The following facilities or services will be unavailable from November 4 2024 to November 4 2024 (dates subject to change):
The following facilities are closed seasonally each year. They will be closed from November 4 to November 4:
The property will be renovating from November 4 2024 to November 4 2024 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Evergreen Resort Hotel (Jiaosi) features a full-service spa, hot springs, and 6 spa tubs. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. A 24-hour business center is on site at this 4.5-star property.
Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers an outdoor pool, a children's pool, and a fitness center. An area shuttle within 3 kilometers, a train station pick-up service, and a train station drop-off service are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
Evergreen Resort Hotel (Jiaosi) is a smoke-free property.
Evergreen Resort Hotel (Jiaosi) offers 231 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers. This Jiaoxi resort provides complimentary wired and wireless Internet access. Additionally, rooms include designer toiletries and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 10:00 AM and 11:30 AM.
Laurel Buffet Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Cafe Riverbank - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.
Guests can indulge in a pampering treatment at the resort's full-service spa. Children under 7 years old are not allowed in the spa without adult supervision.
Public bath/onsen services include a yukata (Japanese robe). There are hot springs on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hot springs and complimentary bicycles are featured at the resort. 6 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 20
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted.
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Electrostatic spray is used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Parking height restrictions apply
Number of children who can stay free - 2
Gap period enforced between guest stays - 24 hours
Pool access available from 8:00 AM to 10:00 PM.
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parking height restrictions apply.