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Yamagata Kaku Hotel & Spa

4.0 star property

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Photo gallery for Yamagata Kaku Hotel & Spa

Front of property - evening/night
Yamagatakaku Suite | Balcony
Courtyard
Public bath
Standard Double Room | Premium bedding, down comforters, free minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
No.187, Sec. 2, Zhongshan Rd., Jiaoxi, Yilan County, 262
  • Jiaosi Hot Springs
    ‪3 min walk‬
  • Jiaoxi Hot Spring Visitor Center
    ‪5 min walk‬
  • Tangweigou Hot Springs Park
    ‪6 min walk‬
  • Taipei (TSA-Songshan)
    ‪55 min drive‬

Room options

View all photos for Yamagatakaku Room

Yamagatakaku Room | Premium bedding, down comforters, free minibar, in-room safe

Yamagatakaku Room

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, free minibar, in-room safe

Superior Twin Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, free minibar, in-room safe

Standard Double Room

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, free minibar, in-room safe

Standard Twin Room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Yamagatakaku Suite

Yamagatakaku Suite | Premium bedding, down comforters, free minibar, in-room safe

Yamagatakaku Suite

  • 893 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Twin Room

  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Triple Room

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Yamagatakaku Suite

Premium bedding, down comforters, free minibar, in-room safe

Yamagatakaku Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, down comforters, free minibar, in-room safe

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, down comforters, free minibar, in-room safe

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Premium bedding, down comforters, free minibar, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Yamagatakaku Room

Premium bedding, down comforters, free minibar, in-room safe

Yamagatakaku Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Triple Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand View Twin Room

Premium bedding, down comforters, free minibar, in-room safe

Grand View Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Yamagata Kaku Hotel & Spa

4-star Jiaoxi hotel walkable to Jiaosi Hot Springs
A restaurant, a fitness center, and a conference center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Yamagata Kaku Hotel & Spa offers 122 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

This Jiaoxi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 3 indoor hot springs open between 2:00 PM and 10:00 PM. The temperature in the hot springs is set to 108°F.
Yamagata Kaku Hotel & Spa features hot springs and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands.

Yamagata Kaku Hotel & Spa is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Yamagata Kaku Hotel & Spa has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: TWD 500 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 3 indoor hot springs
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Spa

  • 3 indoor hot springs
  • Hot springs open from 2:00 PM - 10:00 PM
  • Hot springs water temperature - 108 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 4 steps to reach entrance
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately TWD 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 宜蘭縣旅館253號/43800306/福泰國際旅館管理顧問股份有限公司礁溪分公司

We should mention

This property does not have elevators
Hot springs access available from 2:00 PM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Yamagata Kaku Hotel Jiaoxi
Yamagata Kaku Hotel
Yamagata Kaku Jiaoxi
Yamagata Kaku
Yamagata Kaku Hotel Spa
Yamagata Kaku & Spa Jiaoxi
Yamagata Kaku Hotel & Spa Hotel
Yamagata Kaku Hotel & Spa Jiaoxi
Yamagata Kaku Hotel & Spa Hotel Jiaoxi

Yamagata Kaku Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 791 out of 1003 reviews
Rating 8 - Good. 181 out of 1003 reviews
Rating 6 - Okay. 20 out of 1003 reviews
Rating 4 - Poor. 6 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kueishen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Yan Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

Yiping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with lovely people working there!
Stayed 2 nights in Sep 2024

10/10 Excellent

Meiling, Mercer Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Ming Ying

Stayed 3 nights in Jun 2024

10/10 Excellent

Wai Wah

Stayed 1 night in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Air-conditioning needs adjustment. The air outlet points directly at the bed and can make people uncomfortable while sleeping. The room looks directly at another hotel which blocks view to the water.
Stayed 2 nights in May 2024

10/10 Excellent

Chiu Yi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staffs are very nice and really try their best to make your stay comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Kai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service!
Stayed 1 night in May 2024

10/10 Excellent

nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Tung-Te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ok but few things
The bathroom is still using small bottle of single use shampoo conditioner and bath foam. Not only is it not environmentally friendly, it also doesnt make sense since it is a onsen hotel and customers are expected to take bath multiple times, it is troublesome to ask for replenishment the common onsen on the 2nd floor is quite uninspiring and Room is quiet with good enough sound insulation
Stayed 1 night in Jan 2024

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, love the deep hot bathtub with the view. Very quiet area, good for stop by to rejuvenate and move on.
Stayed 1 night in Jan 2024

10/10 Excellent

Ming Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jade

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are great and staff are extremely helpful and friendly. The ramen store onsite serves great food too.
Stayed 2 nights in Dec 2023

10/10 Excellent

TEZEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable, convenient and great dinner.
Stayed 1 night in Nov 2023

10/10 Excellent

TC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More business than resort. Staffs are polite and helpful. Quiet and relax.
Stayed 4 nights in Nov 2023

10/10 Excellent

Neera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and amazing staff…. Easy accessibility all amenities… rooms are clean. I love the private experience of the hot springs in your room. Totally recommend this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive and enjoy my stay
Stayed 1 night in Oct 2023