Lombardy Boutique Hotel & Conference Centre

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lombardy Boutique Hotel & Conference Centre

Terrace/patio
Indoor pool
Property entrance
Executive Suite, 1 Double or 2 Twin Beds, Garden View | Premium bedding, pillowtop beds, minibar, in-room safe
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

Map
c/o Cole Street & Graham Road, Shere, Pretoria, Gauteng, 0084
  • Silver Lakes Golf Course
    5 min drive
  • Nkwe Pleasure Resort
    6 min drive
  • Netcare Pretoria East Hospital
    11 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    37 min drive

Room options

Executive Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Lombardy Boutique Hotel & Conference Centre

5-star hotel in Lombardy Estate
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and concierge services are onsite.
Lombardy Boutique Hotel & Conference Centre offers 20 air-conditioned accommodations with fireplaces and minibars. Rooms open to patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Soulstice Day Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Lombardy Boutique Hotel & Conference Centre features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Tuscan-style hotel also offers spa services, a library, and a terrace. Guests can use the indoor pool and outdoor pool at a partner property. For a surcharge, the property provides an area shuttle within 30 kilometers and an airport shuttle (available 24 hours). Onsite self parking is complimentary.

Lombardy Boutique Hotel & Conference Centre has designated areas for smoking.

A complimentary English breakfast is served each morning between 6:30 AM and 10:30 AM.
Lombardy Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lombardy Restaurant

Things to do

  • Full-service spa
  • Indoor pool (guest access)
  • Library
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Built in 1994
  • Designated smoking areas
  • Fireplace in lobby
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 650.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Lombardy Boutique
Lombardy Boutique Hotel
Lombardy Boutique Hotel Pretoria
Lombardy Boutique Pretoria
Lombardy Boutique Hotel Conference Centre
Lombardy & Conference Pretoria
Lombardy Boutique Hotel & Conference Centre Hotel
Lombardy Boutique Hotel & Conference Centre Pretoria
Lombardy Boutique Hotel & Conference Centre Hotel Pretoria

Lombardy Boutique Hotel & Conference Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 48 reviews" "
Rating 8 - Good. 11 out of 48 reviews" "
Rating 6 - Okay. 9 out of 48 reviews" "
Rating 4 - Poor. 6 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven, Hornchurch

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with excellent friendly staff. Needs your support during these difficult times.
Stayed 2 nights in Dec 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stay was disappointing
I don’t think the place is worth what they charge. The reception was not welcoming. Rooms not really serviced well. No soaps/creams. The halls where dirty and gardens not maintained. Just over all disappointing. They need friendly inviting staff that make you feel welcome too.
Stayed 1 night in Nov 2019

10/10 Excellent

Kerees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and comfortable. Staff were always available and kind
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most beautiful buildings i have ever had the pleasure of staying in. Its outside, inside flow is seamless and the details are flawless. The interior is in true keeping of the buildings age and design and i would like to congratulate whomever the person is that decorated or designed the interior space. The team at the Hotel from housekeeping to Management were always concerned about my comfort and the reception was always à
Stayed 4 nights in Sep 2019

8/10 Good

Ursula

Liked: Cleanliness, staff & service, room comfort
Very pleasant. Breakfast (main course only) included which was convenient. The basin had no plug, but the bath plug was interchangeable. Very large bed, but duvet just covered the mattress. Air-conditioner not connected to the electricity, but it was winter and we survived. Although there was wi-fi I could not manage to connect.
Stayed 2 nights in Jul 2019

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Gifties

Liked: Staff & service, property conditions & facilities, room comfort
It was okay but the kettle inside the room was not working and the bathroom bin was full and not used by me
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really was pleasantly surprised with Lombardy and will definitely be visiting them again.
Stayed 1 night in Sep 2018

