Mount Zion Boutique Hotel

4.5 star property

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December 2024
January 2025

Photo gallery for Mount Zion Boutique Hotel

Sundeck
Turkish bath, aromatherapy, facials, Ayurvedic treatments
Front of property
Deluxe Room | Premium bedding, in-room safe, desk, free WiFi
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Spa
  • Housekeeping

Explore the area

Map
17 Hebron Road, Jerusalem, 93546
  • Jaffa Gate
    14 min walk
  • Mount Zion
    14 min walk
  • Tower of David Museum of the History of Jerusalem
    14 min walk
  • Tel Aviv (TLV-Ben Gurion)
    57 min drive

Room options

Superior Room, 1 Double or 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

Suite

  • 700 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Mount Zion Boutique Hotel

4.5-star hotel in Mishkenot Sha'ananim
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Self parking is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Mount Zion Boutique Hotel offers 137 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a full-service spa, Mount Zion Boutique Hotel features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is available for a surcharge.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mount Zion Boutique Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Onsite venue - restaurant. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Hebrew, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • In-room massages
  • Turkish bath

Accessibility

  • Elevator

More

  • 6 floors
  • Built in 1882
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that check-in on Saturdays and Jewish holidays may only be possible 2 hours after sunset.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 32 per person
  • Airport shuttle fee: USD 100 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's seasonal pool is subject to closure periodically due to weather conditions or private events.

Property is also known as

Hotel Mount Zion
Mount Zion Hotel
Mount Zion Hotel Jerusalem
Zion Hotel
Mount Zion Jerusalem
Mount Zion Boutique Hotel Jerusalem
Mount Zion Boutique Hotel
Mount Zion Boutique Jerusalem
Mount Zion Hotel Jerusalem
Mount Zion Boutique Hotel Hotel
Mount Zion Boutique Hotel Jerusalem
Mount Zion Boutique Hotel Hotel Jerusalem

Mount Zion Boutique Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 215 out of 520 reviews" "
Rating 8 - Good. 191 out of 520 reviews" "
Rating 6 - Okay. 66 out of 520 reviews" "
Rating 4 - Poor. 35 out of 520 reviews" "
Rating 2 - Terrible. 13 out of 520 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Mt. Zion Boutique
The stay was very comfortable. The staff was courteous, and professional.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The location was good, it is barely 13 minute walk to both Jaffa Gate and Zion Gate, so the center of everything is just there, that is uneatable about the hotel.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location near dining and all attractions !
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, very very close to the Old City. Excellent food. Staff so kind and helpful. Loved it!
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views ! Super location to the Western wall, the Menachem Begin museum , Yemin moshe and downtown jerusalem Five star all around !
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel looking at the walls of old Jerusalem. The hotel has an interesting history of it own. We plan to stay at Mount Zion Boutique hotel again next year.
Stayed 3 nights in Sep 2019

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very poor condition hotel...very old and very pricy
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommended. nice crew, clean rooms. good breakfast.
Stayed 1 night in Aug 2019

6/10 Okay

Elise

Liked: Cleanliness
"Boutique Hotel" is a Misnomer
It's a great location, being about a 20 minute walk from the Old City. But, the hotel lacked the niceties that I've found at other places. We had to ask to have additional shampoo, soap, etc, and the items were left hanging in a bag on our door. The beds were made in a short-sheeted style, which was annoying. There wasn't coffee or water available in the lobby, as we had in our hotel in Tel Aviv. On the plus side, the breakfast was delicious, although the service was not good. The hotel staff ranged from horrible to phenomenal (one young man who went the extra mile for us.) The pool is big and is good for swimming laps if that's important to you. I would not call this place a "Boutique Hotel." Granted, it's not the US, I realize, but we stayed in a more modest, less expensive hotel in Tel Aviv that had many more "bells and whistles" than this place.
Stayed 3 nights in Aug 2019

8/10 Good

Nicola

Liked: Staff & service
Stayed 8 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a charming hotel with gorgeous views and a beautiful pool not typical for this category, which is let down by poor maintenance and housekeeping staff and one particularly surly front desk clerk. We come back for its location which is convenient for us, the local feel of the historic parts of the complex, the great breakfasts, and always ponder why they don't prioritize better maintenance of the property and higher standards of cleanliness. Thiere was a particularly unspeakable situation greeting us in our bathroom which was grudgingly addressed without it occurring to anyone to offer an apology. Additionally those booking through Expedia may find themselves treated as second class citizens by the aforementioned surly front desk clerk, who denied the hotel's acknowledgement and undertaking to accommodate our request for an early check in withe the statement that they'd never accommodate such a request from an Expedia booker, notwithstanding being shown the email from the hotel on my phone. Notwithstanding, we enjoy this hotel and appreciated being upgraded to a suite, but wish the management would inculcate some values of customer service in the staff.
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel said that there was no problem finding public parking nearby. Luckily someone from Jerusalem helped us park our car and "not nearby". We were very surprised to find out that breakfast was not included..
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mount Zion is in a great location, beautiful property and very friendly staff.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Beautiful boutique hotel, great location, walking distance to the Old City and other parts of Jerusalem
Stayed 3 nights in Jul 2019

2/10 Terrible

ROY, Alotau

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is very nice. It is near the old city so one can walk from there. However, don’t stay at this hotel if you expect good service or staff to be pleasant. During our stay only one member of staff was helpful. The front desk deserve the trophy for worst service and disgusting customer service. We arrived early and no attempt was made to get us a room. We were told to wait until 3pm. Okay that is the rules but it was the attitude of the staff that stood out. Checking out was worse. We had a late checkout but the staff said we didn’t. I had to show them the print out from Expedia. Then they reluctantly agreed. However we had cleaners constantly knocking on the door asking when we were leaving the room. When we eventually left, the guy on the reception was so obnoxious. He never said thank you just gave us the bill and then dumped the change on the counter. Horrible staff. Choose another to stay as it is not worth the money.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with group, Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We Stayed here 12 years ago and it was great. Now it seems like the staff doesn’t care at all. Service was poor the sheets on the bed didn’t fit or torn. The hotel is situated for a perfect view but the windows were filthy. The staff were downright argumentative, not a pleasant experience at all.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
History and a good hotel too
An amazing landmark, the Mount Zion is a monument in itself, having been a hospital, as well as a place where Israeli fighters dug in in 1948. The view from the hotel is breathtaking. Their breakfast buffet is one of the 3 best in the country. The Hammam seems like it has travelled through time. You almost expect to see a sultan dropping by.
Stayed 2 nights in Apr 2019