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Staff was super helpful and upgraded our room at no extra cost when we arrived. Not around much but was great still for our stay

Absolutely loved this stay. Just a 10-minute walk to the Bund, with charming old houses along the way. The room was spotless, the bed super comfortable, and I slept like a baby. Great water pressure in the shower. The laundry room on the 4th floor was a huge plus—wash and dry in one go. Nice gym for a quick morning workout, and the rooftop terrace has an amazing view of Lujiazui at night. Front desk staff were friendly, efficient, and even recommended some great local Shanghainese restaurants. Would definitely stay again.

Big, clean, and comfortable rooms, well equipped, spacious and clean bathrooms, all set in a beautiful garden at the side of a river. Plus, a balcony and a balcony door with a fly screen! Breakfast is good, the on-site restaurant too, though there are plenty of food options within a few minutes drive.

Property wise the hotel and staff were great for transit accommodation. The main problem was getting to the hotel from the airport using the shuttle bus. The hotel provided English speaking line never answer and the Mandarin one does not speak any English so good luck getting to the hotel. It took us 1.5 hours to get hold of the driver

The hotel was in a good location and ideal for the high class mall and the Metro. Although the literature says the hotel had a restaurant it was only for breakfast and there was no bar ! The breakfast was very expensive and we ate elsewhere after the first morning. The rooms were good and well equipped.

Not many options for breakfast and had to take a shuttle to the buffet

The location is good and staff are very nice.

Sticky surfaces, traces of spit and other disgusting things on the walls and in the shower, the air conditioner works when it feels like it and it's completely moldy inside, clear traces of mold in the corners of the room. The worst was a constant smell of sewage coming up from bathroom and sink. The last day the smell got so bad i felt nauseous, there were even flies that i guess came up from the sewage. The room doesn't remotely worth the price.