Hyatt House Johannesburg, Sandton

3.5 star property

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Photo gallery for Hyatt House Johannesburg, Sandton

Meeting facility
Exterior
Exterior
Seasonal outdoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Room service

Explore the area

Map
125 Ann Crescent, Sandton, Gauteng, 2132
  • Sandton City Mall
    ‪3 min drive‬
  • Nelson Mandela Square
    ‪3 min drive‬
  • Melrose Arch Shopping Centre
    ‪4 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪20 min drive‬

Room options

Suite, 1 Bedroom

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite

  • 1076 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Suite, 2 Bedrooms

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Studio, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hyatt House Johannesburg, Sandton

3.5-star hotel in Sandton
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Hyatt House Johannesburg, Sandton offers 62 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hyatt House Johannesburg, Sandton features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers barbecue grills, a vending machine, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hyatt House Johannesburg, Sandton is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Hyatt House Johannesburg, Sandton has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 950 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hyatt House Johannesburg, Sandton Hotel
Hyatt House Johannesburg, Sandton Sandton
Hyatt House Johannesburg, Sandton Hotel Sandton

Hyatt House Johannesburg, Sandton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 151 reviews
Rating 8 - Good. 26 out of 151 reviews
Rating 6 - Okay. 9 out of 151 reviews
Rating 4 - Poor. 8 out of 151 reviews
Rating 2 - Terrible. 5 out of 151 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine warner

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was very quiet and allowed me to relax. The staff were wonderful and welcoming and was greated with a smile everyday.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt House is a fine hotel. The staff were friendly and easy to talk to. They made a cheerful atmosphere. The room was clean and more than expected. 10/10 would recommend.
Stayed 5 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Tourism and Business

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Hyatt review

I have stayed here a few times and the staff are always amazing. however, they have changed their restaurant to become a conference venue so breakfast and supper are served at a small bistro at reception, it is not the best place to sit and have a meal, noisy and cold - not intimate at all.
Stayed 2 nights in Feb 2025

2/10 Terrible

Pam

Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Bhamra

Stayed 2 nights in Jan 2025

10/10 Excellent

Yana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very comfortable stay. Excellent service and friendly staff. Only issue i had is that considering this is a Muslim owned establishment there was no tap or hand shower in the toilet
Stayed 1 night in Jan 2025

8/10 Good

Moonsamy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most staff were very friendly and accomodating with our requests. The staff at the breakfast cafe were the best and the food was amazing. Only downside is it was very noisy at night and we struggled to sleep with the noise of people outside and in the passage. There was a car with a loud exhaust that was reviving its engine on thr property around 11.30pm and went on for a while before it drove off.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adrian

Stayed 1 night in Jan 2025

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Will stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Stayed 7 nights in Dec 2024

10/10 Excellent

Kyle

Stayed 1 night in Dec 2024

8/10 Good

Ellen

Liked: Amenities
There was a bit of confusion on check in but they finally got all right. The room was clean and quiet with good a/c. Breakfast was good enough. The staff was helpful.
Stayed 1 night in Nov 2024

8/10 Good

Dekontee

Liked: Cleanliness, staff & service, property conditions & facilities
Security, customer satisfaction
Stayed 7 nights in Oct 2024

6/10 Okay

Celia

Disliked: Staff & service

Comfortable stay

Clean and comfortable accommodation. However, we arrived for check in just after 14h00 and still had to wait about 20 minutes before a room was allocated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel and very friendly staff. Was an amazing experience. No problems at all
Stayed 7 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Sandton

Stayed 6 nights in a 1 bedroom suite. Initial suite was on the 2nd floor facing the boundary/neighbouring property, the suite was unbearably warm with 1 aircon in the bedroom cooling only the bedroom. I requested for a room change and was offered a suite on the 1st floor facing the pool, this suite was much cooler, however was located directly below the gym.. running on the treadmill was clearly audible in my suite. The suite was clean, neat & tidy, shower cubicle a bit too small, bedroom a bit tight as well,ok for 1 person, mattress a bit firm, kitchen well equipped, I definitely suggest that the owners invest in quality pillows and new towels. . these are a must. The rooms need soundproofing as well. Breakfast was excellent with a varied selection over the 6 days. Having a halaal kitchen made my stay worthwhile! Ordered dinner once… the food was outstanding! .. authentic Indian cuisine.
Stayed 6 nights in Sep 2024

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So welcoming and friendly staff especially Uncle Bruce . Felt like home
Stayed 17 nights in Sep 2024

10/10 Excellent

salim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Zakariya

Stayed 1 night in Sep 2024