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Palatin Hotel Jerusalem

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Photo gallery for Palatin Hotel Jerusalem

Exterior
Reception
Gift shop
In-room safe, blackout drapes, iron/ironing board, cribs/infant beds
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
4 Agripas Street, Jerusalem, 94301
  • Ben Yehuda Street
    ‪1 min walk‬
  • Machane Yehuda Market
    ‪8 min walk‬
  • Jerusalem Great Synagogue
    ‪10 min walk‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪49 min drive‬

Room options

View all photos for Double or Twin Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Double or Twin Room

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Superior Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room, 1 Twin Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Economy Single Room, 1 Twin Bed

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Family Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Economy Double or Twin Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Economy Double or Twin Room

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Single Room, 1 Twin Bed

  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Palatin Hotel Jerusalem

Hotel in Jerusalem City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free Cantonese breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and concierge services.
Palatin Hotel Jerusalem offers 23 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels.

Bathrooms include showers, slippers, and hair dryers. This Jerusalem hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and limo/town car service. This Jerusalem hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Palatin Hotel Jerusalem is a smoke-free property.

Guests are offered a complimentary Cantonese breakfast each morning.
Palatin Hotel Jerusalem has a restaurant on site.

Languages

Arabic, English, French, German, Hebrew, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (surcharge)

Food and drink

  • Free Cantonese breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Crib
  • Laundry facilities
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 1936
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ILS 85 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Palatin
Hotel Palatin Jerusalem
Jerusalem Palatin Hotel
Palatin Hotel
Palatin Hotel Jerusalem
Palatin Jerusalem
Palatin Jerusalem Hotel
Palatin Hotel Jerusalem Hotel
Palatin Hotel Jerusalem Jerusalem
Palatin Hotel Jerusalem Hotel Jerusalem

Palatin Hotel Jerusalem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 126 out of 660 reviews
Rating 8 - Good. 280 out of 660 reviews
Rating 6 - Okay. 145 out of 660 reviews
Rating 4 - Poor. 62 out of 660 reviews
Rating 2 - Terrible. 47 out of 660 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everywhere, highly recommend. Good customer service.
Stayed 10 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine for my needs. The room was small—8’x8’. The Israeli breakfast was of low quality.
Stayed 2 nights in Jan 2020

8/10 Good

GeeDee, NYC

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The Palatin was built in 1936 and is very old-school Israel/European. They put me in an older section of the hotel (ground floor) which seemed dirtier than the rest of the hotel, but I had a small dog with me and maybe that was why. The room was absolutely fine - hot water, great water pressure, comfortable bed, warm radiator heating (plus an additional wall heater, if needed). I would happily stay here again except for the two electrical towers that are directly across the narrow pedestrian 'street' and directly across from my window. The staff was very friendly and the breakfast was a cold buffet that was more than enough for nourishment. If you are not disturbed by the electrical towers, then this is a wonderful, inexpensive, centrally located, and friendly place to stay.
Stayed 2 nights in Jan 2020

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

6/10 Okay

Sarah

Stayed 1 night in Dec 2019

4/10 Poor

Stan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it
We had to cancel our booking after the check in. The rooms are far away from the photos posted by and about the hotel, they are old-fashioned, dirty, small, smelly and in very bad condition. They tried to offer another room with the same quality, that was totally nonsense. It is in worse condition than in a cheap hostel. When we asked them about the photos posted on Hotels.com it was told that these qualities are required by these websites (even if they are not real). That's crazy.
Stayed 2 nights in Dec 2019

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

IOANNA

Liked: Staff & service, room comfort
Very central hotel
the room isn't like photos, it's too old and need a seriously renovation.. but its very central next to everything cafes bakery restaurants bars and the light tram stop is 50m away. Good heating in late November and very helpful staff.Breakfast is quite good
Stayed 3 nights in Nov 2019

6/10 Okay

Steve, Baltimore, MD

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly and the location is great, but the room needs to be renovated and the mattressess are old and soft and need to be replaced.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
the hotel is good for backpackers only. NO ELEVATOR IF YOU HAVE LUGGAGES.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
I left my charger, the wire in the room. No one made the fort to call me or an email. I stayed only 1 night. Location is great
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time to stay at the Palatin hotel. All the staff are friendly and extremely helpful. I lost my carry on en route from Tel Aviv to Jerusalem on the shuttle bus (Nesher driver gave my carry on to another person). Karmi and Eli at the reception tried their best to help me find it. Getachew also at reception helped me very much as well. I find the Palatin to have a home like atmosphere, breakfast is always good even if more of the same and the rooms are always clean and towels are fresh. Hanna from USA
Stayed 7 nights in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very small room. No elevator. No parking. Tv was not working. Remote for A/C missing. Washroom very small.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the only good thing actually I went back later to get a cup of tea and the check in person was very rude to me and said nasty words to me I felt so hurt and horrible
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The property is well situated clean but very dated decor and need few repair jobs. Breakfast was disappointing as not what it used to be breakfast no fruit and only one cereal. But the staff are excellent very friendly and helpful and that’s why we love it there. Next year In Jerusalem
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location very accommodating staff. Easy access for transportation. A true gem
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Sep 2019

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and location
Basic hotel but in a great area of Jerusalem and the staff was very friendly. It's clean does its job and the rooms are quite big by Israeli standards.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay staff are so nice and accomodating and so helpful.We enjoyed our stay.
Stayed 12 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived in the property nowane help me bring up my suitcases as there is no lift only stairs I arrived in the room full of dust and hair on the beds there is no safe and no fridge in the hotel one of the people who works in reception gave us attitude the whole time I do not recommend anyone staying at this hotel again The air conditioning was not working at all I told the reception and they said they will try call someone to fix it They then called someone to fix it 3 days into staying into the hotel and the person said it's only going to be fixed after I leave the hotel So they changed rooms for us but I had 4 days in the hotel without any air conditioning I promise you it's not worth for anyone to stay in this hotel
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessibility to the coffee machine and enjoying sitting on the balcony
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A great location, big room and lovely staff. Could do with some tlc. We had a great time and would come back.
Stayed 2 nights in Jun 2019