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Shamai Suites Jerusalem

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shamai Suites Jerusalem

Apartment, 1 Bedroom | In-room safe, soundproofing, cribs/infant beds, free WiFi
Fridge, microwave, electric kettle
Front of property
Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, electric kettle
Deluxe Room | In-room safe, soundproofing, cribs/infant beds, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ben Hillel 15, Jerusalem
  • Ben Yehuda Street
    1 min walk
  • Jerusalem Great Synagogue
    10 min walk
  • Machane Yehuda Market
    10 min walk
  • Tel Aviv (TLV-Ben Gurion)
    55 min drive

Room options

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About this property

Shamai Suites Jerusalem

Aparthotel in Jerusalem City Centre
Concierge services, tour/ticket assistance, and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and an LCD TV with cable channels. Additional amenities include an electric kettle, a hair dryer, and a safe.
Shamai Suites Jerusalem offers 18 air-conditioned accommodations with safes and hair dryers. Kitchenettes offer refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

Shamai Suites Jerusalem features tour/ticket assistance, concierge services, and an elevator. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Shamai Suites Jerusalem is a smoke-free property.

Languages

English, Hebrew, Russian

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 100 per night
Cribs (infant beds) are available for ILS 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ILS 350 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ILS 350 (one-way), (up to 2 years old)
  • Crib (infant bed) fee: ILS 50.0 per day
  • Rollaway bed fee: ILS 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

Shamai
Shamai Suites
Shamai Suites Apartment
Shamai Suites Apartment Jerusalem
Shamai Suites Jerusalem
Shamai Suites
C.C City Center Hotels L.T.D
Shamai Suites Jerusalem Jerusalem
Shamai Suites Jerusalem Aparthotel
Shamai Suites Jerusalem Aparthotel Jerusalem

Shamai Suites Jerusalem Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 180 out of 395 reviews" "
Rating 8 - Good. 151 out of 395 reviews" "
Rating 6 - Okay. 37 out of 395 reviews" "
Rating 4 - Poor. 13 out of 395 reviews" "
Rating 2 - Terrible. 14 out of 395 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Elaine

Stayed 1 night in Dec 2022

8/10 Good

John

Liked: Cleanliness
Fair value but right across the street from a raucous hostel that offers a party deck that is VERY NOISY late at night. Also, no front desk or reception staff, you have to call someone to enter building which means you need local phone service on mobile phone.
Stayed 4 nights in Dec 2022

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location Big place Clean I love this place.

2/10 Terrible

JAIME H ARDILA

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It's a very dirty place, since the entrance. Towels are more grey than white. Rooms, and bathroom are not cleaned daily. Curtains are broken. Living room has not receive maintenance for years
Stayed 6 nights in Nov 2022

10/10 Excellent

jorge, Hamilyon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good in general

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was wonderful! We walked everywhere. Lots of shops and restaurants. The suite was spacious. We loved that our two boys got their own small bedroom with comfortable twin beds. The living room furniture is a little old and the place felt a bit dusty but all in all we loved our stay!
Stayed 1 night in Jun 2022

4/10 Poor

James

Traveled with partner
Liked: Amenities
The room was okay but checking in was an issue. It wouldn’t have been an issue if we could have been e-mailed a code beforehand to get into the building Also the phone # was useless as we hadn’t found a cell store to buy an Israeli SIM card yet. The amenities such as shampoo & lotions were nice as was the jacuzzi tub but we had to ask for bowls, utensils & cups. We bought our own dish cloth & dish soap as there was none there. We had to ask to have the floor swept. There wasn’t a broom in the room. We weren’t told that there was a Disco adjacent to our room. On 2 nights of our stay the music was so loud we had to leave the room at 1:00 am as we couldn’t sleep it went on ‘til 3:00 am. We are okay with a bit of street noise but this was really too much!
Stayed 10 nights in Apr 2022

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Very good
Stayed 5 nights in Jan 2022

10/10 Excellent

Roy

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Ariel

Disliked: Cleanliness, room comfort
bad experience
noisy, bad service, dirty, confusing employees, terrible check in experience
Stayed 2 nights in Dec 2021

6/10 Okay

Mark

Liked: Cleanliness
Central location to lay your head
I primarily use Hotels.com because the guest ratings are usually fairly accurate. However, they missed the mark on this one. This hotel offers a central location to great restaurants and activities but falls short on most everything else. There is no lobby...so checking in is challenging. The price is less expensive than most but the furnishings are badly worn. Paint chipping from ceilings, sliding doors that dont properly lock and the inconsistency of hot water make this hotel a little sketchy.
Stayed 4 nights in Nov 2021

8/10 Good

Maria

Liked: Cleanliness, room comfort
Excellent Location
The room was spacious, and in good condition. No front desk and very little interest in being attentive. We ended up using another Hotel to arrange car service to the airport, finding a COVID19 testing location for our return trip and getting local information. This place is great for an extended trip if you are very familiar with the Jerusalem area.
Stayed 5 nights in Nov 2021

2/10 Terrible

Lesley

Disliked: Cleanliness, room comfort
VERY DISAPPOINTING
Awful....no hot water, no lock on outer door, hall light did not switch off. 3 hangers in tiny wardrobe for 2 people. Not enough cutlery. Not enOugh towels. Safety deposit box broken. Crumbs in the cutlery drawer. Described as Deluxe!! It was less than basic! Meant to have a front desk/concierge, this was non existent. In a busy street, very noisy, we could not sleep as there was noise outside until 3am. We checked out after one night....one of the worst places we have ever stayed in.
Stayed 8 nights in Oct 2021

2/10 Terrible

shimon

Disliked: Cleanliness
Stayed 1 night in Sep 2021

6/10 Okay

Ilan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Hedy B

Liked: Cleanliness, room comfort
Great stay
Location was ideal for being in the heart of activity. Right off the pedestrian mall. The room was comfortable with great air conditioning, great natural light, and a strong shower. Room cleaning and towel change was a bit sporadic but the on-site employee will respond quickly to anything you need. Secure lock on door. Large safe in room. There were no hangars origanally but staff quickly remedied that.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is in an excellent location, staff was friendly and accommodating, apartment is spacious and comfortable. The couch could use an update but the mattresses, blankets and pillows were comfortable and clean.
Stayed 4 nights in Jul 2021

10/10 Excellent

LIRAZ

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

shirley

Traveled with family
Liked: Room comfort
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly room. Cigarettes... Not clean enough. Perfect location
Stayed 1 night in Feb 2021

4/10 Poor

vadim

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Poor place to stay
Bad condition, seemed like it haven't been cleaned for months. Strong smell of cigarettes
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Feb 2021

8/10 Good

Dganit

Stayed 1 night in Dec 2020

8/10 Good

keren

Traveled with family
Liked: Room comfort
Stayed 1 night in Dec 2020

2/10 Terrible

Dave, NY

Traveled with partner
Disliked: Property conditions & facilities
Last night at 2:30am five police officers raided our hotel room. They didn't knock. They entered without warning using a room key (found at a crime scene) to enter the room while we were sleeping. They questioned us and noted we were lucky they found the key before the people they were looking for. It is completely unacceptable we were provided with a room with a missing key. The hotel should provide better security to its customers,
Stayed 1 night in Dec 2020