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Prima Palace Hotel

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December 2024
January 2025

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Deluxe Twin Room, Balcony | In-room safe, individually decorated, individually furnished, desk
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2 Pines Street, Jerusalem, 9128002
  • Machane Yehuda Market
    4 min walk
  • Ben Yehuda Street
    7 min walk
  • Mamilla Mall
    18 min walk
  • Tel Aviv (TLV-Ben Gurion)
    41 min drive

Room options

View all photos for New Deluxe

In-room safe, individually decorated, individually furnished, desk

New Deluxe

  • 194 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, individually decorated, individually furnished, desk

Superior Twin Room

  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior New

Superior New | In-room safe, individually decorated, individually furnished, desk

Superior New

  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony | In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, Balcony

  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort New

Comfort New | In-room safe, individually decorated, individually furnished, desk

Comfort New

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Prima Palace Hotel

Jerusalem hotel with restaurant
Along with a restaurant, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Prima Palace Hotel offers 76 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Jerusalem hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Prima Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
Barrakat Hall - This restaurant serves dinner only. A children's menu is available.
Shoham Hall - This restaurant serves breakfast only. Open daily.

Languages

English, French, Hebrew, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: ILS 80 for adults and ILS 40 for children
  • A restaurant

Restaurants on site

  • Barrakat Hall
  • Shoham Hall

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in time ends at 8 PM on Fridays and Jewish holidays, and check-in on Saturdays starts after 10 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately ILS 80 for adults and ILS 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hotel Prima Palace
Prima Palace
Prima Palace Hotel
Prima Palace Hotel Jerusalem
Prima Palace Jerusalem
Prima Palace Hotel Hotel
Prima Palace Hotel Jerusalem
Prima Palace Hotel Hotel Jerusalem

Prima Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 142 out of 346 reviews" "
Rating 8 - Good. 124 out of 346 reviews" "
Rating 6 - Okay. 43 out of 346 reviews" "
Rating 4 - Poor. 18 out of 346 reviews" "
Rating 2 - Terrible. 19 out of 346 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aytan, Safed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, great location and close to everything
Stayed 6 nights in Sep 2024

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Location
Stayed 3 nights in Jul 2024

8/10 Good

Rivki

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Sandra

Traveled with partner
Liked: Staff & service
Good location and reasonable quality
Stayed 1 night in Jun 2024

10/10 Excellent

Malka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was beautiful
Stayed 6 nights in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
The hotel provided all the services I was seeking. The food was good and the hotel condition was also of a good standard. The staff provided good service. The location of the hotel is ideal, allowing easy access across key locations in Jerusalem.
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Stayed 3 nights in Apr 2024

10/10 Excellent

MOSHE

Stayed 3 nights in Mar 2024

8/10 Good

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Rudi, cedarhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Jan 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Jan 2024

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kf
Stayed 8 nights in Aug 2023

10/10 Excellent

saul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located , great staff
Stayed 7 nights in Aug 2023

8/10 Good

Arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Jul 2023

10/10 Excellent

michal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing small hotel in a very diverse area. Staff was very accommodating great place to stay.
Stayed 1 night in Jun 2023

8/10 Good

Ramiro

Traveled with family
Liked: Cleanliness, staff & service
Well located decent property.
Stayed 4 nights in Jun 2023

8/10 Good

Solomon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It fulfilled our expectations. We were comfortable and enjoyed our time at the hotel.
Stayed 4 nights in Jun 2023

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
A decent hotel conveniently located
Stayed 1 night in Jun 2023

10/10 Excellent

Malka

Stayed 6 nights in Jun 2023

10/10 Excellent

yecheskel

Liked: Cleanliness, staff & service, property conditions & facilities
in center of town
Stayed 2 nights in May 2023

10/10 Excellent

Yehuda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

8/10 Good

MIRIAM

Liked: Cleanliness, room comfort
Hotel was basically clean. Is desperate for a renovation. They say it’s coming. Breakfast was delicious and plentiful.
Stayed 3 nights in May 2023

2/10 Terrible

Moshe

Stayed 1 night in May 2023

10/10 Excellent

Abraham

Stayed 3 nights in Apr 2023