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Wellspring by Silks Jiao Xi

4.5 star property

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Photo gallery for Wellspring by Silks Jiao Xi

1 bedroom, in-room safe, desk, soundproofing
Interior entrance
Deep soaking bathtub
Japanese Tatami Room | 1 bedroom, in-room safe, desk, soundproofing
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • 24/7 front desk
  • Laundry
$212
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
No. 67, Wenquan Rd, Jiaoxi, Yilan County, 264
  • Tangweigou Hot Springs Park
    ‪3 min walk‬
  • Jiaoxi Hot Spring Visitor Center
    ‪5 min walk‬
  • Jiaosi Hot Springs
    ‪6 min walk‬
  • Taipei (TSA-Songshan)
    ‪43 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Bed

1 bedroom, in-room safe, desk, soundproofing

Superior King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Suite - King

Hollywood Suite - King | 1 bedroom, in-room safe, desk, soundproofing

Hollywood Suite - King

8.4 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Bed

1 bedroom, in-room safe, desk, soundproofing

Superior Twin Bed

8.6 out of 10
Excellent
(12 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Suite

Corner Suite | 1 bedroom, in-room safe, desk, soundproofing

Corner Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | 1 bedroom, in-room safe, desk, soundproofing

Family Suite

8.0 out of 10
Very good
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Tatami Room

Japanese Tatami Room | 1 bedroom, in-room safe, desk, soundproofing

Japanese Tatami Room

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin

Family Twin | 1 bedroom, in-room safe, desk, soundproofing

Family Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Hollywood Double Suite

1 bedroom, in-room safe, desk, soundproofing

Hollywood Double Suite

  • Sleeps 2

View all photos for Corner Suite

1 bedroom, in-room safe, desk, soundproofing

Corner Suite

  • Sleeps 4

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Suite

1 bedroom, in-room safe, desk, soundproofing

Deluxe Suite

  • Sleeps 2

View all photos for Japanese Tatami Room

1 bedroom, in-room safe, desk, soundproofing

Japanese Tatami Room

  • Sleeps 2

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4

View all photos for Family Suite

Living area | LCD TV

Family Suite

  • Sleeps 4

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About this property

Wellspring by Silks Jiao Xi

4.5-star Jiaoxi hotel walkable to Jiaosi Hot Springs
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a poolside bar, a hot tub, and concierge services are onsite.
Wellspring by Silks Jiao Xi offers 122 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 7:30 AM and 11:30 PM.
In addition to hot springs, Wellspring by Silks Jiao Xi features an outdoor pool and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

2 meeting rooms are available. This luxury hotel also offers a library, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Wellspring by Silks Jiao Xi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mihan restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: TWD 800 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mihan restaurant

Things to do

  • 2 hot springs
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:30 AM - 11:30 PM
  • Hot springs water temperature - 102 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

Hot springs access available from 7:30 AM to 11:30 PM

Property is also known as

Wellspring Silks Hotel Jiaoxi
Wellspring Silks Hotel
Wellspring Silks Jiaoxi
Wellspring Silks
Wellspring by Silks
Wellspring by Silks Jiao Xi Hotel
Wellspring by Silks Jiao Xi Jiaoxi
Wellspring by Silks Jiao Xi Hotel Jiaoxi

Wellspring by Silks Jiao Xi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pifeng

excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Edmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop infinity pool and onsen with view of surrounding mountains. open air, in room onsen on the balcony. Very good tea and tasteful Zen decor in each room. Very attentive and professional staff. The happy hour each afternoon was a nice touch on top of a very pleasant experience staying at this property.
Stayed 2 nights in Mar 2025

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lmited parking In room outdoor hot spa is difficult to access and use
Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia, New York

Liked: Cleanliness
Stayed 2 nights in Mar 2025

4/10 Poor

James Hsing-Ming

Stayed 1 night in Jan 2025

8/10 Good

nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Samantha, Burlingame

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overly priced hotel. Small room. Paid usd $355 for a 3-person family room on a weekday (night of 12/26/2024) Staff do try. They do not replenish food on time at breakfast. Gym was practically a joke so didn’t work out that day- also which gym starts operating at 9am????. Our least favorite place to stay out of the 9 hotels we have stayed in Taiwan. This is not worth the money. A motel with 1/3 of the price paid at this hotel would be better. Extremely disappointed. Felt being ripped off.
Stayed 1 night in Dec 2024

10/10 Excellent

Woei Shiuan

Stayed 3 nights in Dec 2024

10/10 Excellent

Swee Yee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel with swimming lap-pool and large hot-tub/spa on the roof. Our room was modern, clean and comfortable. Hotel is near lots of restaurants and local stores. Underground parking was convenient and breakfast options were great…lots of East and West cuisine choices. Staff are super friendly and ready to help…especially Rose at the front desk.
Stayed 2 nights in Nov 2024

6/10 Okay

Winnie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

shan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Yee Ping

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chang-hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy our stay. Excellent facility and services.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Japanese Style Hot Spring Hotel

The hotel is about 10 minute walk from the Jiaoxi train station. We just rolled our suitcases over right after getting off the train. Interior of the hotel is well maintained. Modern, clean and with great taste. Complimentary snacks (very yummy), coffee and wine (during happy hour) are offered in the lobby daily. The rooftop infinity pool and hot spring pool are a nice touch. But for hot spring, I think the one in the sister hotel Just Sleep right next door is better. It is a nude, single sex one in the basement. The washing stations reminded us of the hot spring baths in Japan. The room is well designed with your own personal hot spring bath on the balcony. The only shortcoming is that the room is on the small side (very Japanese in this sense too...LOL). I love the complimentary flip flops though. You are free to take them. Breakfast at this hotel is top notch. A good mix of western and Taiwanese local delicacies. Fruits and pastries are of very high quality too. Prompt tidying up service during your buffet meal. The local public hot spring parks and one big busy street are all close by. I would definitely recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Juei-Teng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding services by all staff members!
Stayed 27 nights in Mar 2024

8/10 Good

Nanelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the public hot springs and the main street. Loved the tub on the balcony. Had the family suite and it was spacious in size. Loved all the mini snacks and happy hour that they provided. Breakfast was more like brunch as it had a lot of different food options.
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Stayed 1 night in Mar 2024

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is good
Stayed 1 night in Jan 2024

10/10 Excellent

Priscilla, Temple City

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL IN TAIWAN!

I've been to Taiwan almost 10 times and I've to say this is the best hotel I've ever stayed at in Taiwan! I booked the Tatami mat room which comes with a private onsen bath where you can soak anytime of the day at your privacy and convenience. However, what really blew me away was the rooftop infinity onsen pool where you get breathtaking views of the city. There is also a normal cold pool for swimming beside the onsen pool. Breakfast was included in my booking which I thought was an extremely great deal. The breakfast is also the best one I've ever came across in all my hotels in Taiwan. There were acai bowls, grain bowls, and the usual rice/porridge dishes, bread for different appetites. I especially loved the detox juice that was offered at one of the stations. The hotel offers free happy hour at the lobby and you can get wine, drinks and some light snacks. Also every day in the evening, they screen a movie at the roof top beside the pools where you can watch move under the stars. Location is also very good as it's right smack in the city of Jiaoxi, Yilan. Hotel also offers free self parking in the basement which is safer than an outdoor parking that some hotels offer. The fridge in the room offers free drinks like coke, pocari sweat and two facial masks from My Beauty Diary. All in all, I really have nothing to complain!
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service

Efficient staff.

Check-in service was efficient and friendly. Staff well-trained.
Stayed 1 night in Dec 2023

10/10 Excellent

Wen Jia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023