The following facilities are closed seasonally each year. They will be closed from July 25 to August 5:
In addition to a full-service spa, Emerald Resort & Casino features a water park (surcharge) and a waterslide. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 9 bars/lounges. Each day guests can enjoy a complimentary manager's reception.
This 4-star property offers access to a business center and a meeting room. This family-friendly hotel also offers a casino, an outdoor pool, and a sauna. Guests can use the health club at a partner property. For a surcharge, the property provides an airport shuttle (available on request) and a shopping center shuttle. Complimentary secured self parking is available on site. The property offers extended parking privileges to guests.
Emerald Resort & Casino is a smoke-free property.
Emerald Resort & Casino offers 78 air-conditioned accommodations with hair dryers and complimentary toiletries. Business-friendly amenities include desks and safes. Bathrooms include showers. Housekeeping is provided daily.
Free self parking , Free RV, bus, truck parking
Available in some public areas: Free WiFi
A complimentary manager's reception is offered each day.
High Stakes Restaurant - This fine-dining restaurant specializes in international cuisine and serves dinner only.
Breeze Restaurant - Overlooking the garden, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sports Bar - This theme restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Wimpy - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Chop Chop Wok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. The spa is open select days.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests can experience the thrill of a safari, and take advantage of a water park (surcharge). In addition to a seasonal outdoor pool, other recreational amenities include a sauna.
Children under 13 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at 9:30 PM
Minimum check-in age is: 18
Check-out time is 10:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.