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Wellspring by Silks Jiao Xi

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wellspring by Silks Jiao Xi

In-room safe, desk, soundproofing, free cribs/infant beds
Outdoor pool, sun loungers
Interior entrance
Deep soaking bathtub
Japanese Tatami Room | In-room safe, desk, soundproofing, free cribs/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
No. 67, Wenquan Rd, Jiaoxi, Yilan County, 264
  • Tangweigou Hot Springs Park
    4 min walk
  • 福氣小吃部
    1 min walk
  • Jiaoxi Station
    3 min walk
  • Taipei (TSA-Songshan)
    39 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, soundproofing, free cribs/infant beds

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Bed

In-room safe, desk, soundproofing, free cribs/infant beds

Superior King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Hollywood Suite - King

Hollywood Suite - King | In-room safe, desk, soundproofing, free cribs/infant beds

Hollywood Suite - King

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Bed

In-room safe, desk, soundproofing, free cribs/infant beds

Superior Twin Bed

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Suite

Corner Suite | In-room safe, desk, soundproofing, free cribs/infant beds

Corner Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, soundproofing, free cribs/infant beds

Family Suite

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Tatami Room

Japanese Tatami Room | In-room safe, desk, soundproofing, free cribs/infant beds

Japanese Tatami Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin

Family Twin | In-room safe, desk, soundproofing, free cribs/infant beds

Family Twin

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Hollywood Double Suite

In-room safe, desk, soundproofing, free cribs/infant beds

Hollywood Double Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

In-room safe, desk, soundproofing, free cribs/infant beds

Corner Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, free cribs/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

In-room safe, desk, soundproofing, free cribs/infant beds

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Tatami Room

In-room safe, desk, soundproofing, free cribs/infant beds

Japanese Tatami Room

  • Sleeps 2
  • 2 Twin Futons

View all photos for Superior Double Room

In-room safe, desk, soundproofing, free cribs/infant beds

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, soundproofing, free cribs/infant beds

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Living area | LCD TV

Family Suite

  • Sleeps 4
  • 2 Double Beds

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About this property

Wellspring by Silks Jiao Xi

4-star Jiaoxi hotel walkable to Jiaosi Hot Springs
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a poolside bar, a spa tub, and concierge services are onsite.
Wellspring by Silks Jiao Xi offers 122 accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.
Wellspring by Silks Jiao Xi features an outdoor pool and a spa tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

2 meeting rooms are available. This Jiaoxi hotel also offers a library, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Wellspring by Silks Jiao Xi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mihan restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: TWD 800 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mihan restaurant

Things to do

  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Wellspring Silks Hotel Jiaoxi
Wellspring Silks Hotel
Wellspring Silks Jiaoxi
Wellspring Silks
Wellspring by Silks
Wellspring by Silks Jiao Xi Hotel
Wellspring by Silks Jiao Xi Jiaoxi
Wellspring by Silks Jiao Xi Hotel Jiaoxi

Wellspring by Silks Jiao Xi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1000 reviews" "
Rating 8 - Good. 287 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

shan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Yee Ping

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chang-hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy our stay. Excellent facility and services.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Japanese Style Hot Spring Hotel
The hotel is about 10 minute walk from the Jiaoxi train station. We just rolled our suitcases over right after getting off the train. Interior of the hotel is well maintained. Modern, clean and with great taste. Complimentary snacks (very yummy), coffee and wine (during happy hour) are offered in the lobby daily. The rooftop infinity pool and hot spring pool are a nice touch. But for hot spring, I think the one in the sister hotel Just Sleep right next door is better. It is a nude, single sex one in the basement. The washing stations reminded us of the hot spring baths in Japan. The room is well designed with your own personal hot spring bath on the balcony. The only shortcoming is that the room is on the small side (very Japanese in this sense too...LOL). I love the complimentary flip flops though. You are free to take them. Breakfast at this hotel is top notch. A good mix of western and Taiwanese local delicacies. Fruits and pastries are of very high quality too. Prompt tidying up service during your buffet meal. The local public hot spring parks and one big busy street are all close by. I would definitely recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Juei-Teng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding services by all staff members!
Stayed 27 nights in Mar 2024

8/10 Good

Nanelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the public hot springs and the main street. Loved the tub on the balcony. Had the family suite and it was spacious in size. Loved all the mini snacks and happy hour that they provided. Breakfast was more like brunch as it had a lot of different food options.
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Stayed 1 night in Mar 2024

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is good
Stayed 1 night in Jan 2024

10/10 Excellent

Priscilla, Temple City

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN TAIWAN!
I've been to Taiwan almost 10 times and I've to say this is the best hotel I've ever stayed at in Taiwan! I booked the Tatami mat room which comes with a private onsen bath where you can soak anytime of the day at your privacy and convenience. However, what really blew me away was the rooftop infinity onsen pool where you get breathtaking views of the city. There is also a normal cold pool for swimming beside the onsen pool. Breakfast was included in my booking which I thought was an extremely great deal. The breakfast is also the best one I've ever came across in all my hotels in Taiwan. There were acai bowls, grain bowls, and the usual rice/porridge dishes, bread for different appetites. I especially loved the detox juice that was offered at one of the stations. The hotel offers free happy hour at the lobby and you can get wine, drinks and some light snacks. Also every day in the evening, they screen a movie at the roof top beside the pools where you can watch move under the stars. Location is also very good as it's right smack in the city of Jiaoxi, Yilan. Hotel also offers free self parking in the basement which is safer than an outdoor parking that some hotels offer. The fridge in the room offers free drinks like coke, pocari sweat and two facial masks from My Beauty Diary. All in all, I really have nothing to complain!
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Efficient staff.
Check-in service was efficient and friendly. Staff well-trained.
Stayed 1 night in Dec 2023

10/10 Excellent

Wen Jia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Yilan
Awesome things about the hotel: Free mini bar - refill on a daily basis. Happy hour - free flow drinks and snacks for 2 hours Nice bedroom slippers Many eateries around the hotel Size of family room is good for just 4 headcount only including toddlers Suggestions: Place bags in dustbin for cleanliness purpose.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tuen-Hao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service clean room
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place
Stayed 4 nights in Oct 2023

10/10 Excellent

George Yung Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Yi Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, poor sound proofing
The hotel itself was nice, clean and we'll situated. However, my biggest gripe was that the rooms were not very sound proof and given that it was on the main road, the noise was rather piercing, especially when the rubbish truck came by. Had intended to rest during the stay, but the poor sound proofing did not help
Stayed 2 nights in Oct 2023

8/10 Good

Horng-Yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good but can be improved
Overall it’s good but we were disappointed that public indoor hot spring was not available. The information was not written on the website and the price was not adjusted for that. The infinite pool is small but not bad. The decoration overall is great.
Stayed 1 night in Oct 2023

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Huei

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff provided very good service.
Stayed 4 nights in Aug 2023

10/10 Excellent

Ava

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always nice experience in here. Like the rooftop swimming pool very much
Stayed 1 night in May 2023

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and the hot tub on the patio is very nice.
Stayed 2 nights in Apr 2023

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
The hotel is centrally located and close to restaurants/attractions. The room is on the smaller side. The tub area is semi open and I feel that there is a privacy issue.
Stayed 2 nights in Apr 2023