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Johannesburg Marriott Hotel Melrose Arch

4.0 star property

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Photo gallery for Johannesburg Marriott Hotel Melrose Arch

Exterior
Bar (on property)
1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Gym
  • 24/7 front desk
  • Room service
$224
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
42 The High Street, Melrose Arch, Johannesburg, Gauteng, 2076
  • Place, Melrose Arch Shopping Centre
    ‪2 min walk‬
  • Place, Nelson Mandela Square
    ‪5 min drive‬
  • Place, Sandton City Mall
    ‪5 min drive‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Fridge, coffee/tea maker

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms

Presidential Suite, 3 Bedrooms | Living area | 55-inch flat-screen TV with cable channels, TV

Presidential Suite, 3 Bedrooms

  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms

Fridge, coffee/tea maker

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living room | 55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Non Smoking

  • 1032 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Guest Room, M Club lounge access, Guest room, 1 King

1 bedroom, premium bedding, minibar, in-room safe

Wonderful Guest Room, M Club lounge access, Guest room, 1 King

  • 356 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Fridge, coffee/tea maker

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1023 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Hyde Johannesburg Rosebank

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About this property

Johannesburg Marriott Hotel Melrose Arch

4-star hotel in Birnam
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and concierge services are onsite. Housekeeping is available on request.
Johannesburg Marriott Hotel Melrose Arch offers 334 accommodations with minibars and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. Public areas are equipped with complimentary wireless Internet access. Johannesburg Marriott Hotel Melrose Arch features an outdoor pool and a fitness center. 7 meeting rooms are available. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. Onsite parking is available (surcharge), along with a car charging station.

Johannesburg Marriott Hotel Melrose Arch is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Keystone Restaurant - Onsite restaurant.
Archer Bar & Eatery - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (ZAR 50 per day)
  • Valet parking on site (ZAR 150 per stay; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 325 per person
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Archer Bar & Eatery
  • Keystone Restaurant

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 7 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Grab bar near toilet (22 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 325 per person
  • Covered self parking fee: ZAR 50 per day
  • Valet parking fee: ZAR 150 per stay (in/out privileges)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Johannesburg Marriott Melrose Arch Hotel
Johannesburg Marriott Hotel Melrose Arch Hotel
Johannesburg Marriott Hotel Melrose Arch Johannesburg
Johannesburg Marriott Hotel Melrose Arch Hotel Johannesburg

Johannesburg Marriott Hotel Melrose Arch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 141 reviews
Rating 8 - Good. 22 out of 141 reviews
Rating 6 - Okay. 8 out of 141 reviews
Rating 4 - Poor. 3 out of 141 reviews
Rating 2 - Terrible. 6 out of 141 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Wongakazi

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service horrible
Stayed 1 night in May 2025

2/10 Terrible

Neelima, McDonough

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel in every way. Service levels were exemplary every single person went above and beyond. Room condition and cleanliness were flawless. Restaurants and food were first class. Taxis easily available and perfect to be walking distance to a small world of restaurants and shopping.
Stayed 5 nights in May 2025

10/10 Excellent

Taffy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Johannesburg
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a safe and secure location. Lovely staff who were very helpful with all interactions
Stayed 1 night in Apr 2025

6/10 Okay

Hamed

Our stay was ok air condition was not working toi

Stayed 4 nights in Mar 2025

10/10 Excellent

Rodney

Stayed 2 nights in Mar 2025

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

dipak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Terrance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Stayed 5 nights in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Firefly

Stayed 4 nights in Jan 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff were lovely. Food was nice. Only issue was the water pressure in certain occasions. Will definitely be back.
Stayed 4 nights in Dec 2024

10/10 Excellent

teng kan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Agha

Stayed 3 nights in Nov 2024

10/10 Excellent

Logan

Stayed 1 night in Nov 2024

10/10 Excellent

Suliman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and excellent location

Great hotel with great location, the staff are very polite and friendly I will definitely recommend it for anyone visiting Johannesburg
Stayed 7 nights in Nov 2024

10/10 Excellent

Jerome

Stayed 5 nights in Nov 2024

6/10 Okay

Julian

Stayed 1 night in Nov 2024

10/10 Excellent

Clare

Stayed 5 nights in Sep 2024

10/10 Excellent

Georgia

Stayed 2 nights in Sep 2024

10/10 Excellent

MAHOMED IQBAL

Liked: Cleanliness, property conditions & facilities, room comfort

Best in jhb

Amazing beyond words .. my favourite was the decore of the hotel.. very sophisticated n classy looking .. reception staff was not so good .. need more training.. but overall loveddddd .. my favourite n best in jhb
Stayed 1 night in Sep 2024