2/10 Terrible
Edgar
Apr 30, 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This venue is not what is Portrayed in the advert.
We were highly disappointed with our choice firstly it's false advertising looks nothing like the picture in the post the name is not as per the post couldn't find the place because it's actually called Dumelang Executive Lodge , nothing executive about it. We booked 3 rooms only to be told the 2nd room would only be available at 18h00 and the 3rd room would not be available, offered to put an extra single bed in the first room at a charge of R 100 and note the items in the picture aren't available at all no kettle, cutlery crockery nothing.
I definitely won't recommend it to anyone and and I'm still waiting for my refund for the 3rd room which wasn't available. I feel sorry for the lady working on the premises because she has to face the client and deal with the frustrations.
Note we booked this venue based on the picture portrayed in the advert, this picture is a total lie as to what to expect when you arrive there. The only positive about the room is the cleanliness thanks to the lady working there who is very humble and tries her best to make up for all the things that's lacking in the facility even offered to iron our clothes using her little iron which she has to heat on a gas stove. To reiterate I definitely won't recommend this facility to anyone, totally disgusted
Edgar
Stayed 1 night in Apr 2025