First of all, I booked a double bed and arrived to find two separate beds.
They didn’t even bother to place a double mattress or double sheet.
When we asked for it, they said it would take time for the staff to come and set it up, but we had a tight schedule and had to leave. We returned late, and by then, there was no service available to make the changes.
Additionally, the website stated that the price was final, but when we arrived, we were required to pay additional taxes.