An outdoor pool, a fitness center, and concierge services are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities, and a garden. The apartment has 2 bedrooms and provides free WiFi and free wired Internet. Guests will find a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher.
This aparthotel offers 20 accommodations with washers/dryers and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and complimentary toiletries.
This Johannesburg aparthotel provides complimentary wired and wireless Internet access. LED televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
This aparthotel features an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly aparthotel also offers a terrace, barbecue grills, and a garden. Complimentary self parking is available on site.
This aparthotel has designated areas for smoking.
Languages
Afrikaans, English, Xhosa
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Microwave
Stovetop
Toaster
Bedrooms
2 bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Separate bathtub and shower
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
LED TV with premium cable channels
Outdoor areas
Balcony/patio
Barbecue grill
Garden
Picnic area
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Washer/dryer
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
Blackout drapes
Concierge services
Free bottled water
Guidebooks
Housekeeping (daily)
Iron/ironing board on request
Limited-hour front desk
Luggage storage
Safe
Safe at front desk
Location highlights
In a business district
In the city center
In the suburbs
Near a health/beauty spa
Near a train station
Near an outlet shopping mall
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
20 units
3 floors
Built in 2015
Garden
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: 5:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: ZAR 1100
Special check-in instructions
The front desk is open daily from 8:00 AM - 5:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Late check-out fee: ZAR 1100 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
No pets and no service animals are allowed at this property
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 23 out of 60 reviews
10 - Excellent
23
Rating 8 - Good. 20 out of 60 reviews
8 - Good
20
Rating 6 - Okay. 6 out of 60 reviews
6 - Okay
6
Rating 4 - Poor. 8 out of 60 reviews
4 - Poor
8
Rating 2 - Terrible. 3 out of 60 reviews
2 - Terrible
3
8.6/10
Cleanliness
7.4/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
Traveled with group, Business traveler
Apr 23, 2021
Disliked: Amenities
Room was not ready at specified time . No WiFi as advertised and no bathroom amenities only on the first day .
The property was safe and quiet
Complex isn’t good feels like place is running into the ground ,WiFi limited 2G for two days four people ,3 TVs but all TVs connected so everyone has to watch same thing plus you have to get out of bed and go to living room to change channel just awful really such a shame wouldn’t stay again
It's more like a one day apartment but if you check in after 7pm, you on your own if something is wrong, like in my case. R 1.000 and that as a special is not worth it. Lights were broken, TV didn't work, and the stock of utilities in the kitchen was irregular. The interior is cool. But that's all what's positive
BLACK BUFFALO
Stayed 1 night in Feb 2020
8/10 Good
Vanessa
Nov 25, 2019
Vanessa
Stayed 1 night in Nov 2019
8/10 Good
Verified traveler
Business traveler
Oct 17, 2019
Liked: Staff & service, room comfort
Business trip
Business travel, accommodation was ok, but has seen better days.
2 night stay at Insignia with friends. We could not sit on the couches as they were stained and had a stench. Ottoman was changed upon complaining. Kettle was completely broken and replaced after complaining. Towels were torn and were changed only after the second complaint. Bed linen was torn and not changed, despite complaining to housekeeping. No extra blankets in apartment. General cleanliness and housekeeping is terrible. Will not recommend and will not book again.
Such as place. Mildew in bathrooms. Broken blinds and rails. Missing items from the inventory and no effort from the owners to improve or replace any missing or broken items.
The apartment was not ready when I checked in. Not even enough linen to have the beds made up and they have no spare stocks so linen is sent to the laundry and you have to wait for it’s return so they can make up the beds. lots of items missing off the inventory in the apartment and no effort to restock any of it. T&Cs not valid for the apartments they rent but you expected to sign and then on the terms it’s states housekeeping sign has to be placed on door before 12 but when placed at 1145 was told it’s too late and should of been on before 10 contrary to the terms signed at Check-in. No cleaning equipment in apartments to even assist now with limited cutlery and crockery so you end up having to use your hands. Just stay away
Comfortable place, lots of space for two people. Our apartment was a bit dark, but was on the ground floor. Would have been great to have some coffee to use with the French press provided, rather than the instant coffee.
The apartments are very nice but unfortunately the day we arrived we did not have either wi-fi nor running water. The staff said it was an usual event since they were fixing some pipes but we just stayed for one night so I wouldn't know if it was just a one day event or not.
Great apartment building for short stays in Joburg
This is not a hotel! It is a luxury apartment complex with beautiful and spacious apartments. Check in ends at 5pm so make sure to call Insignia if you are arriving after this time, they will leave the keys for you at the gate.