6/10 Okay

Wesley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs some TLC
The hotel staff are friendly and accommodating, even assisting me with an early check in as I was attending a wedding nearby. The rooms are large, however they seem very run down and in need of some tic. Also they seem to ha e cut some corners when it comes to the finishing touches. Large King size bed, with two standard size pillows, just isn't acceptable. The linen also had stains. Two towels only one was torn No hand towel. No bathrobes or slippers which are mentioned in the listing. The staff helped with extra pillows and towels but only after the second time I had to walk to reception to request this as the phone in the room wasn't working.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Not a five star hotel - slow and noisy
I stayed for four nights. I found the service to be slow and this cannot be a five star establishment. A few examples include: When I called to ask for an ironing board and iron to press my clothes, reception said that they would bring it however it never arrived; breakfast takes very long even though on two of the mornings we were the only guests in the restaurant. On our last night there, we had a scare when two drunken guests tried to open our door at 3am; people were making a lot of noise for about three hours shouting, talking and banging doors (I called reception at 3am to ask them to check it out because I thought someone was trying to burgle the place). They even tried to open my mum's room door (she was in the room next to mine). On this same night, I was also itching all over (I think it was the blanket but I cannot be certain) and I broke out in a terrible rash that lasted all night and all day. For some reason, it is impossible to have two hand towels in the room at any given point. When we requested for two hand towels, they brought two bath towels instead. The positives include good wifi, staff are friendly and access in and out of the compound where the hotel is situated is good. Overall, I would not rate this place very highly. I've stayed in numerous five star hotels and this is by far the least appealing in terms of returning or recommending it to friends.
Stayed 4 nights in Jun 2018

2/10 Terrible

Hanro

Disliked: Staff & service, property conditions & facilities, room comfort
Very Unhappy Honeymooners
This was our last stop of our honeymoon and we booked a special room for this reason! BUT, absolutely NOTHING we booked, we got. Firstly, we booked the suite (which I assumed was the Honeymoon suite, as this is the only suite their website advertises) that said it had a jetted bathtub and under special comments I re-iterated that I booked this! When we got to the hotel at 14:45, the room was not ready and was then informed that the room that we booked, is NOT the room that we were getting! Upon requesting the manager, it was just said SORRY, there was a problem with our booking!! Furthermore, they didn't even try and accommodate us for their stuff up, not even a letter of apology in the room! Amenities was not there, the booking said there's slippers, etc... Nothing!! The safe did not work, half the lights in the room was dead! We we're two people, we got 1 bath towel, 1 face towel... The remote for the TV did not work and when we requested someone to bring batteries, after twenty minutes of waiting, we left with someone still not arriving at the room!! We might have had all the bad luck in the world at the Lombardy Hotel, but coming from the Hospitality Industry myself, all of this could not have been just 1 room!! Will definitely NOT recommend this hotel to anyone, ever, even if it has the best location in the world!! Would rather stay in an Formula 1 hotel than here, because at least they would attempt to fix issues!! DO NOT STAY HERE!!!!

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing. What a stunning place
Stayed 1 night in Jan 2018

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Great Experience. Travel via the back roads and miss all the traffic.
Stayed 2 nights in Jul 2017

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
I was disappointed with the lack of variety in the hotel menu ... also feel that the rooms need an upgrade

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time here! Beautiful room, friendly staff and delicious breakfast... only negative was that our food and drinks took a long time to get prepared... but once they arrived they tasted great. I really liked the large bed and colorful decor

4/10 Poor

alan robertson, bunbury, WA

Disliked: Staff & service, property conditions & facilities
Fawlty Towers
From the moment I stepped into this hotel I could sense something was amiss. Clearly this hotel is trying to operate without properly trained staff. The facilities are dated and need a good refurbishment. No service in the restaurant on Sunday evening (18h30) so we went out for dinner. We booked a spa for Monday 10 October for our anniversary. Sadly the Spa didn't get our booking........they tried to accomodate us for a 1 hour spa session but we declined as we wanted a half day experience. i sense that Lombardy was once a 5 star boutique hotel but not anymore, maybe a 3 star and a poor 3 star at that. I felt like I was living in a hostel.