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Hotel Royal Chiaohsi

4.5 star property

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Photo gallery for Hotel Royal Chiaohsi

View from room
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Hot springs
View from room
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
No.69, Wufeng Rd., Jiaoxi, Yilan County, 262

Room options

View all photos for Western View Suite (Double)

Western View Suite (Double) | Minibar, in-room safe, individually decorated, laptop workspace

Western View Suite (Double)

  • 427 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Building Mezzanine Floor Suite

Minibar, in-room safe, individually decorated, laptop workspace

Deluxe Building Mezzanine Floor Suite

  • 958 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Japanese Suit View -2 people

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suit View -2 people

  • 605 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Complex Suite

Complex Suite | Minibar, in-room safe, individually decorated, laptop workspace

Complex Suite

  • 678 sq ft
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Japanese Suite -2 people

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suite -2 people

  • 605 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Western Suite (Double)

42-inch LED TV with digital channels, TV, Netflix

Western Suite (Double)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Western Suite (Twin)

42-inch LED TV with digital channels, TV, Netflix

Western Suite (Twin)

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, City View

Presidential Suite, City View | View from room

Presidential Suite, City View

  • 1245 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Suite

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suite

  • 605 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for The Exquisite Building In The Middle Floor Suite

Minibar, in-room safe, individually decorated, laptop workspace

The Exquisite Building In The Middle Floor Suite

  • 925 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Western View Suite (Twin)

Minibar, in-room safe, individually decorated, laptop workspace

Western View Suite (Twin)

  • 427 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese View Suite

Minibar, in-room safe, individually decorated, laptop workspace

Japanese View Suite

  • 605 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Futons

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About this property

Hotel Royal Chiaohsi

4.5-star Jiaoxi hotel close to Jiaosi Hot Springs
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas, free self parking, and free train station drop-off are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Royal Chiaohsi offers 193 accommodations with minibars and safes. These individually decorated accommodations include dining tables. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with hydromassage showerheads, spring water baths, slippers, and toilets with an electronic bidet.

This Jiaoxi hotel provides complimentary wired and wireless Internet access. 42-inch LED televisions come with digital channels and Netflix. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

In addition to hot springs, Hotel Royal Chiaohsi features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers a children's pool, a fitness center, and spa services. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. The property offers extended parking privileges to guests. A total renovation of this property was completed in June 2024.

Hotel Royal Chiaohsi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel Royal Chiaohsi has 2 restaurants on site.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Free train station drop-off shuttle
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TWD 748 for adults and TWD 385 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Gym
  • Hot springs
  • Karaoke
  • Library
  • Mini golf
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • Reception hall
  • Renovated entire property - June 2024
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Disposable personal items, such as toothbrush, toothpaste, and razors are available at the front desk (surcharge).
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 748 for adults and TWD 385 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 交觀業字第1215號

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Chiao Hsi
Hotel Royal Chiao
Hotel Royal Chiao Hsi
Hotel Royal Chiao Hsi Jiaoxi
Royal Chiao Hsi
Royal Chiao Hsi Jiaoxi
Royal Hotel Chiao Hsi
Hotel Royal Chiaohsi Jiaoxi
Hotel Royal Chiaohsi
Royal Chiaohsi Jiaoxi
Royal Chiaohsi
Hotel Royal Chiaohsi Hotel
Hotel Royal Chiaohsi Jiaoxi
Hotel Royal Chiaohsi Hotel Jiaoxi

Hotel Royal Chiaohsi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 997 reviews
Rating 8 - Good. 253 out of 997 reviews
Rating 6 - Okay. 48 out of 997 reviews
Rating 4 - Poor. 13 out of 997 reviews
Rating 2 - Terrible. 4 out of 997 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

WanJu

Stayed 2 nights in Dec 2024

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grandparents have always loved the buffet offered by this hotel, this is their first time staying overnight and they couldn’t have been more pampered and happy!
Stayed 1 night in Dec 2024

10/10 Excellent

Lydia

Traveled with family
Liked: Property conditions & facilities
Nice & quiet. An idea place to stay away.
Stayed 2 nights in Dec 2024

10/10 Excellent

SOPHIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy-going for relaxing vacation
Stayed 2 nights in Dec 2024

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the same hotel 5 years ago and like it. This time still enjoyed our stay and impressed how well the hotel was being kept in its top rate condition. The food was good. The hot spring is nice and massage service excellent! Definitely will come back again!
Stayed 2 nights in Nov 2024

10/10 Excellent

GERRY, CHINO HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Kim Chah

Stayed 2 nights in Mar 2024

10/10 Excellent

Leo Yung Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Provide a relaxing environment
Stayed 1 night in Feb 2024

10/10 Excellent

Weiyang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and service
Stayed 1 night in Feb 2024

10/10 Excellent

Peichuen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. All staff members are friendly, competent, and efficient. All issues are resolved efficiently and right on the mark. Buffets for breakfast and dinner are excellent. Zen Garden offers great no-menu lunch too. Spa is great. I also enjoyed the morning walk to the waterfall,
Stayed 3 nights in Nov 2023

10/10 Excellent

Randy

Stayed 1 night in Oct 2023

8/10 Good

CHIH-CHI

Stayed 2 nights in Oct 2023

8/10 Good

Ava

Stayed 1 night in Dec 2022

10/10 Excellent

Silvia, Temple City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs were friendly and initiative to help when we looked confused during our stay.
Stayed 1 night in Jul 2022

10/10 Excellent

Meng Hsien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place but don’t eat over there
Hotel is 5 star but restaurant and foods are only 3 star level
Stayed 1 night in May 2022

8/10 Good

Hanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
The service was good. The hotel is clean and warm. The room is comfortable. It’s an old hotel but they’ve done a great job at maintaining the quality of everything.
Stayed 1 night in Apr 2022

8/10 Good

Wan-Ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So impressed consider it’s old property compared with newest hotels
Stayed 2 nights in Jul 2021

10/10 Excellent

Chunyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Wendy, Taiwan

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
服務人員親切有禮，環境舒適清幽，館內活動也多多元化。即便下雨天都待在飯店內也都很開心，期望下次再來造訪。
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Yuan Jung

Stayed 1 night in May 2020