay

KERRY, BELLEVUE

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Area outside undergoing renovations except nothing happening at this due to war conditions. Hotel very old which was very evident. Restaurant facilities very good

4/10 Poor

Chaim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great staff but needs more
Stayed 2 nights in Jun 2024

2/10 Terrible

Muyaser

Disliked: Cleanliness
Not clean hotel smells very bad very expensive and the people they were resident in the hotel. They were aggressive ..
Stayed 1 night in Oct 2023

2/10 Terrible

Meir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were totally disgusting and dirty. We asked to change rooms and even the new room was uninhabitable. We checked out four days early and stayed elsewhere
Stayed 5 nights in Aug 2023

6/10 Okay

Richard

Liked: Staff & service
Poor parking.
Stayed 2 nights in Jun 2023

4/10 Poor

Tal

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is actually a construction site. The pool, gym and parking are gone. The room itself was updated, big and nice. Elevators are new too.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotel with lame front desk help
Under construction. Wasn’t able to use pool or facilities. Manager at front desk blamed me for not knowing about pool in a very rude and condescending way. Was t worth the money even if it had a pool. Run down slightly grungy room.
Stayed 1 night in Jan 2023

4/10 Poor

TAMIR

Disliked: Cleanliness, property conditions & facilities
.
Stayed 5 nights in May 2023

4/10 Poor

cesar

Traveled with family
Disliked: Staff & service, property conditions & facilities
People very unpleasant
Stayed 2 nights in May 2023

6/10 Okay

SHLOMO KATZ

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

frumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023

2/10 Terrible

Abraham

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First off, the website says there is parking. Before I booked, I called to confirm that there is parking, which they confirmed. I show up last night, low and behold there’s no parking. Come into the hotel, security guard is completely spaced out, need to summon someone to check me in. The lobby looks shabby. Then it goes from bad to worse. Come to the room, the bathroom is has patched holes, the grout is gross, and the bathtub is tiny. The lamp shades have good caked on, there is a pacifier on the floor, indicating they didn’t clean the room. But then things go from bad to worse, I take the blanket off the bed to lay down and the sheets are stained!?!?! This was beyond awful. The price was good, if the hotel was clean. Wouldn’t even mind the shabbiness, but the dirt!!!
Stayed 1 night in Jan 2023

6/10 Okay

Chaim

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great staff but on street paid parking only
I visit several times per year but this time I had to park on the street which cost me 3 tickets and over $150. Staff always great. no ramp up entrance for luggage & no more "happy" hour. Great location.
Stayed 2 nights in Dec 2022

6/10 Okay

ari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
they should have made it much more clear that the property was very loud due to construction. Also, the check in process was a big problem since the hotel did not have the guest listed in their system

10/10 Excellent

Lelti

Traveled with family
Liked: Cleanliness, staff & service
Nice customer service

2/10 Terrible

Joseph, brooklyn

Stayed 1 night in Dec 2022

4/10 Poor

joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2022

6/10 Okay

Lois

Traveled with partner
Liked: Cleanliness, staff & service
the property is a short walk to the light rail and one stop to the train station that can take you anywhere you want to go in Israel. The property has undergone some renovation but the rooms are dated, though they are comfortable and met our needs. Cost of the room was affordable. We had Friday night meals, which were $45/person. Shabbat lunch is the same price.

10/10 Excellent

athene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2022

10/10 Excellent

Yoav

Stayed 1 night in Sep 2022