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Hotel Amenities

Property Features

The guesthouse offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Johannesburg guesthouse also offers an outdoor pool, spa services, and barbecue grills. Complimentary self parking is available on site.

Hoopoe Haven Guest House is a smoke-free property.

  • Safe-deposit box at front desk
  • Barbecue grill(s)
  • Spa services on site
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Front desk (limited hours)
  • Laundry facilities
  • Spa treatment room(s)
  • Meeting rooms
  • Total number of rooms - 12
  • No accessible shuttle
  • Free self parking
  • Free WiFi
  • Airport transportation (surcharge)
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Room Amenities

Hoopoe Haven Guest House offers 12 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Johannesburg guesthouse provides complimentary wireless Internet access. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Yard
  • Iron/ironing board (on request)
  • Wireless internet access
  • In-room massage available
  • Hair dryer (on request)
  • Satellite TV service
  • Free WiFi
  • Bathtub or shower
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Children's books
  • Accessible bathtub
  • Telephone accessibility kit
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8 AM and 10:00 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Couples treatment rooms
  • Sports massage
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Fees

Optional extras

  • Fee for full breakfast: approximately ZAR 125 for adults and ZAR 67.50 for children
  • Airport shuttle fee: ZAR 500 per room (one-way)
  • Pet fee: ZAR 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 10 PM

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are not cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Pets allowed in specific rooms only

Security system

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 8 AM

Front desk closes daily at 4:30 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 3

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of ZAR 75 per pet, per night
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hoopoe Haven Guest House Guesthouse Chartwell
  • Hoopoe Haven Guest House Guesthouse
  • Hoopoe Haven Guest House Chartwell
  • Hoopoe Haven House Chartwell
  • Hoopoe Haven Chartwell
  • Hoopoe Haven Guest House Chartwell
  • Hoopoe Haven Guest House Guesthouse
  • Hoopoe Haven Guest House Guesthouse Chartwell

Hotel Reviews

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