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Hyatt House Johannesburg Rosebank

4.0 star property

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Photo gallery for Hyatt House Johannesburg Rosebank

Restaurant
Exterior
Seasonal outdoor pool
Exterior
Seasonal outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Air conditioning
  • Room service

Explore the area

Map
28 TOTTENHAM AVENUE, MELROSE, Johannesburg, Gauteng, 2196
  • Rosebank Mall
    ‪7 min walk‬
  • Melrose Arch Shopping Centre
    ‪5 min drive‬
  • Sandton City Mall
    ‪6 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio, 1 King Bed

Private kitchen

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

Private kitchen

Studio, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Terrace/patio

Holiday Inn Johannesburg - Rosebank by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (414)
The price is $96
per night
$121 total
includes taxes & fees
May 13 - May 14
Holiday Inn Johannesburg - Rosebank by IHG

About this property

Hyatt House Johannesburg Rosebank

4-star hotel in Melrose
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a seasonal outdoor pool, and laundry facilities are onsite.
Hyatt House Johannesburg Rosebank offers 80 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with satellite channels. This Johannesburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt House Johannesburg Rosebank features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. This Johannesburg hotel also offers a terrace, barbecue grills, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hyatt House Johannesburg Rosebank is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 10:30 AM.
Hyatt House Johannesburg Rosebank has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 30-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 750 per vehicle (one-way, maximum occupancy 13)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hyatt House Johannesburg Rosebank Hotel
Hyatt House Johannesburg Rosebank Johannesburg
Hyatt House Johannesburg Rosebank Hotel Johannesburg

Hyatt House Johannesburg Rosebank Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 116 reviews
Rating 8 - Good. 23 out of 116 reviews
Rating 6 - Okay. 9 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 5 out of 116 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, room comfort

Sort out your customer service

Bad service, impossible to get in touch with before or after the stay
Stayed 1 night in Dec 2024

10/10 Excellent

Tito

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff (especially Nothando) was very good. Excellent customer service.
Stayed 4 nights in Dec 2024

8/10 Good

Ayana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property wasn’t terrible but it could use some upgrades. The air conditioning was not working properly and my fiancé wasn’t able to sleep for like two days. However, the staff and food were amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nyaladzani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly every single one of them. To mention a few Names, Hleziphi, Palesa, kgomotso, Tobogo and Khumalo were very helpful.
Stayed 7 nights in Dec 2024

8/10 Good

Mohammad Sauleh

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 7 nights in Nov 2024

10/10 Excellent

Tarun

Stayed 5 nights in Nov 2024

6/10 Okay

y b

Stayed 2 nights in Oct 2024

2/10 Terrible

Patricia Ann

Traveled with partner
Disliked: Amenities, property conditions & facilities
The area wasn’t as safe or near the main pedestrian street of Rosebank as expected. The lobby reeked of cheap incense or air freshener. Intensely overpowering, allergy triggering horrific scent. The couch in the suite was so dirty. The walls were dirty and scuffed. The windows were filthy. There were almost no amenities. No wash cloths, one hand towel, no bath mat. It was SO barebones and downtrodden. We checked out of our suite without unpacking and forfeited the coat of 2 nights stay. No idea how this place gets the ratings it does.
Stayed 2 nights in Oct 2024

6/10 Okay

Nompumelelo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located perfectly in the heart of rosebank. Well maintained, the grass may need a bit more manicuring and the pool cleaner
Stayed 3 nights in Sep 2024

8/10 Good

Girish

Liked: Staff & service, property conditions & facilities
Clean and organized property.
Stayed 2 nights in Sep 2024

10/10 Excellent

MIchael, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable service. I was there for a funeral and was able to also find time to check out the area. Uber is very easy to acquire. A few minor service observations: garden shower head is nice; however, some hairstyles and textures don’t allow you to get your hair wet. The garden shower head makes it hard to shower. Housekeepers need to learn not to let the guest room doors shut hard. Many people travel from different time zones and our sleep patterns are off. They also need to ensure they replace the number of towels they remove from the room. I had to ask for terry a few times. The phone outlet in the bedroom is the only outlet that will allow you to use the international outlet to charge you US charging cable. I personally would stay at this hotel again despite the minor things mentioned above. The hotel is beautiful inside and outside and very secure. I used to stay at the Marriott Melrose Arch. This hotel made it very affordable for the 5 nights I was there. And again the staff was super friendly.
Stayed 5 nights in Sep 2024

10/10 Excellent

anita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff. Would recommend this hotel to anyone wanting to stay close to lots of options in a SAFE area
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and staff

All was good. Staff was very accomadating as we needed to another night due to flight delays. Enjoy our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and very convenient location
Stayed 2 nights in Aug 2024

8/10 Good

Geovanny

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall it was a nice hotel. Their service and food service was not good. They were in walking distance to the mall amd metro.
Stayed 1 night in Aug 2024

10/10 Excellent

Alicia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nos quedamos en el Hyatt House Johannesburg, en una habitación con dos recámaras, y una cocina. Muy limpio, bonito, cómodo, camas cómodas. Buen desayuno, y personal muy amable. Lo recomendamos ampliamente.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gaobidiwe Merriam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow the service was excellent. Friendly staff from reception, Ephraim was very friendly and very professional by explaining to us how the hotel operates. Rooms were clean ,atmosphere was very cossy. Our 1st night we enjoyed dinner at the restaurant, breakfast was great.I would prefer to come again for the stay and recommend the hotel. Excellent service
Stayed 2 nights in Jul 2024

8/10 Good

hideki, Torrance

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Great stay, safe neighborhood. Near Gautrain Station and malls.
Stayed 6 nights in Jun 2024

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast offerings (included with the stay) was fantastic. Staff were also very helpful in lining up rides and activities for us, especially because we were first time visitors to the city and area. We would definitely recommend it!
Stayed 3 nights in Jun 2024

10/10 Excellent

Golf hub ltd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind staff, great location for transportation , eating and walking around . Very comfortable rooms , although bathroom sink very small . Very good breakfasts,
Stayed 5 nights in Jun 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Once the initial Wi-Fi issue was sort it was a great place to stay. Close to Rosebank Gautrain and malls and restaurants. Pool is small and cold and no real roof top terrace. Buffet breakfast excellent- loved the pancake machine. Staff helpful and able to store our luggage for a few hours.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Blessing made our stay very comfortable. Keep up the good work, you are appreciated.
Stayed 4 nights in Jun 2024