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Orient by Isrotel exclusive

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Photo gallery for Orient by Isrotel exclusive

Orient City View Suite | View from room
Hallway
Sundeck
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available

Explore the area

Map
3 Emek Refaim St, Jerusalem, 91999
  • Jaffa Gate
    ‪17 min walk‬
  • Al-Aqsa Mosque
    ‪3 min drive‬
  • Western Wall
    ‪6 min drive‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪44 min drive‬

Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Templer Executive Room

Templer Executive Room | 1 bedroom, minibar, in-room safe, blackout drapes

Templer Executive Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Garden Room

Orient Garden Room | 1 bedroom, minibar, in-room safe, blackout drapes

Orient Garden Room

10.0 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Suite

Orient City View Suite | Living room | Flat-screen TV

Orient City View Suite

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Room

1 bedroom, minibar, in-room safe, blackout drapes

Orient City View Room

9.2 out of 10
Wonderful
(10 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Old City View

1 bedroom, minibar, in-room safe, blackout drapes

Orient Old City View

9.8 out of 10
Exceptional
(12 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Suite

Orient Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Orient Suite

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Templer Deluxe Room

Templer Deluxe Room | 1 bedroom, minibar, in-room safe, blackout drapes

Templer Deluxe Room

10.0 out of 10
Exceptional
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Room

1 bedroom, minibar, in-room safe, blackout drapes

Orient Room

9.6 out of 10
Exceptional
(28 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Orient by Isrotel exclusive

Hotel in German Colony
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Orient by Isrotel exclusive offers 243 accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.
In addition to a full-service spa, Orient by Isrotel exclusive features an indoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This Art Deco hotel also offers a seasonal outdoor pool, a fitness center, and a rooftop terrace. Parking is available onsite for a surcharge.

Orient by Isrotel exclusive has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Orient by Isrotel exclusive has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, French, Hebrew, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Art Deco architecture
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Orient Jerusalem
Orient Hotel Jerusalem
Orient by Isrotel exclusive Hotel
Orient by Isrotel exclusive Jerusalem
Orient by Isrotel exclusive Hotel Jerusalem

Orient by Isrotel exclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 456 out of 669 reviews
Rating 8 - Good. 138 out of 669 reviews
Rating 6 - Okay. 31 out of 669 reviews
Rating 4 - Poor. 21 out of 669 reviews
Rating 2 - Terrible. 23 out of 669 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kimball

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and priced in line with its nearby competitors. My room was spacious and spotless. I was attending a convention that included lunch. Sadly, there was not enough space in the dining room to accommodate all of our attendees at one time, so I missed lunch twice. I love the neighbourhood, and the staff were excellent.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place rooftop pool and indoor pool/spa/ 24hr gym and amazing breakfast tbh for its price point it destroys its competitors
Stayed 2 nights in Feb 2025

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Yhoram

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

4/10 Poor

HilA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Low value for money- SPA facilities ,Brekfast ,staff
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

10/10 Excellent

Neri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

2/10 Terrible

Helene

Stayed 3 nights in Jan 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

All was perfect! Thank you !
Stayed 1 night in Jan 2025

10/10 Excellent

Gil

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, good service. Great location - many options for lunch or dinner. 20 minute drive from the Kotel, 15 minutes from Machane Yehuda. Stay here
Stayed 2 nights in Jan 2025

10/10 Excellent

adiel

Stayed 1 night in Jan 2025

8/10 Good

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Abigail

Stayed 2 nights in Dec 2024

10/10 Excellent

Zev

Stayed 1 night in Dec 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

I continue to come back to this fantastic hotel. Love the location, hotel, rooms, services and food.
Stayed 1 night in Dec 2024

10/10 Excellent

Hector, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
N/c
Stayed 1 night in Dec 2024

2/10 Terrible

Moshe

Stayed 1 night in Nov 2024

8/10 Good

IRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, we loved our suite and everyone was so wonderful. Thank you!
Stayed 3 nights in Oct 2024

4/10 Poor

Soriya

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Terrible stay! Better hotels in J’slm

Keep looking! It’s so loud from the nightclubs around blasting music, you’d think you were in a nightclub. The design was so poor and that the shower would breed mold and smell like mold daily despite chlorine cleanings. The design allowed for no ventilation in the shower, breeding a lot of mold. Additionally, you would have to be in complete darkness in the bathroom on the Sabbath, because there is a big window, showing the interior of the bathroom to the bedroom. So if left the light on, that means light would be on in your bedroom all night, which is a strange design for Israel, knowing that a lot of people do not use turn on or off lights on the Sabbath. It’s very frustrating that if you want to order food to the room or need anything and you dial the operator, you don’t get anybody onsite and they tell you that room service will call you back. Many times I had a call upwards of five times over a span of maybe 40 minutes in order for room service to even call me in order to order food. the manager was very nice and trying extra hard to be helpful but the entire system is flawed. The food tasted delicious except for in the lobby bar. I ordered the ravioli dish, and it was soaked with may be the equivalent of 10 tablespoons of butter, was just too much fat for my stomach to handle, and was up all night nauseous. I do not recommend anybody stay here. In addition to the mentioned problems, while the spa and the rest of the hotel looks very nice, the old masseuse was awful.
Stayed 12 nights in Oct 2024

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable hotel with a great pool and facilities
Stayed 1 night in Nov 2024